This is my second home purchase using Veterans United. They have been great!
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
I love working with VU, especially with Carrie Freeman! She has always provided me with THE BEST service anyone could ever hope for.
I was a first time home owner and the team I dealt with really help me even when I did some bone headed things trying to boost my score in the middle of the process, but they took me under wing and got me straighten out. It was a interesting experience and really helped me understand the process.
Veterans united made the scary home buying experience very easy. They were professional and very accommodating.
Tiger inspection missed stuff that would not pass normal inspections, this house should not have been VA approved.
Response from Veterans United
Michael, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here has attempted to reach out for more information and will be available to speak with you should you wish get in touch with us.
The Veterans United team helped us achieve everything we needed to get a home for our family. They made us feel important every step of the way, we couldn’t recommend them enough!
I very smooth process
I just feel like you had no clue on what was going on one person said you are all set then oh we need this now I’m sorry I just feel it was handled poorly
Response from Veterans United
Hello George, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Rob Dycus and his staff were more than helpful and always ready to answer the numerous question that I had. They were so patient and helpful when needing to submit papers. I always felt like they had my best interest at heart. I cannot thank them enough. Made our home a reality.
Truly can't think of a better group you could ever deal with when buying a house. These lenders are the Rockstars in there department! And you will hit the jackpot if they are on your team guiding and helping you!
The entire team was great! Everyone was so helpful and very responsive. I would definitely recommend.
The process of buying a home can be overwhelming! Our Veterans United team made the process easy and transparent! We couldn’t recommend them more highly! You are in good hands!
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Luke Whaley and Anna Denietolis were outstanding as we were purchasing our home. We were reccommeded to Veterans United by a friend, and I personally recommended a young lady to Veterans United yesterday who is interested in the Lighthouse program.
As a first time homeowner I’m not sure I knew what I expected but the team overall exceeded my expectations from the reapproval to underwriting to closing. The team was great and I’ll definitely continue to share my experience with others.
They were really good. Thank you
