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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,809 reviews
871 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,809 unfiltered reviews

Starting on Page 4 of 15,894. Return to Page 1

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

We have bought and sold many properties over the years, but this was our first time using Veterans United. And this was, by far, the easiest and most straightforward experience we have had! The entire team at Veterans United was responsive, helpful and professional.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

The process to buy our dream home has been more of a nightmare than dream. The home presenting itself, then being ripped away by the sellers, multiple times before finally landing within our grasp. The team at VU made it happen for us and. We cannot thank them enough for everything they've done to ensure our dream home become our actual home. Absolutely, we would recommend Scott, Cole, and everyone else on the Veterans United team to our Veteran friends and families for their home buying process.

headshot image of Scott Montgomery

Loan Officer: Scott Montgomery

NMLS# 2794827

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Martin Schneider and the Colorado Springs Veterans United team earned a 10 out of 10 from this Veteran. From preapproval through closing, Martin was responsive, clear, and genuinely invested in getting us into our home. He answered emails the same day, explained VA rules in plain language, and gave practical guidance when it counted — including how to handle inspection repairs the right way under VA guidelines, how to structure seller concessions, and how to keep the file moving when the original closing date had to shift for TRID timing. His coordinator kept the file organized and sent timely updates, so there were no surprises. This was a full VA purchase with the usual last-mile document work, and the team stayed professional and calm through Clear to Close. Martin is a fellow Veteran who treats people and the process with respect. I enthusiastically recommend Martin Schneider and the Colorado Springs Veterans United team to any Veteran or military family buying a home.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars

Even though my current pay was not reflecting my expected future pay, they communicated well with my manager to get the information they needed. The team worked well together and made it happen!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

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5 out of 5 Stars

Jake Force was a tremendous help with my VA loan and I highly recommend working with him!

headshot image of Jake Force

Loan Officer Team Lead: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Hannah was amazing. She made the whole process so easy and quick. I’m a disabled vet and now I have a home to call my own.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Photo submission from Albert R.

When I decided to use my VA Loan, Scott Beasley was the representative who was assigned to me; he is great. From applying for the loan to closing, everything was so easy and flawless. If you called with a question he would return your call. He and his whole team are true professionals.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars

Overall great experience and easy to work with. The portal with pending tasks was useful and progress transparency. Fell short at follow-up to offered services regarding assistance with gathering quotes on HOI for the buyer. This was not the specific team's fault but I believe a lack of task progress tracking in operations. The only reason I gave a 9 of 10, as I pumped brakes on legwork to gather quotes when assistance was offered - only to assume the task and regain momentum when I realized help wasn't coming two weeks later. Thank you for my team's exceptional attention and assistance to make our dreams a reality.

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

1.5 out of 5 Stars

The person that took over my loan was horrible. She made multiple mistakes and always blamed it on someone else . Wouldn’t talked to me and always text.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

3.5 out of 5 Stars

We had some hiccups but they were settled after work on both sides!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

The team was amazing from beginning to end and I would definitely recommend using them for your home buying needs!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

4 out of 5 Stars
headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

If I could give Mike Wilson and his team 10 stars, I absolutely would! Mike is truly THE BEST loan officer out here! What started as a home-buying process turned into something that feels like family. Mike treated us with so much care, patience, and respect throughout the entire process, and we are truly grateful for him.What stood out the most was how much Mike educated us along the way. He didn’t just help us get a loan—he made sure we understood what was happening, explained things clearly, answered all of our questions, and made us feel confident every step of the way. That meant so much to us as first-time homeowners.We also want to give a huge thank you to Andrea, Daniel, Danny, and Andrew for all of their help and support throughout the process. Everyone worked together to make everything as smooth as possible.
-Johns Family .

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars

Working with Noah from day one was awesome. He was so helpful in the way he talked us through everything, explained all questions in depth, and most importantly he was patient and kind! We were so lucky to have someone who matched our personalities so well, Noah would be helpful to any future buyers!

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

Very quick to respond and professional.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

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