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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,865

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The Veterans United team that we worked with were outstanding. They covered all information, explaining every step of the way. And when we had questions, someone was always ready to provide answers.
We never heard of VU before but will definitely be sharing them and our experience, with our family, friends and anyone who may also benefit from this excellent service.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Knowing what my part was in the military and serving in Iraq during the conflict was highly stressful and at times exhausting. After receiving 100% disability along with a spinal condition, I can say thank you for all your help to purchase our forever home. I look forward to fishing and Bbqing.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Absolutely thrilled with my experience at Veterans United, thanks to the amazing Emmett! His exceptional communication skills and warm, friendly demeanor opened a whole new world of trust and confidence for me. Choosing Veterans United as my lender was the best decision ever, and Emmett played a huge role in that. He went above and beyond to fulfill my dreams, working tirelessly to ensure my happiness.Navigating the purchase of a luxury condo in New York City with a VA loan seemed daunting at first, but Emmett was a guiding star. He expertly helped me secure a VA Condo waiver, making what seemed impossible, possible. I'm over the moon to have been able to use my VA loan for this dream condo purchase. A heartfelt thank you to Emmett and the Veterans United team for making my dreams a reality!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Thanks for making this easy and seamless. Love your “to do” checklist. Texting and emails go to both people. Just brilliant work flow.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Hey I just wanted to say, you guys have been awesome since day 1! Buying a home is a lengthy process and you guys have been on it. It hard to find good customer service in today's world. But this, this makes me smile, and PROUD to be United States Service Member.BravoZulu to you allHOO-Yah

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Allan B.

The team was very knowledgeable and helpful. Cody Smith and Corey Jackson worked well together and were available to answer any questions I had during the loan process. I had a great experience dealing with the loan team.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Like I stated before this process was very new to us and the team pulled it all together. Sometimes I wish to wish more personal contact my phone calls instead of emails, but I know that is the way it’s done today again great job by all.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

We made the decision to buys a new house and found one almost immediately! The market is tricky and requires speed and accuracy and we received both - and our new home! Thank you all for a great job!!!
Chris & Sharon Burrell

headshot image of Ben Williams

Loan Officer: Ben Williams

NMLS# 1626418

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Ben and Justis were absolutely amazing. My realtor even made comments about how fantastic they are.I'm hoping next time we go through the process we can work with them again.10/10 recommend!!

headshot image of Ben Williams

Loan Officer: Ben Williams

NMLS# 1626418

5 out of 5 Stars
Would Recommend

Personal, professional, and extremely knowledgeable. Walked me thru every step of the way, and answered every question thoroughly. Made suggestions to help me get the best possible loan, at the fastest possible speed. No hurdle even fazed them, and there was a plan for every eventuality.HIGHLY RECOMMENDED

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

I am happy and very grateful for all your work . Couldn’t have fulfilled my dream without you guys. I appreciate all your hard work.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
Photo submission from Darrick D.

Veterans United was an awesome experience. If you are a first time homebuyer this is the way to go. If you are lucky enough to get Katie and her team as your lendors your worries are over. Just sit back and give them all the required documents and they will take care of the rest. Awesome Awesome job by each and everyone on her team. Thank you guys for allowing us to purchase our home!!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Great experience overall! 21 day close!

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Veterans United is an amazing company that will help you in all aspects of buying a house.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Everything was phenominal!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

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4.5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
Photo submission from Larry R.

Veterans United was very helpful and supportive in my endeavor to buy a home as a veteran who had been desiring to use his VA Loan privilege for years. I have seen the other Vet Loan companies on TV and believe in Veterans United even though I had never seen them run an ad.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Home buying is stressful. Returning from an overseas deployment, home buying, home selling, with a wife and 3 kids all during the holiday season might just be insane.Veterans United literally made it all happen! Quick sale of our home, quick purchase of a new home and countless hours of effort to make everything work. Not to mention an online portal that actually does what it says, collects your important documents along with helpful checklists. I will tell every Veteran I know to use Veterans United!

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

great overall experience

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Randelle Hanks

Loan Officer: Randelle Hanks

NMLS# 1604159

5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

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See all 383,865 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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