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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,928

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

4 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

4 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
Photo submission from Van W.

Both gentlemen, Matt and Derek, made our loan process as smooth as possible and never gave up on this VETERAN and I would strongly recommend all my Veteran friends to Veterans United Home Loans.Thank you booth for all your support in Limestone, Tennessee. – Van and Terri Woody, Vietnam/Johnston Island SURVIVOR.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

This is my second time using Veteran’s United, and there was a reason I didn’t shop around. They give an honest and fair offer the first time. My builder required me to at least speak to their preferred lender. It took their lender a month plus, and 4 times presenting a different offer to even come close to what VU offered the first time. If I sell and buy again in the future, I will look to VU again.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Like I said before, done 3 closings with Matthew and his team. I will use their service for other closings on a home.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

This process made everything so easy, very user friendly. Any and every questions I had were answered. Nothing was left up in the air!

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

The whole process of working with VU was as frictionless as possible. Great team!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

The team was extremely helpful and professional, handled all of my questions and guided me every step along the way , especially being a first time buyer.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

I had some issues with credit and the team was able to help me figure them out to keep us on the time frame we were wanting. I had lots of questions because I am a first time homebuyer and did not know much about the process and I definitely was a needy buyer! They were very patient and never made me feel like I was asking for too much. I felt like with as little knowledge as I had, the team definitely helped my anxiety and made the process very smooth. I had lots of personal things happen the same time we were going under contract and the team, especially Kendall made me feel like I was more than a customer. He reached out after my car accident and was checking in and gave me lots of grace during the time period. I would definitely use them again and recommend them to anyone. Especially those who are nervous and not too confident in this area, they did great walking me through all the steps. I never felt like an inconvenience and they made sure to answer the questions in a way that did not make me feel silly for asking. For being very naive about the subject, I do not feel as if they were taking advantage of my lack of knowledge. I had experienced family looking over everything I was told/ advised. The team was not aware and not once did family have any concerns about what the team was presenting to me. Very respectful people. Also they communication was better than I could’ve asked for. It did not matter the time or day, the response time was always very reasonable. I am very happy I decided to go with VU and even more grateful that I got to work with the team I had.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Everyone I worked with were fantastic. Very informative, helpful, kind, understanding, answered and explained my questions fully. I am very fortunate to have used your company! Thank you for everything!!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Everyone is so kind, and generous with information about The Veterans Administration. You guys Rock! Thank you,Kind regards,
Denise Schmidt

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Extremely helpful and always available to answer questions. Made a difficult and stressful process very easy to navigate and understand.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Foster

Loan Officer: Billy Foster

NMLS# 2392884

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

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5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

A heartfelt and genuine THANK YOU. This has meant so much to us.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Would Recommend
Photo submission from David M.

Veterans United treated me with more respect for who I was and not how much money I had. They treated me as if I really was their only objective for the day, and they made me feel like I really could own my own home.

headshot image of Juliana Francisco

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4.5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

4.5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

More Reviews

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