This team, lead by Bill Bales was incredibly present and patient with me!
Appreciated the whole team approach and effort to make our home purchase experience as easy as possible
The whole home buying process from first phone call through closing on our home was incredibly smooth with no surprises. The guidance from the staff at Veterans United made purchasing our home easier than I would have ever thought possible. I would recommend Veterans United to anyone wishing to purchase home.
My experience was an outstanding one. My loan officer Tina Wiggins was very professional, friendly, and helpful throughout the entire process. I wouldn't hesitate to recommend Veterans United to my friends and family.
I think they did an outstanding job assisting my family through the process and guiding us through.
Jeffery was also very helpful to me as I work thru the process of refinancing
Overall, nothing but positive vibe with the team. They are very professional and they'll work hard on your behalf and making sure it's a stress free journey for you. As a first time home buyer, I was anxious from time to time's, but they always make sure that you don't become overwhelmed. They have been doing thus for along time and they do care about veterans, let them help you. You can count on them. I'll forever be grateful for their help and expertise. Thank you for everything.
Marie made it easier than I thought it would be.
David and the team definitely had quite a few curve balls thrown at them during this process, but worked very hard to get everything in order quickly and as efficiently as possible. I’m thankful for them and couldn’t imagine going through this process with anyone else!
Terry and Bridget were always available when I had a question or needed an answer. Terry was instrumental in working with my realtor that was comfortable and knew much about the VA loan process. Without his help and determination, I might not have been able to get this loan and save a significant amount of dollars. Bridget always kept me up to date during the process regardless of how much I pestered her. Outstanding team to work with!
I was working with a condensed schedule due to other things I wanted to accomplish. I let CJ and the team know. They really made me feel like I was a priority to them and we got it done.This is the second time I worked with CJ and Veterans United. It was an easy and pleasant experience. I wouldn’t recommend anyone else for home loans or refinancing options.
My situation was unique, as I travel in my job. Communications was sketchy at times, at least. The patience of all team members doing the process, was amazing!
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I truly can’t thank Daren and the team enough for everything they did for my family and I. Through all the ups and downs they made it happen. I struggle with confidence in others to handle life changing decisions and situations for me but Daren and the team showed me I can have all the confidence in the world in them. From start to finish they never failed at making sure things got done in a timely manner and kept open communication with me. This experience has truly been a blessing and I really couldn’t be more happy. Veterans United and the entire team that helped me will forever be in my family’s heart and we will always be thankful for them. Thank you for helping my family get our forever home, you guys truly are rock stars!
Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.
Thank you Veterans United!!!
Throughout a very complicated property purchase, the VUHL team provided exceptional service and has proven to me why they are rated #1 in VA loans. Would be proud to do a commercial to give back to VUHL! Thank you to the entire team who made our dream/retirement home possible.
Response from Veterans United
Hey Ryan,
Wow—thank you so much for the kind words! Complicated property purchases can really put a team to the test, so hearing that you felt supported the whole way through means the world. I’m thrilled our team could help make your dream and retirement home a reality—that’s the kind of moment we’re all in this for.
It also looks like, based on your rating, we may still have some room for improvement. If there’s anything more we could’ve done to make your experience even better, I’d love to hear about it. Feel free to reach out anytime at 1-800-212-5200 or ClientAdvocate@vu.com.
And hey, if you ever do want to film that commercial, just say the word!
