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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,301 reviews
661 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,301 unfiltered reviews

Starting on Page 4 of 15,044. Return to Page 1

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

The whole team was amazing and very helpful in guiding me with purchasing my home!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Jerry and his entire team stayed in touch, long before I was prepared. They told me what steps to take at each point. They weren't bothersome though. It was like having a best friend keeping in touch. If I had a question, they had an answer. Even our realtor said that from now on he would recommend Veterans United and Jerry Landry as he has never had a veteran loan that went so smoothly. I am still pinching myself because it is hard to believe how
easy it was. I should mention that I never thought I would qualify and have a difficult time understanding things like this. So, Veterans United had their work cut out for them.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

The response time to questions; explanation of the process; timeless in completion of loan requirements was impeccable. …yet friendliness, courtesy and professionalism was abound. Their knowledge of the process was reassuring. I will firmly recommend VU…always.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

VA United is very efficient and effective when it comes to buying a home. All staff is very courteous and knowledgeable about the entire home buying process. I am very satisfied and happy with my first-time home buying experience. Thank you!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

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5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

The teams that assisted me in my home buying adventure, was the absolute best.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

Veterans United worked with me for many years to help get my credit and finances ready for a home purchase. Once I was finally ready, the entire process was seamless.A dedicated group of individuals worked closely with me to set up the financing and insurance, and they worked tirelessly to overcome any obstacles that came up. They were always available to support my real estate agent, but most importantly, they were always available to me. There was never a moment when I felt lost or unsure—someone was always there to provide guidance and answer my questions.This is the fourth home I have purchased in my life, and this was by far the most honest, competent, and smooth process I have ever experienced. I was consistently treated with kindness and respect, which truly made the experience stress-free. I can’t recommend Veterans United highly enough.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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Experience first-hand why 358,849 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Trey and Nico are hands down the best guys to work with!!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Matt and my loan team were extraordinary, they were able to answer all the questions I had as a first time home buyer. The process was seamless!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Very easy to use and I found the staff to be very helpful.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Jason went above and beyond for us and really was so kind and considerate of our particular situation. He really made every step of our journey so simple to understand and was so patient with us. Couldn't recommend him enough!

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Knowledgeable, informative and friendly individuals. Explained the required documentation that would be required at the beginning of the process and the "to-do" listings kept the process of documentation going continuously without waiting until the last minute to ask us for required documentation. I would definitely recommend Veterans United for a VA Home Loan, without reservation.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

My team at VU was great from offer to close. They were very attentive, quick to reply, and very knowledgeable. I am more than pleased with their performance. Thank you Derek, Sarah, and Andrea.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

I can’t say enough how Ben and his team made me feel. From start to finish they treated me with respect and kept me calm about the whole process. My husband is a disabled veteran who is bed bound and I did everything to get us in a new home. Thank you

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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