Highly qualified, and professional
I had to haggle for a better rate. For some reason they needed other offers before they could give us something remotely decent on an interest rate. Will not use veterans united again because of that.
Response from Veterans United
Hey Austen,
I’m really sorry to hear that getting to a rate you felt comfortable with felt like such a struggle. You should never feel like you have to push that hard for clarity or support during such an important decision, and I hate that this left you feeling disappointed. I’d really like my team to have the chance to learn more about what happened if you’re open to talking. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
Melissa, the transaction coordinator, was on the ball. I was impressed with her work throughout the entire process. Seems rare these days to find that hard-working employee dedicated to the customers end goal exist, and Melissa is one of them.
Matt Torres was great and easy to communicate with
Ross and Julie were great. Always got right back to me and never acted like all my questions were a problem.
everyone was friendly and very helpful.
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Gabriel and I had a wonderful experience with James, Tori, and Gloria!
Everything went very well and whenever I had a question if got quick responses. They offered a lot of help with every aspect of the home buying experience. Great team to work with!!!
Great service !
I can't say enough great things about my experience with Veterans United. From beginning to end, the communicate and professionalism were awesome. Thank you to my entire Veterans United team. Job well done!
When we got used to the electronic it went much easier for us old folk every o e was so helpful we appreciate everything they did to get us approved
Very helpful, cared about helping accomplish my goals
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Experience first-hand why 363,828 homeowners give us a perfect score!
Couldn't ask for a better bunch of folks and company to work with to finance a VA Mortgage! Great communication every step of the way from our original mortgage to our recent refinance. A+++++ Thank you!!!!
Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.
I would highly recommend Veterans United to fellow Veterans, friends, families, who want to either purchase a home or refinance just as long as they meet the requirements.
We felt that they were working for us and doing everything they could for us to be successful.
