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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,665 reviews
558 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,665 unfiltered reviews

Starting on Page 4 of 15,089. Return to Page 1

5 out of 5 Stars

Everyone at Veterans United was wonderful, helpful and did everything needed to make sure that my husband, my children and I found the home we have been waiting so long for. Everything was explained perfectly and made for an amazingly smooth closing!! I would recomend Veterans United to anyone needing to purchase a home!!! Thank again to everyone on my team!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

Shawn and his team made everything as easy as possible. Walking you through every step, explaining the small details and making what I believed to be a stressful experience into a pleasant one. Thanks again!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

1 out of 5 Stars

The whole process was disorganized and messy. I had to call multiple times to ensure things were getting done and submitted on time. I also got 3 different quotes on rates and paperwork was getting messed up and had multiple errors on loan estimates. I felt very stressed and unsure if we were going to close in time because the communication wasn’t there like it should have been and I had to continually call and check in to ensure numbers made sense and things were being done in time. As a veteran who earned this benefit I highly regret using the VA home loan with VA. I believe it would have been a much smoother process through any other lender.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

3.5 out of 5 Stars

There were some things that we wanted to know when interested in a house and we didn't get that info. Our daughter and son in law went VA loan and they h ad all their info before purchase. I would never use Veterans United again because of that. The people were great and helped us understand the process as being new home buyers.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

I was extremely happy with the services I was provided

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Excellent. Above expectations. Closed houses before but this was the best experience by far. Kyle and his team went above and beyond. He was present until the end. Big thanks to all.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Everyone at Veterans United was amazing to work with. Tiffany, Jenny, and Logan were all great people to help us through the process and made everything seamless. I would totally recommend VU and use them again on next home purchase transaction!

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

Tyler and team worked tirelessly to get me across the finish line

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Daren and Nancy were great!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Great Job! Thank you for all your help 🙏

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

1.5 out of 5 Stars

Initially communication was very good. Then about 3 weeks into the process, it significantly declined. We never felt like we never knew what was happening in the process and there were countless times we would call and ask questions and either never received a call back or never received an answer.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Bought our first home with Aaron, Jenny, Cara, and Kayla's assistance (sorry if I'm leaving someone out). That's a pretty special thing! We are thrilled.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Caroline Marra

Loan Officer: Caroline Marra

NMLS# 2737152

5 out of 5 Stars

We have been so happy with the service we received both the initial and the current mortgage. Everyone always goes above and beyond.

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

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