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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,003

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 472,003 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

My team was absolutely amazing! Always happy to take my call and answer my million questions. I would very highly recommend Craig and Alex to anyone.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

We had a few hiccups along the way, but I am going to say that Casey is responsive , I would always reach out to him in the future, my 2nd time with Veterans United and Casey.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
Photo submission from Julio M.

This was the best service, a get it done attitude, and just wonderful people to work with.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Veterans United guided us from start to closing. They kept us in the know every step of the way. They were very professional and courteous.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

The whole team from customer service, the concierge, the loan officer and loan coordinator were all superb in their response to questions, knowledge and confidence.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend

Veterans United made buying my home so much smoother than it could have been. We had some hiccups along the way that I was sure would cause the closing date to have to be pushed back, but Noah Durham and the rest of the team worked very hard to get everything pushed through in time. Thank you all very much!

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
Would Recommend

Amazing team, very smooth process. Many thanks yall!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

The team text made it easy to get answers within a very reasonable timeframe. I also noticed the process was being closely monitored the entire way through. It gave a more secure feeling.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Fantastic service and kind assistance.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
Photo submission from Holly H.

If you're hesitant and confused about which loan company to use, please don't pass this one up! They always serve with grateful hearts and they make the process so easy.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Jake and his team were absolutely awesome to work with. I was a first time home buyer and they made everything clear and easy to understand and always called to ensure I knew exactly what was going on and let me know if anything changed. They answered all questions and took time to elaborate on everything to ensure I had a complete understanding of it all!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

4.5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

4.5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend

As a veteran who have need of VA service. I unequivocally must bring to the attention of my fellow sister's and brother's of arms. That I'm definitely impressed with the service I have received. Observing teamwork and tedious hours of labor to help me obtain my ultimately goal of obtaining my own house deserve my acknowledgement and recognition. I'm proud to admonished my fellow servicemen both men and women of our elite arm forces to join me in trusting and acknowledging the wonderful assistance at their disposal in accomplishing and obtaining their own home with the assistance of great professionals! I thank you from the bottom of my heart! Sergeant First Class Jimmie Faison

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

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5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
Photo submission from Diane C.

This was my first time ever purchasing a home using a VA home loan, and though it had its moments, Jake Hanson was an incredible loan officer. He answered his phone immediately, answered my questions, and made me feel like I was not left out of the equation. I highly recommend Veterans United, Jake Hanson and his team! OOHRAH!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Dave was great. Always available. Very responsive. Thanks!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Katelen snell was amazing!
She went above and beyond throughout the entire process. SHE is the reason we will come back next time.

headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

More Reviews

See all 472,003 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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