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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,392 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,392 unfiltered reviews

Starting on Page 4 of 15,814. Return to Page 1

5 out of 5 Stars
headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

4 out of 5 Stars

I’m kind of disappointed because no one told me when the first payments due where it paid where is being paid or anything so I’m not real happy about that and it’s tomorrow is September 1 so please let me know the details I would appreciate that so much thanks

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Garrett McGowan Provided exceptional customer service and genuine support throughout the entire process . Thank you Garrett and the entire team !

headshot image of Garrett McGowan

Loan Officer: Garrett McGowan

NMLS# 2795100

3.5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Photo submission from Violet R.

Wonderful team! Allie is the best! She answered every question we had and more. She even went to our closing with us to make it easier. The portal is super simple to use and makes the process easier and quicker. Paige worked with us on our time and was very helpful. LOVE this team!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars

Fantastic communications. I was always apprised of where I stood in the loan process.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
headshot image of Samantha Delissio

Loan Officer: Samantha Delissio

NMLS# 2825189

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5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

The Veterans United team helped me every step of the way. Home buying can come with a ton of emotions and uncertainties but Spencer and his team assured me about getting a great deal. This would t be possible without them. They are a one stop shop for home buying!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Gadaja W.

We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

I could never imagine buying a house without having had Ryley and the Veterans United Team. Their communication, transparency and hard work made the whole process smooth. Ryley spent over 2 months working with us, and he's such a pro. We're very fortunate to have chosen Veterans United, and I'd 100% recommend them to any Veterans out there wanting to purchase a home.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

My two previous buying experiences with other lenders were not good experiences. But working with Eric, CJ, & Trenton this time was a whole new, positive experience. I was in an urgent situation, & everyone did their best to keep things moving forward as quickly as possible. I was very anxious about the whole situation, but Eric was incredibly patient with me. Everyone treated me with kindness & respect, which is certainly not what veterans nowadays experience. Although I'm hoping not to move again, if I ever need to, I will not hesitate to go through Veterans United again. I even recommended VU to my neighbor today! Ty so much! Y'all are amazing!

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

The whole team was great and helped me every step of the way, very happy with my experience and the house warming gift for my dogs was a great surprise and very thoughtful

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

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4.5 out of 5 Stars

Very easy to deal with friendly helpful in every step of the way in your home buying.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Outstanding Service from Kyle and the Entire Veterans United Team!My wife and I cannot say enough great things about Kyle and his team at Veterans United including Keagan, Nicole, and Ashley. They absolutely crushed it from start to finish!From the very beginning, their communication was outstanding. Nothing fell through the cracks, and we were always kept informed every step of the way. They worked together as an incredible team, and it was clear that they genuinely cared about making this process as smooth and successful as possible for us.Honestly, I still can’t believe how quickly everything came together and how fast we were able to close on our home. The entire process was practically seamless, and having a team that was responsive, professional, knowledgeable, and committed made such a huge difference.My wife and I truly appreciate every single step Kyle, Keagan, Nicole, and Ashley took to help get us across the finish line. Buying a home is a major milestone, and having Veterans United and this amazing team by our side made the experience even more special.If you are a veteran or military family looking for a team you can trust, I highly recommend Kyle and his team. You will be in great hands!Thank you, Kyle, Keagan, Nicole, and Ashley, for everything you did for us. We are truly grateful and wish you all continued success and many blessings as you continue helping veterans and families achieve their homeownership dreams.With sincere appreciation,Fernando & Yiarliz 🏡🇺🇸

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Absolutely. Here’s the entire regenerated review, incorporating Nicole, Ashley, Julie, Liam, and the overall Veterans United experience without sounding canned or overdone.Overall Veterans United ReviewMy experience with Veterans United was absolutely outstanding from beginning to end. Purchasing this home was a major milestone for me and my family, and the entire team made what could have been an overwhelming process feel organized, understandable, and achievable.Communication throughout the process was excellent. Whenever I had questions or concerns, I received clear answers and knew what needed to happen next. I never felt like I was navigating the VA home-buying process alone.Nicole and the lending team were phenomenal. They were knowledgeable, professional, responsive, and worked hard to keep everything moving toward closing. Nicole was there throughout the process answering questions, explaining things clearly, and helping make sure we successfully got across the finish line.Ashley was incredibly helpful as well. She consistently followed up with me to make sure I stayed on top of my checklists and cross-referenced everything to ensure nothing was overlooked. That level of attention to detail and follow-through was extremely valuable, especially with how many moving pieces are involved in purchasing a home.Julie was an amazing real estate agent and advocate throughout the home search and purchase. Having someone knowledgeable in my corner who understood what my family was looking for and helped us navigate the process made a tremendous difference.Liam with the Home Buying Concierge was outstanding as well. He was professional, responsive, and genuinely helpful with the additional details involved in preparing for and transitioning into our new home. Having that additional layer of support made the overall experience even better.What impressed me most about Veterans United was the teamwork. As a veteran, the best comparison I can make is to a military fire team—everyone had their individual role and responsibility, but everyone was working together toward one common goal. Nicole, Ashley, Julie, Liam, and everyone working behind the scenes communicated, followed through, and handled their respective pieces of the process while keeping the overall mission moving forward.That common goal was getting my family into our home, and they accomplished it. At no point did it feel like I was being passed from one department to another and left to figure things out myself. It felt coordinated. When something needed attention, the right person stepped in, and the team kept moving toward closing.Finally receiving the keys made everything come full circle. For me, this wasn’t simply a transaction—it was a major milestone for my family. I’m genuinely grateful to everyone who helped us reach it.Finally closing and receiving the keys to our home made all of the work worth it. I am extremely grateful to Nicole, Ashley, Julie, Liam, and everyone else behind the scenes who played a role in making this possible.I would absolutely recommend Veterans United to fellow veterans and military families looking to use their VA home loan benefit. 10/10 experience. I would gladly work with this team again. Thank you for helping my family achieve such an important milestone and become homeowners!Home Buying Concierge — LiamLiam was outstanding throughout the process. He was professional, responsive, and genuinely helpful with the many details that come with preparing for a new home. He followed through when I needed assistance and helped make the transition easier for my family. Having a dedicated Home Buying Concierge was a valuable addition to an already excellent experience. I greatly appreciate Liam and everything he did to help us along the way.For the ratings shown on your screen, based on what you’ve described: Veterans United 10/10 → Yes, recommend; Real Estate Agent 10/10; Home Buying Concierge 10/10.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Daniel W.

Thank you to our team for making this process smooth! We love our new home!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Justin Griffith handled everything before it even crossed my mind and answered every question I had so I better understood what was going on. As a first time home buyer, I was confused, frustrated and stressed, but because of Justin being there, I became confident in my decision to go with veterans united. Thank you for all the help and a very speedy process that got me my dream home in less than a month.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Meghan at VU could not have made the process easier. Extremely responsive and knowledgeable on every aspect of what we were trying to do. Very friendly and takes steps above and beyond what a normal lender would do to make sure that we got every advantage that we could receive from our VA loan. Very highly recommended to anybody whether you’re looking for a VA loan or just buying a first house or if it’s your 10th house, Meghan Kopka is the one you want handling this huge decision. Me and my wife could not have asked for more of a gift.

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

4.5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

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