Second time refinancing with VU - both great experiences. Andy & team were easy to work with, made the process very smooth & ensured any questions I had were answered quickly. Highly recommend!
This is the second time we have used Veterans United. They are amazing! From our very first inquiry to our closing and beyond. Everyone on our team have guided us through with amazing ease.
Thank you! Each and every one of you.
We will be back.
Steve was fantastic to work with throughout our refinance process. He originally helped guide us through the process when we were planning to purchase our home, but due to lender issues outside of his control we had to postpone and come back about six months later. When we finally returned to refinance, Steve picked right back up.What really stood out to me was how available he made himself. Even when he was on vacation or away from the office, something I absolutely would not expect, he still took the time to answer questions and resolve issues. That level of commitment and responsiveness is beyond excellence.As anyone who has gone through a home loan or refinance knows, things don’t always go exactly according to plan. Regardless of what came up or whose responsibility it was, Steve consistently stepped in to help resolve issues and took the necessary steps to keep the process on track and moving forward.I couldn’t recommend Steve more highly. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping veterans, Steve is the person you want on your side.
Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!
This is the second time I’ve used Veterans United, and Matt and his Team did exceptional work yet again. Thankful for the support through the process!
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Great staff making my decision of purchasing my first home easy with their help.
I would highly recommend Veterans United for your home mortgage needs. Amy & Jeffery were wonderful to work with throughout the process. I cannot say enough good things about them. They were there for my husband and I every step of the way to answer questions and help make the buying experience stress free.
Chance always takes care of us and highly recommend!
Stacy Sumpter was an absolute pro, she met all my needs and was dedicated to the absolute end of the process. She’s an absolute asset to your company and to Veterans across the United States.
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Tim and his team did everything right from the first time I called his office till the last. This was my 1st home purchase and I've heard rhe horror stories of how rhe VA Loan process (or any home loan purchase) was terrible, the worst type of nightmare, etc and so on. Yim and his team not only made me feel like I was Family, but that they were truly there with me every step of the way. There were a couple of overwhelming moments, but Tim cal Ed me down and explained everything clearly and intelligently. He and his team made this Nightmare a perfectly peaceful dream. I appreciate everything he and his team did for me and I would buy another home tomorrow if I could have Tim handle it with me.
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I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.
Working with Tansee was beyond amazing. From pre-approval to closing, she did all that she could to make sure we got through our mortgage application process smoothly and efficiently. She was always available to chat and did so much to help our family that was above and beyond what we expected. We are so grateful to be in our very first home because of her dedication!
The entire team, especially Evan, Julie and Amanda were amazing in making what can be difficult and stressful situation an easy and smooth process. This is the third home I have purchased a home and this was my most comfortable and confident home purchasing experience. Highly recommend this group of professionals
