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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,707

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 426,707 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Dustin and and Josh were easy to work with

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
Photo submission from Justin M.

Working with Craig and his team was so easy and they were informative during every step of the process. This was an EXCEPTIONAL experience. Thank you for helping my wife and I purchase our DREAM home.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4.5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Veterans United makes you feel like there is a chance in being a homeowner. From the beginning of the process to the very end VU team was there to help and always available when you needed assistance. I loved the VU website and APP. So easy to follow along with the process and the To Do's really made it simple. Shout out to the Engineers and creators of the website.
Take a Bow VU Team!
Well, deserved
William Garcia

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend

As smooth of an experience as can be expected for a major transaction. Everyone was helpful and knowledgeable

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

Veteran united deserves a standing ovation for the work that they do to help veterans achieve homes. I think God for the team that I have had to help me reach my dreams of owning a home that was brand new in my wildest dreams. I never thought it would happen to the United program and all the workers that they have working to reach out and give vets a hand in achieving a home thank God for this program that reaches out to vets. I love you all and there’s nothing you can do about it because you already did it!

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
Photo submission from Charles E.

Mary, Amy, and Chris were very helpful though the whole process. I know they put in so many extra hours and extra sweat with our loan. Mr. Barrett would be proud of your total dedication and professionalism.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Thank you for being so helpful and willing to stay fluid with the changes. Couldn't have asked for a better first time home buying experience.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

Great experience every time. Very happy with Veterans United

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

Great job all around. Thank you.DJ

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

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5 out of 5 Stars
Would Recommend

We Had A Few Problems During Closing, Dates Were Shifted Because Of Snow Storm Damage In Florida (It'll Probably Never Happen Ever Again, You Can't Make This Stuff Up) But Our Team Was With Us Every Step Of The Way. We Can't Say Enough Great Things, And Yes, I Offer Myself,To Star In A Commercial If You Ask Me.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
Photo submission from Axel C.

I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.

headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars
Would Recommend

I am still disappointed about the mistake made by the underwriting team. I was informed by Ryan and Kelly that my first payment would not be due until May 1. However, at closing, the closing documents reflected an April 1 due date. When I inquired about this discrepancy, Ryan informed me that if I wanted the date corrected, I would have to wait until the next day to close.My wife and I had already adjusted our work schedules to accommodate the planned closing date, and if we had chosen not to sign the documents with the incorrect first payment date, we would have had to wait an additional four days to close.Aside from this issue, my wife and I had a great experience working with the loan team, and we appreciate their efforts throughout the process.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

More Reviews

See all 426,707 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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