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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,711 reviews
420 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,711 unfiltered reviews

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5 out of 5 Stars
headshot image of Wyatt Robertson

Senior Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars

Made this stressful move a pleasant one!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Joseph and his team made our home buying process through Veterans United as seamless and smooth as possible. I truly appreciate the care and consideration we were given as well as excellent communication. Thank you!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

4 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Photo submission from Cassandra G.

Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

4.5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Darin has been the best. Second time he helped me close on a house. Very professional, kind and amazing at his job. Always responding in a timely manner. Whole team was amazing. Thank you guys!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

2 out of 5 Stars

Too many mistakes

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Everything was great from start to finish. Always kept me informed.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

I cannot say enough great things about my experience with Veterans United Home Loans, especially the exceptional service I received from Christy!Refinancing a home can sometimes be stressful, overwhelming, and filled with uncertainty, but Christy made the entire experience feel effortless. From beginning to end, she demonstrated an incredible level of professionalism, dedication, patience, and genuine care. She went above and beyond to ensure that every question was answered, every concern was addressed, and every step of the refinancing process was clearly explained.What truly sets Christy apart is that she doesn't make you feel like just another customer or loan number. She makes you feel like a priority. Her communication was outstanding, her attention to detail was impressive, and her willingness to go the extra mile made all the difference. It was obvious that she genuinely cared about helping my family achieve the best possible outcome.As someone who has served 20 years in the military, I especially appreciate working with people who understand the importance of trust, integrity, accountability, and taking care of others. Christy exemplified every one of those qualities. Her commitment to providing exceptional customer service is something that deserves to be recognized.Veterans United should be extremely proud to have someone like Christy representing their organization. Employees like her are what turn a good company into an exceptional one. She didn't just help us refinance our home; she made the entire experience positive, comfortable, and memorable.If you're a veteran considering purchasing or refinancing a home, I wholeheartedly recommend Veterans United Home Loans. And if you're fortunate enough to work with Christy, you're in excellent hands!Thank you, Christy, for your hard work, dedication, and truly outstanding service. You have earned my trust, my appreciation, and my highest recommendation!Five stars simply aren't enough! ⭐⭐⭐⭐⭐

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

4.5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Photo submission from Shalonda D.

As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

We could not be any happier with the way our loan process went! James did an amazing job. We thank you for everything you guys have done!!

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars

The entire team was amazing, rate a 10/10. Team worked quickly to get me into my new home at an earlier than expected date. Communication was great. I have nothing but good things to say.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4 out of 5 Stars
headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

Home buying was a team effort that made everything easy and safe. If I had questions, Christy’s team was on standby to make sure I was getting the best guidance available.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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4.5 out of 5 Stars

The underwriting part was horrible! Chad and Jamie were helpful and great though.

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

N/A

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

They were very helpful and were quick to answer any questions I had! They made this the easiest home buying experience a person could ever have!

headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars

Veterans United are great they really go above and beyond helping Veterans.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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