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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,622

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,622 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

4 out of 5 Stars
Would Recommend

The underwriters and the VA were a bitch to deal with on some things. But the front facing personnel you have made up for it and then some.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

Veterans United made the process of buying a home very easily and in a timely manner.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4 out of 5 Stars
Would Recommend
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

​My experience with Veterans United was exceptional from start to finish. Senior Credit Consultant Jackie Barton provided invaluable guidance over the course of a year, helping me improve my credit to secure pre-approval. Once approved, Senior Loan Officer Clinton Dunlap and his team addressed all my questions and concerns promptly, ensuring a seamless process up to closing day. They worked diligently to keep my mortgage within my desired monthly range and advocated on my behalf with the title company, offering beneficial incentives. The website is extremely user friendly and easy to navigate. I wholeheartedly rate my experience 10/10 and highly recommend Veterans United. We love our New beautiful home...thank you!

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

4.5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Thanks for the hard work and a smooth closing.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Veterans United turned me from a renter to being a 1st time homeowner, I cannot put into words how thankful I am but I will say, if I had a million tongues, I still could not thank Veterans United and my team enough.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Thank you for everything my family and I are very happy with our home! Thank you so much with your communication and eagerness to help

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

This was the best choice to go thru Veterans United. They help every step of the way.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

This was my 1st home purchase ever . I rented for all my life and now I'm 50 yrs old.. the team made me feel informed about the process from beginning to end. Thank you for a smooth home buying process. And andrew worked with me over 2 years to help make it happen. Financial guidance to boost my credit. Communication is the key in this process. The team made that happen.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

The experience we had with the loan team was incredible. I could not have asked for a better group of people to work with through the process.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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4.5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Shelly M.

Veterans United made my home buying process easy. They were always there to answer any question that I had. They were there for me every step of the way. I was even able to close on my home earlier than anticipated. I highly recommend any veteran that is ready to buy a home or just thinking about buying a home to get in touch with Veterans United. He/she will not regret it.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

More Reviews

See all 428,622 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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