People are friendly and helpful.
The team at Veterans United took care of like I was one of their own. Sean, Drew and the rest of the team stuck it out with me for over 8 months as I did my part to give them the best chance in the best numbers. They worked diligently to the very last stretch to close. Thank you. Our family sends blessings.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Mr. Ward and his team were very patient as well as available for all of our questions. We had a sudden PCS move to support a very important mission and my wife and I had to rush to get settled into a new location. Having used Veterans United previously, we reached out to Travis and he helped get us going into a new home. Thank you and outstanding service!!
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Simple. After things to do are complete your home free one way or another.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Everyone was patient with me and that was truly appreciated. Sometimes I felt that I may have come across as being rude, but they never took it that way and was quick to respond. There were some things that I didn't understand but they were there to explain what it was in a way that made sense to me. I would definitely recommend VU to friends and family.
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We had a wild ride (seller side) for my home buying experience. Michelle rolled with it and got me to the finish line.
Veterans United made the home-buying process easy and stress-free. Everyone was incredibly friendly, professional, and genuinely cared about helping me every step of the way. They did an amazing job, and I couldn’t be happier with my experience. Highly recommend!
Alec was absolutely amazing to work with! I went into contract on 3 homes and had to cancel the 1st 2 due to inspection findings. Always genuinely supportive and helpful, Alec was extremely resourceful in aiding with any obstacles encountered. My closing was complicated because the seller/selling agent was difficult to reach and uncooperative in a lot of ways. Alec worked extremely late/early after hours to help ensure closing could occur on time. Thank you So Much Sir!
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Veterans United is awesome! They were extremely helpful and walked us through the home buying process!
Professional courteous friendly and reliable very knowledgeable
