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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

432,737

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend

Everyone was amazing, especially meghan and deanna. very polite, very efficient. Would recommend to fellow veterans

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4.5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Very knowledgeable team. Always ready to answer questions and put my mind at ease. Professional and courteous all around.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Very comforting having experienced people in my corner for my first home buying process.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

The team I got the chance to work with was always on top of things and made sure I got the exact house I wanted. Everyone was easy to work with and they made sure I had exactly what I needed at all times.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

Professional, informative, always respectful, and made the process as stress-free as possible.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Misty was amazing through our entire process. Periodic check-ins and clear communication during the pre-house shopping phase let us know that Misty really cared about our experience.

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

I couldn't have asked for a better team as Heidi, Alison and Nick kept my stress levels down during the entire process by answering all me question. Thanks you all !!!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Thank you for being patience with me. Took a while to find a good house to move in.
Thank you

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

I have and do recommend Veterans United. This is the second home loan I have used them for. Home buying buying can be a very stressful process, and for Veterans who already suffer from anxiety it often is even more difficult. Fortunately Veterans United has a team that is readily available to quickly answer questions and do their best to put Veterans at ease through the whole process. Thank You Veterans United.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

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5 out of 5 Stars
Would Recommend

Working with Steve was truly a great experience. Step by step he explained the process, and what they needed from me was very clear. The process was smooth and stress free. I would definitely recommend Veterans United to my clients, and friends.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Madison and her team was outstanding!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Shelby and her team made a complex journey a dramatic success. I tip my hat to the and especially her for her profound customer support. Thank You so Much!!

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

2.5 out of 5 Stars

Everything worked mediocre. In the beginning everything went well I was set up with realtors for selling and buying my home. There was a lot of communication and the website made it very clear on what I needed to do. I sold my house with no issues but when I was buying my new house that’s where all the issues starting coming up. The website kept losing documents that I uploaded so I would have to reupload them. And at closing for our new home, we found out that the lender failed to set up the appraisal on time. We were set to close on August 7th but on the the 4th that’s when we found out that it wasn’t going to happen. It’s extremely stressful when you have a family living in air bnbs with no idea when closing is actually happening shelling out more money that anticipated. Finally we were set to close on a certain date and that’s when we found out they still needed even more documentation from us. They waited until the day of to actually look over everything. I had to leave to back to work in VA leaving my wife to finalize everything. I was getting non stop texts and calls to verify information. Closing on the house turned into a four hour process. Finally after everything was done we found out that the money and down payment was sent to the banks too late for them to verify that they received it. My wife and our family had to get a room at a flea bag hotel to stay the night there with our pets making it even more stressful. They had to wait until the banks opened up in order to get the keys to the home concluding a very stressed out two weeks.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

3.5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

More Reviews

See all 432,737 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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