For anyone buying or selling a home, I highly recommend Veterans United. They are extremely professional and personable. They know what to do, when to do it, and how to explain everything. They emphasize the importance and promptness of different documents needed and relayed this information to us. We had a totally stressless purchase. Awesome
My team was outstanding: Joe, Susie, Rob, and Emily. A big shout-out to Rob, my loan coordinator, who went above and beyond in answering questions and helping to keep the process on track. For a first-time home buyer, this was an easy process.
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
Absolutely an amazing team that helped me through every step of the home buying process
Overall a great experience. Everything was done smoothly and quick.
This is our second time using VU and we would recommend to anyone.
The team was very helpful and shared their experiences throughout the process.
My Loan Officers were Johnny Mitchell and Amy Zager. They were always so informative and polite, and they were so easy to talk to. I always felt comfortable talking to them, and even more comfortable about the process after we spoke! In my opinion, they are some of the best at what they do.
Chris and Joel were outstanding, everything i had a Task to do they were right there every step of the way to walk me thru this! This was my first home purchase and honestly it was all very smooth! Will use them again! Thank you team for everything you did for my family.
Loan Coordinator Anna Barton was amazing!! Very helpful and knowledgeable!! Also, very personable, made me feel like I was her only client any time I spoke with her. It's awesome to be able to actually feel like part of the Veteran's United Family!!
My 3rd house that I have used VU and have always been provided excellent service. I recommend them highly
Communication on what military documents was needed was not made clear until it was to late. I had to switch to a conventional loan.
At the closing there was a glitch about the requirements to wire money to the title company. I asked Nikki and Steve on what was going to be needed on the day of closing and how to be ready. They did not provide that guidance. On the day of closing I was unable to wire money from my bank because I was not prepared. My bank will not do wire transfers on line. I did not know this because did not know to ask the question. I had to drive 3 hours to a bank branch on the day of closing to do an in person wire transfer. Not to mention it was me who was able to research and discover how to resolve the issue. I felt very alone, disappointed, and worried at the closing.
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It’s unbelievable. Our first home purchase went pretty smooth thanks again.
Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.
I appreciate everyone who was apart of the process and helped me along the way. This was a very smooth and fast process. Nothing I would change about how everything went. Thank you everyone!
