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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,829 reviews
607 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,829 unfiltered reviews

Starting on Page 396 of 15,028. Return to Page 1

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Ta’Tianna eland her team were very helpful through the home buying process and were always there for any questions we had.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

Jason was very knowledgeable and patient with us as we worked through the underwriting process. He went above and beyond to make sure the deal would go through the way we hoped for. Highly recommend, and i will likely be back again in 20 years or so.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Photo submission from William G.

If you are considering buying a home using a VA Loan then give Veterans United a call. They walked us through every step and ensured that we knew what was expected all along the way. I am extremely pleased and grateful to the team members at Veterans United for assisting us in getting our new home. The communication from and with team members was superb, and the ability to provide needed documents directly to our file through the portal was very efficient. We did not experience any of the nightmare scenarios so many other people have expressed with other lenders. Thank you to Veterans United and their entire staff.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars

Everything was so easy for me and was handled very detailed and professionally with the upmost respect! I am a very satisfied Veteran!

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4.5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Photo submission from John E.

I would highly recommend Veterans United for buying a home. I never thought that I would be able to get a home because people I know talked about how hard it was to purchase a home. From the first phone call to my loan officer to the closing on our home, everything just fell into place because of not just the expertise of my loan officer Fahad Abdul, but his friendly and cordial manner and interest in me as a person made the whole experience a very good one. I never thought that I would be able to own my own home but they made it possible. From finding the best way to get you in a house, to getting the right realtor for you, they are on point. We are celebrating Christmas in a house of our very own thanks to Veterans United!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

I mean… we were having some trouble with a well issue during closing and we were staying in temporary housing… Veterans United did everything they could… got the well issue resolved… and got us into our home

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

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Experience first-hand why 358,440 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

From the very beginning when we started our journey back in 2023, Veterans United has always been so encouraging. We had no idea where or how to start the process of buying a home and it seemed very out of reach. Even though we weren't in a great place to start our home buying journey, they walked us through step by step what we needed to do to get to our goal of buying a home. In the past, I had a very negative view on the process of buying a home because of what others had told us they had gone through. Our experience was the complete opposite and I am so grateful for our team. Never did I believe that we would be homeowners and now here we are in 2025 all thanks to Veterans United.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

3.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

I love working with my team. I wish the information on how to pay my mortgage was available easily

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

3.5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Photo submission from Roger B.

Awesome experience I would recommend Veterans United to anyone who is looking for a home loan.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

1 out of 5 Stars

We setup to downsize and use the funds we received from the sale of our house to pay for the purchase of our new home. However we ended up with a loan for our new home and ended up being loosing money. We sold our house for $514,900.00 and purchasing our new home for $480,000.00. You ended up setting us up with a loan for the new home and putting around $470,000.00 into our checking account. There is a difference of around $44,000.00. This leaves us loosing money in order to downsize to a home that we thought we would have paid off with the sale of our home.
I

Response from Veterans United

Hi Eldora,
I’m sorry to hear about the confusion surrounding the proceeds from your home sale and the loan on your new home. I know how stressful it can feel when the numbers don’t seem to add up the way you expected. My goal is to help make sure you have a clear understanding of how everything came together at closing.

Because each transaction can involve several moving parts — from the timing of funds to the coordination between sale and purchase — I’d really like my team to review your file with you directly so we can walk through the details together. Please reach out to us at 1-800-212-5200 or email us at ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. Central Time.

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Scott and the team exceeded expectations. I would highly recommend.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

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