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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,358

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,358 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Fast, Easy and Great Customer Service!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Only have a 10 because 20 wasn’t an option

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend

Overall, very simple and easy process. The loan team made the effort to make sure the process went smooth, could not have gone any better!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

3.5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend

All and all great experience. Improvements would be answering questions quicker. One negative thing we experienced was having a very important question ignored for sometime, we had to keep inquiring about said question and im not sure it ever got answered.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

2.5 out of 5 Stars

Happy to have finished the purchase of my house. Looking forward to a new beginning in the new house. Just think that all parties on the same page working towards a common goal of helping a new home purchaser be as comfortable as possible from start to finish.

Response from Veterans United

Thank you for this information Alan. We appreciate your comments immensely, and we know how confusing it can be to tackle paperwork and other requests. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Working together as a team is essential and we have established means to prevent experiences like yours, therefore it would be helpful to learn what may have caused you to feel this way. You did a phenomenal job, and you have earned the opportunity to rest in your new home! It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.

4 out of 5 Stars
Would Recommend
headshot image of Joe Krull

Loan Officer: Joe Krull

NMLS# 1847861

5 out of 5 Stars
Would Recommend

Great home buying experience and Veterans United truly understands what it take to represent Veterans. I highly recommend that you contact Brian Bradley or Kelly to start your home buying process.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I would not consider using any other company for a loan. Everyone I dealt with I would give a 10 out of 10.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

4 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

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5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

4 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Working with the people from Veterans United was a very pleasant experience. This was my first home buying experience, and they were very helpful to me. I would defiantly recommend them to anyone looking to buy a home in the future.

headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

I am so grateful for Veterans United!! From start to finish, the whole process was smooth, easy, and done in a quick and timely fashion. From my loan officer to my realtor and everyone working behind the scenes, thank you so very much for everything!! Thank you for helping me make my dream of owning a home come to fruition!!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

More Reviews

See all 424,358 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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