I have only thanks and appreciation for the work that you guys have done for me, my wife, children and I are happy with our new home.
Very pleasant to work with a professional staff.
I want to give humongous shoutout to Dan Reynolds, Evan Mehuys, Donna McDonnel, Noadiyah Jones, and the whole VU team I interacted with. This process of buying a home was very easy due to the superb knowledge and professionalism of all members involved. Any questions or concerns I had were addressed promptly and immediately. From start to finish, this was an absolutely amazing experience. If you’re a military member/veteran, I highly recommend. Thank you all for the amazing job you continue to do everyday!
The process to buying a home is definitely a wild roller coaster. It had its up and its downs but with such an amazing team that worked close at hand with my realtor, not only did they get my family into our new home, but they helped me look for the cheapest and easiest route! This was an amazing journey and glad I stuck with Veterans United!
Matt and his team made my home buying experience so easy. I am moving from Oregon to Arizona and I was in Oregon the entire time while my husband was in Arizona. They answered all my questions and always made me feel important. I will always come to them for my home buying or selling needs. This is my 2nd time with Veterans United and it was a wonderful experience both times.
Wonderful people to work with.
Very communicative team. I found Veterans United based on positive reviews from other veterans on Reddit. I was pleased with the service I received.
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Everyone was very nice and helpful and got us through the process of our first VA loan with no delays or trouble
If you're a first time home buyer, I would HIGHLY recommend Veterans United. Taylor and Natalie made the process so simple and the videos were super helpful! The VU website is user friendly. I was terrified of the home buying process and am now shocked at how simple it was...all thanks to my team :). Thank you Veterans United for changing our lives!
Bryant, Erin and their team was great and even when at times when I was being impatient they kept everything going and got us into our house right on time!!!
This is an overall review of the company as a whole . There is a lack of communication an apparent laziness as well as clearly not enough resources or diverse applications or systems to allow smooth transactions between veterans, civilians and realtors. The whole process for my family was Nightmarish. NO I WILL NOT BE RECOMMENDING THIS COMPANY TO ANY ONE
Response from Veterans United
Hi David,
I’m really sorry to hear how frustrating and overwhelming this experience was for you and your family. Describing the process as nightmarish and calling out communication concerns is not something I take lightly, and I’m sorry we left you feeling this way.
You should be able to rely on clear communication and a smooth process throughout, and it’s disappointing to hear that wasn’t your experience. Your feedback is important, and it highlights areas where we need to do better.
I’d really appreciate the opportunity to learn more about what happened and take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Great service !!
Very professional team. They’ve helped every step of the way. Very patient and understanding.
Angela, Hope, and Dez were amazing! They were super professional and there every step of the way. I think buying a home can be (and is) a big task, but they make it easy and straight forward. Thank you so much for helping us and being our loan team!
Trip and Paige and the entire Veterans United team were stellar and kept us on track with all of the tasks and steps needed to successfully close on our new house, and we are so grateful for them and their knowledge!
Was by far the easiest thing to buy our home with Veterans United with my VA Loan. They are incredibly efficient and made the entire process so easy. They're great communicators and are the web portal was so easy to use and all of my loan packet was easily accessible. 5/5 stars. They really take care of us veterans!!
Steven and Adrienne were fabulous and extremely professional, friendly and hard working to get our loan approved and closed in 30 days. I would 100% recommend them and Veterans United for a VA home loan. Outstanding service!
We had a great experience, buying a home with Veterans United and would definitely recommend them for other veterans
Corey was outstanding from start to finish.
He is responsive, prompt and honest. During our loan process, he communicated every details about our loan. This was my second experience with VU but Corey made it more memorable and got our Loan closed when other local lenders failed.
