greg was very patient with us he was very thorough and we didnt know alot about computers he helped us lot
This was our first time using Veteran's United and the process was extremely long, difficult and we almost ended up homeless. Because of so many factors, both from VU and other sources, closing was literally the last day of the month when our rental lease ended. The lack of communication between VU staff resulted on not everyone being on the same page most of the time and misinformation being given. Overall, was not satisfied and would not use this company again.
Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.
From start to finish the team was on top of everything.
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Tonya and Jimmi were so great! I would definitely recommend!
What a great team I had for this home purchase. Thank you CANDY AND MARK! You answered every question I had and helped me through all the anxiety.Thank you for everything I am so happy!
Excellent service from day one.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
Working with Andrew Meyer and Abbey Wandel at Veteran’s United was, without a doubt, one of the best experiences I’ve ever had throughout such an important milestone. From the very beginning, they treated me like more than just another client—they genuinely cared about my family, my goals, and making sure every decision was in my best interest.Their communication was truly exceptional. No matter the time of day, they were always quick to respond, answer my questions, explain every step of the process, and provide reassurance whenever I needed it. Buying a home can be overwhelming, but Andrew and Abbey made the entire experience feel organized, transparent, and as stress-free as possible.What impressed me most was their dedication and commitment. They consistently went above and beyond in every possible way to ensure everything stayed on track. It was obvious they were advocating for me behind the scenes, working tirelessly to overcome obstacles, find solutions, and make sure I had the best possible outcome. I always felt like my needs were their top priority.Andrew and Abbey are the kind of professionals who combine incredible knowledge and expertise with genuine kindness, patience, honesty, and integrity. Their attention to detail, professionalism, and willingness to go the extra mile exceeded every expectation I had. They made one of the biggest decisions of my life feel exciting instead of stressful, and I will always be grateful for everything they did.I would choose Veteran’s United again without hesitation, and I will confidently recommend them—especially Andrew Meyer and Abbey Wandel—to every friend, family member, or fellow veteran I know who is looking to purchase a home. They have truly set the standard for what outstanding customer service should look like. Thank you both for your unwavering dedication, hard work, and for making my dream a reality! You made an experience I’ll never forget, and I couldn’t have asked for a better team by my side.
Mr. Butler and Ms. Davey were outstanding. I was always kept updated on the underwriting process.
I would highly recommend Veterans United.
The team is great and has experienced people who will lead you in the right direction. Every team member is positive and proactive in answering questions. No matter what is going on through the process, they help you to understand when you may not understand. They are confident in every ability in them to make sure you remain confident at all times.
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Buying a home can be a stressful process, but working with Nick, Jenny, Tre, and the entire Veterans United team made it an outstanding experience from start to finish. I honestly couldn’t have asked for a better group to guide us through our VA home loan.From our very first conversation, everyone on the team was incredibly responsive and professional. Anytime we had a question, whether it was about paperwork, timelines, closing costs, or the next steps, someone was always quick to respond with clear, helpful answers. They never made us feel like we were asking too many questions and always took the time to make sure we fully understood each part of the process before moving forward.One thing I especially appreciated was the transparency throughout the entire loan process. The team did an excellent job identifying and explaining every cost well in advance, so there were never any unexpected surprises. That level of communication gave us a great deal of confidence and made what could have been a stressful experience feel organized and manageable.The Veterans United online portal was also incredibly easy to use. Uploading documents, tracking progress, and completing required tasks was simple and intuitive, making it easy to stay on top of everything regardless of where we were. The technology combined with the outstanding customer service made the entire process feel seamless.Most importantly, Nick, Jenny, Tre, and the rest of the team genuinely cared about helping us succeed. We never felt like just another loan number. They were patient, knowledgeable, and consistently went above and beyond to make sure we had everything we needed to close on our home with confidence.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. Their professionalism, communication, transparency, and commitment to customer service exceeded every expectation we had. This was easily a 10 out of 10 experience, and we’re incredibly grateful to Nick, Jenny, Tre, and the entire Veterans United team for helping make our home purchase such a positive and memorable one.
Little hiccup with closing left us homeless for a day
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
The whole team was fast to respond and did a great job thank you!
The smoothest process ever. I was always informed and knew what was going on throughout the buying process! Highly recommend!
It was easy to navigate the system and my team was extremely responsive. They kept checking in and made sure I had what I needed.
