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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,187 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,187 unfiltered reviews

Starting on Page 4162 of 14,840. Return to Page 1

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars

I would highly recommend the team at Veterans United here in Tampa Bay, Florida. They were with me from the time I contacted them almost two years ago until I obtained a property to make an offer on. Even after that they were there to answer any questions that I or we had along the way. Cindy and her team were an absolute pleasure to work with and had my back throughout the whole process. Veterans United made me a homeowner and they can do it for you too.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

0.5 out of 5 Stars

Response from Veterans United

Hey Maurice,

Thanks for your feedback. I'm sorry to see your experience didn't quite meet your expectations and we'd like to learn more. Our Client Advocate team has attempted to reach out to discuss how things went and learn how we can improve on where we fell short.

We hope to hear from you soon and wish you well just the same.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

My home buying journey was professional, painless and beautiful. My VU team answered questions when I needed and prepared me every step of the way right to the very end!! I will definitely recommend to my fellow Subordinates and friends!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

10/10 would recommend to all Service Members and Veterans!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Veterans United is a great place to manage your home buying experience, highly recommended.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

0.5 out of 5 Stars

This company is only here to take advantage of our veterans. I am 100% DAV. I should have definitely got a better interest rate or aome other perks. I served this country for 20 years active duty.

Response from Veterans United

Tommie,

Thanks for your feedback. I'm really sorry to see your experience didn't meet your expectations and we'd like to learn more. Our Client Advocate team is available to further discuss anything else you'd like to share from your purchase. Listening to your direct feedback provides valuable insight and new ways to improve where we fell short.

We hope to hear from you soon.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars

Blair was great too and the whole staff made me feel that my loan was the most important thing to them .

headshot image of Ryan Trotter

Loan Officer: Ryan Trotter

NMLS# 2137396

5 out of 5 Stars
headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars

Veterans United provided me with a thorough explanation of the home-buying process as well as friendly and courteous service. The fact that everything involving the closing on our house being accomplished long distance was not a problem at all. This company seems to have an extensive network of realtors and others involved in the home buying process that I believe would work well for any veteran no matter what state you live in. As a surviving spouse of a veteran buying a home on my own for the first time utilizing a VA loan, I was very pleased with the services I received. No question I asked ever seemed like a “dumb” question:-)! I was always treated with courtesy and respect. Very professional, patriotic, group of people dedicated to providing the best service to our veterans and their families 👍

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

0.5 out of 5 Stars

Good luck

Response from Veterans United

Michael,

Thanks for sharing your feedback. I'm sorry your experience fell short somewhere along the way here and we'd like to learn more. Our Client Advocate team is available to further discuss how things went so we can follow up with the appropriate teams as needed. Your feedback helps us find new ways to improve the homebuying experience we deliver to Veterans in the future.

We hope to hear from you soon and wish you well just the same.

Sincerely,
Kendra, Client Relations

3.5 out of 5 Stars

Although we had felt overwhelmed throughout the process veterans united showed us the confidence we needed in order to keep pushing through! We did it! We bought a house, thanks to Bert with Veterans United!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

They are ready to get you a home. Always ready to work with you. Always!!!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Proved they paid attention to things I said or mentioned. Never pushed me into anything, and even sent us a card and gift when one of our dogs passed away during the process, unexpected for sure. Pleasant overall experience for having so much on my personal plate to deal with.

headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Veterans United gave us the best home buying experience ever. They make the process a walk in the park. YOU CAN'T GO WRONG WITH VETERANS UNITED

headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

4 out of 5 Stars
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

3.5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

This was a great experience. This is my second home and my first with Veterans United and feels more like my home then the first. Semper Fi

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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