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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,670 reviews
759 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,670 unfiltered reviews

Starting on Page 4 of 15,123. Return to Page 1

5 out of 5 Stars

Couldn't ask for a better team than the VU! Thank you for supporting me throughout this journey.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

I've recommended Veterans United Home Loans on our neighborhood chat where we share issues in our community or reaching out for help.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4.5 out of 5 Stars

quick easy everyone was great

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

When I decided to check into getting a VA loan, Veterans United were the first place that I chose based on their reviews. After speaking to Madison and getting preapproved, I was ecstatic. I immediately went and told my wife that it looks like we’re going to be able to buy a house. Thank you, Madison for understanding my anxiety and bothering you and or bugging you asking all kinds of questions not trusting what you say and turn around and ask the same question in a different way. We are beyond
thankful for all you’ve done by dealing with my silly self. We are truly blessed.❣️🙏

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

Great process in place when it comes to acquiring a home loan! Highly recommend

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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5 out of 5 Stars

Made the transition as easy as possible.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

I was very happy and pleased with Ryan Stiff. He made my home buying experience easy and understandable.

headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

4 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Kris Carmichael was great to work with. We can't say enough about Kris!!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Albert B has been a great help with me buying my house. He went out his way to answer my question during after hours and on the weekends. He deserve a big bonus.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

The team was responsive, supportive, on-point, impactful, and overall awesome the entire way thru the process. They made sure I had the needed information when I needed it to understand where we were at and where we were going. Whenever I invented a new problem or had a concern, I got a quick solution or answer. On more than one occasion I shot an email out on a Saturday thinking I'd get a response on Monday, and within an hour I had an answer to my question. At all times it felt like I had the team in my corner. This is my second time closing on a house and didn't have that with my last lender.It was nothing but a pleasure to work with Brandon, Michael, Crosby, and Anna. Not only do I appreciate the professionalism of the team, but it feels like I've gotten to know them. It's not everyday I buy a house and there's no one I'd rather have worked with on this. Thanks guys.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Veterans United was awesome from start to finish. Really took the time to explain and work with us to get our mortgage approved. Very professional team, Heather and Mike were great to work with. THANKS

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

They made the entire process from start to finish extremely easy and stress-free

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Dear Team at Veterans United,
I wanted to take a moment to sincerely thank everyone at for the outstanding support and professionalism throughout my homebuying journey.
As a veteran purchasing my first home, this milestone means more to me than I can fully put into words. The process could have easily felt overwhelming, but your team made it smooth, organized, and reassuring every step of the way.
I especially want to recognize for his exceptional work as my loan officer. Reed’s communication, attention to detail, and steady guidance gave me complete confidence throughout the entire process. He went above and beyond to ensure everything stayed on track, and his dedication truly made the difference.
Because of your team’s hard work, my dogs are now enjoying a large fenced backyard, and I’m settling into a home I’m incredibly proud of. This is a major life milestone for me, and I’m deeply grateful for the role you played in making it happen.
Thank you again for your service to veterans like me and for making this experience such a positive one.
With sincere appreciation,
Jonas Penrose

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars

Had a great experience with Veterans United! We were able to close in less than 30 days! Spencer and his team were amazing. Everything was handled in a professional and timely manner. I would absolutely recommend them to anyone else starting the homebuying process.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

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Experience first-hand why 360,915 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United is a very outstanding business. The team that had worked with me was very great and treated me as family.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars

Overall would recommend

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

4.5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

The home buying process with VU was extremely smooth, we expected a lot of stress but VU made it stress free and simple

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Ryan and his team were just absolutely amazing! Helpful, friendly, courteous, and overall awesome!!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

They were amazing! Relentlessly in achieving their goals and making sure a Veteran was able to get a home. Their professionalism and attention to detail was impressive and kept us hopeful about the progress. Thanks to the team and everyone who took the time to help us out.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Tommy and his team are top tier. They were very efficient, extremely professional and courteous, well organized and just an absolute pleasure to work with.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Noah and Zach have made this process such a joyous time for me and my family. I can’t say enough how much I appreciate their help in the whole process.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

Angela Hacke and Ms Storck were great to work with. They did a lot of work to make sure the got my house. I really appreciate them.

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

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