The process was clear and understandable.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Very helpful team that was very easy to work with, answered all of my questions and made the process smooth.
The team was amazing to work with and communication was top notch.
Great help and communication throughout the whole process. They were there for me to address any concerns and to navigate what turned out to be a more complicated process.
All the things I needed to do were outlined quickly, however, speaking to someone seemed like it took a long time. Not that I expect someone to be at my beck and call, but if someone sends me an email or text at say, 1000, and I respond at 1001, I'd expect to get a fairly quick response. Sometimes I'd be waiting a few hours mid conversation. Just sometimes though.
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They helped in every aspects of the ordeal they were patient in courtesy
Our experience working with James and his team was outstanding. James communicated clearly at every stage of the process, explaining what was being done, what to expect next, and what was needed from us. He and his team were consistently responsive, proactive, and willing to assist with any questions or concerns we had.From the outset, we felt welcomed and well-supported. Throughout the engagement, James and his team demonstrated that they genuinely cared about our needs and were committed to guiding us each step of the way. We would enthusiastically choose to work with them again in the future.
Karol is such an amazing Loan Officer. Went above and beyond to ensure I was taken care of.
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
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Joseph and his team (Alyssa, Allie, & Mikela) were outstanding from beginning to end. The calls, follow ups and MyVU user experience made this transaction seamless. Thank you to VU and the team.
All of loan officers were very helpful everything went smoothly Stacey and Sean are top notch! We appreciate all your help!
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
Taylor and his team were great throughout the whole process. Thanks to this team I had a stress free closing experience. Thank you!
