Amber Brown with Veterans United was amazing in helping me purchase my first home. She was very responsive, listened to what I had to say, and let me know she is always available even after I closed on my home.
I was pleased with the prompt service I received with Veterans United. The paperless contact system works very well to accomplish the details required with loan approval! Great Job!
We had different situation than most, we were buying the house we were renting. Tyler at Veterans United guided us through the application process, helped us get to our goal. Thanks Tyler! I would recommend Veterans United to any Veteran trying to navigate the home buying process. I learned so much about this benefit during the process.
Loved this team! They were amazing! So grateful for their help in the home buying process.
Tommy and Sara were terrific throughout the entire process, keeping me informed and providing guidance, plus helping to expedite when needed.
Great availability and willingness to explain situations! Very open about pricing and options available.
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The overall experience was seamleasly smooth. I'd always been intimidated by the idea of purchasing a home but am blessed to have come across Veterans United. ***Disclaimer*** My lovely wife did most of the facilitating because she interacts with people very easily but she is just as happy with the service as I am.
From the very beginning Veterans United was impressive. It started with a simple inquiry online, and within minutes, Lauren called. At that time my wife and I were on a trip, so I gathered some quick info, and explained to Lauren that I would be in touch after our trip. She listened and let me reach out to her once we were back home. Once we got started on the loan process, it could not have gone smoother. Talking to Lauren didn't feel as if we were talking to a stranger, but a friend. She was there any time and any day we needed her. Lauren is extremely professional, but at the same time, laid back and fun to work with. She is outstanding!!! We feel very fortunate to have worked with Veterans United, as they are competent, and make what could be a stressful situation, smooth and stress free.
Honest and straightforward about everything. Make sure I had all the tools needed.
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
Meghan was truly exceptional from beginning to end throughout our entire loan process and through closing. She was consistently engaged, responsive, knowledgeable, and supportive every step of the way. No question ever went unanswered, and she made what could have been a stressful process feel smooth and manageable. Her communication, professionalism, and dedication were outstanding. We are incredibly grateful for her guidance and highly recommend Meghan to anyone looking for an amazing loan officer.
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Austin and the team were absolutely amazing. All of them were consistently checking in to make sure we were happy with the process and always had the answers to any of my questions. Nikki Cravens‑Howard Was the only person I had an issue with, she was distant and I constantly felt as if I was a bother when dealing with her. She did not respond when needed and passed me off to others again making me feel as though I were not important enough to deal with. Every other team member I dealt with were a 10+.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
Was treated as a person & not just a “Customer”..Great people and energy from start to finish.
Jackson and the team were awesome! Responsive, knowledgeable, and were essential in making this dream home purchase happen!! Thanks Jackson and VU, grateful for your help and partnership always.
