We were informed every step of the way in the loan process and appreciated the fact that all of our questions were answered promptly and there were no surprises along the way. Kris, Sarah and Courtney sent us the nicest housewarming gift. This was our fifth home purchase over the years, and we have never received a gift from the lending team until now. It was less than a month from start to finish and closing took less than 30 minutes with no issues!
I can't fine enough words to say how great everyone was really thank you all so much
Was not too happy with Veterans United's assistance with choosing Home Owners Insurance. I asked for options, and feel like I was directed to Travelers. No other options were given. (I would assume it's a commission thing) I will be switching soon.
The service provided by Brandon, Anthony and tayler was exceptional especially since we had a cat 5 hurricane interupt the closing.... best experience ever......
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All of our team at Veterans United Loans were outstanding. It's so refreshing there is still great customer service! They make every task seem easy. No matter what the question they follow through and get back to you. Every step of the process was covered, even help with utilities, internet and changing address. Thanks to the team! Especially to Tony who will help out any time of day or night and gets back to you are soon as he is free!
GREAT JOB EVERYONE!
The Veterans United kept us informed of the process every day. The staff has been exceptionally responsive and a pleasure to work with. I tip my hat to the entire staff!!
Thank you for making my home buying experience a positive one! Thank you for always making me feel cared about as a home buyer and veteran.
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Awesome process and a roper to work with thank you to my team of experts
We needed more tips from realtor prior to sending the offer. We realized we could’ve offered a bit more to cover our closing fees. We had to take money from our savings account. It was too late when I realized what could’ve done.
Ms. Taylor and Sam were both patient enough to show us house properties between Suffolk and Chesapeake.
The seller also left the house a mess, but thanks to Ms. Sam Doty who tried to cleaned it prior to our arrival. We found more food in the drawers that was left by the seller. We understand we did our final walk thru but it was a conversation between our realtor and the seller’s realtor that he was gonna be fully moved out the next day, it wasn’t the case sadly. Hopefully this comment will be heard, nobody should be happy home owners to just find the home we worked so hard for trashed by the seller’s neglect and zero care.
I had a great experience with my loan officers, it started with Nicole branch then to Julia Koenig then to chris holdman.. all were great but Ms Julia stood up the most, her very communicative skills made the process less stress and smooth for us. Not everybody can understand the whole home buying especially for first time home owners but overall the whole team effort was great and made it very possible .. thank you!
