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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,256 reviews
676 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,256 unfiltered reviews

Starting on Page 396 of 15,809. Return to Page 1

5 out of 5 Stars

Throughout the process, I always felt confident that I was in goods hands.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Professional! Prompt! Courteous! The entire team blessed our home loan experience with their excellent assistance!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Garrett B.

I will gladly refer anyone of my U.S. Marine Corps brothers to Adam Craig and Veterans United Home Loans. Thank you from the bottom of my heart.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars

Kyle was great. Helpful and understanding of the situation.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

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5 out of 5 Stars

I work with Cal he was very fun to work with and communicated everything that I was not sure of.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

3.5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Photo submission from Pedro L.

From the beginning to the end, Veterans United helped us in the process of buying a new home. There was never a disconnection with Veterans United because they were always on top of the process. We appreciate their integrity, commitment, professionalism and great communication. Dan Hopkins and his TEAM ROCK! We are very happy with deciding to go with Veterans United when we were looking to buy a home. We would recommend others to our Team at VETERANS UNITED. THANK YOU VETERANS UNITED FOR EVERYTHING YOU DID FOR US. WE LOVE OUR NEW HOME. IF IT WASN'T FOR YOU THIS COULD NOT HAVE HAPPENED. WHAT A BLESSING!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

I have purchased real estate before but not with a VA loan that seem to have their own set of rules. Nate and his staff ensured that I had all documentation needed in a way that let me find the required information at my own pace.Loved their professionalism.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Veterans United and Mike Patzius makes a team that is unbeatable, will always trust them for all my home loan needs. I always feel very safe dealing with Michael and know he can always help me in any manner. Sincerely, Roy Peters

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

This was easy and painless process. Great team to work with. Timely feedback from my team

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

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5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

My VU team was absolutely outstanding! This whole process was done online and I could not have asked for a more professional and accommodating team!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

First, the entire team was fantastic to work with. They were all so friendly and had excellent customer service. They were available and highly responsive to my questions. It was really great.Second, the process was seamless and integrated amazingly well with all of the DoW (DOD) systems I needed to log into to secure the loan and pre-approval. It was very easy to get set up.Shout out to Lindsey Doty, Jessica Erb and Michelle Dapkus. True professionals and really great at their jobs.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Photo submission from Lataya H.

Veterans United Home Loans is an amazing company to assist Veterans like myself in this home buying process. My husband and I have been told that we will not be in a position to purchase a home for a long time by several other home loan programs. We were so discouraged and thought that we will have to rent homes forever. The first time I had contact with Shannon in the Lighthouse Program, I felt a sense of support immediately. Shannon was able to assist us in creating a plan over a 12 month period to move us towards home ownership. Once we were in a position to qualify for a loan, Shannon immediately connected us to a local office to start the process of buying a home. We were able to secure a preapproval in about 2 weeks. Rebekah Emerick was able to assist us in purchasing our first home in about a 60 day time period. The process was surprising painless, and I know that it was all because Rebekah and her team worked extremely hard to make our dreams come true. The Hunt family would like to say THANK YOU to the Veterans United Home Loans team in Savannah, Georgia for helping us achieve the American dream of home ownership.

headshot image of Rebekah Emerick

Loan Officer: Rebekah Emerick

NMLS# 1129241

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Everyone was fantastic throughout this entire experience. We were never left with an unanswered question - of which there were few since the Team kept us informed of everything we needed (and did not know we needed) almost daily.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

We couldn’t have asked for a better experience with Ross Pierson! From start to finish, he guided us through the VA home loan process with professionalism, patience, and genuine care. He took the time to explain every detail, answer our questions, and ensure we understood our options—making what can often feel like a complicated process smooth and stress-free.Thanks to Ross, we felt confident and supported throughout the entire journey. He and his team went above and beyond to ensure our loan was processed quickly and efficiently, and we always felt like a top priority.If you’re looking for someone knowledgeable, reliable, and truly committed to their clients, we highly recommend Ross. Our homeownership dream became a reality thanks to his outstanding guidance.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

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