The team was consistently responsive and did an excellent job addressing all of my questions.
I encountered some frustration with how Veteran's United loaded To-Do items. Instead of providing everything at once, they would load a few tasks each day or every other day. Given that I was working under tight deadlines, having a comprehensive list of all the tasks I needed to complete at the start would have been incredibly helpful and saved me valuable time.
Overall, I appreciate their support throughout the process.
I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!
I was unsure going into this process about what the outcome would be but after seeing the care taken from my loan rep and her team, I can see why this company is top rated within the veteran community. 20/10 will recommend to my peers.
The best home buying experience ever!!
Great service all around. This was the first time I has such an easy home purchase experience.
All communications and documents were able to be signed via email for convenience.
The agents were all respectful and knew what to do and brought to mind items which were to the benefit of their client.
Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!
Thank you, Mike Hutson
The team wasted no time and got it done!
I am very impressed with the whole experience from Veterans United. From front to back, start to finish, the professionalism, the prompt responses to questions, all of it. I could not recommend them enough!
I was overwhelmed with the amount of paperwork required, but I think that would be the case with any lender. The bottom line is that all the reps from VU were right there to help me with any questions I had and made the process much smoother.
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You guys rock. Keep killing it.
Nick was exceptional and quick to respond. As First-time home buyers, my husband and I were confident in the process, and he led us through it from start to finish. Eric was there when our primary contact was not available, assisting us to overcome any hurdles. Janeanne and Nicole were also very instrumental, especially towards the end of the entire process. And finally, Jen with the insurance team was fantastic. Way to Go, Team! My family appreciates you all for your individual and team contribution to making this dream a reality. Thank you, and may my God Almighty, creator of Heaven and Earth, grant you every good and perfect thing He has for you all. Amen! (John 3:16)
I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.
Entire Veterans United team was incredible. I felt like I was in expert, caring hands the entire time. I could not recommend enough.
