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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,526 reviews
821 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,526 unfiltered reviews

Starting on Page 4 of 15,251. Return to Page 1

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Billy was GREAT to work with. He was responsive and made the entire process for our clients seem so easy! We even closed early which was a huge bonus.

headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Very easy to deal with, professional group who kept us on track for a successful closing

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars

It was a great experience from start to finish. Highly recommend.

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Aaron was an amazing loan officer. When i had questions he responded almost immediately. If he didn't know the answer he got me in touch with someone who did.

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

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5 out of 5 Stars

The entire is very helpful! When it came to any questions or concerns, they’ve always had the answer!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Best Service I could ever ask for. They make me want to keep buying homes. But sadly and happily this should be my forever home. I’m excited!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

Matt Landis and his team were absolutely wonderful to work with. I always received same day answers to my concerns and immediate solutions to any problems. I hope to work with Matt and his team again in the future.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

I admire Shawn’s professionalism and integrity. He made my refinance process very easy and comfortable.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Rick Bridgman and Bridget McGuire were awesome. They were in my corner every step of the way, not only internally with the VA, but also managing the whole transaction process. Rick and Bridgett were there at all hours to answer my questions, help me plan, and ultimately got me across the finish line to purchase my home. 10/10 recommend.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

From start to finish Sam and his team worked diligently to take care of my clients during their purchase. Outstanding team. Kept me well informed without having to reach out to them for updates. It was a smooth transaction & we all appreciate that.Thank you for a job well done.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

The whole process was very smooth. The loan team was exceptionally helpful with everything!

headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars

My experience was awesome. Greg was super helpful and really made the process very streamlined. The whole team was amazing! Will definitely recommend to other people.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

The crew who helped me threw out my journey was amazing I truly hope all vets receive help from you guys absolutely worth it. From day one they had my back treated me like family, they hade me up to speed in no time. They would call to check in to make sure I was good during this stressful. 10/10 highly recommend.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

Ready to see for yourself?

Experience first-hand why 364,233 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I am truly BLESSED. You seem to have gone beyond the call of duty. It seems as though VU STAFF takes pride in helping VETERANS.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

We absolutely enjoyed working with Veterans United the process was easy to follow and every step felt like we had support behind us.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

4 out of 5 Stars

Home buying team was awesome.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

No BS! If you are purchasing a new home, you need to "absolutely" hire Veteran's United. You will not be sorry. I have only used Veterans United to purchase my last two homes and they EXCEEDED all my expectations. Always there when I needed them. Oh so helpful. As you can tell I am VERY PLEASED with them ALL!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

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