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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,633

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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Showing all 426,633 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

4.5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

As first-time buyers with credit challenges, we were amazed that the entire process took exactly a month and went surprisingly smoothly. We were incredibly fortunate to have Crystaline Loveless as our loan officer—her expertise and guidance in navigating our complex situation made all the difference. She knew exactly what steps to take and kept us on the right path from start to finish. Thank you, Veterans United!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Thank you! I am forever grateful for your help!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

4.5 out of 5 Stars
Would Recommend
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
Would Recommend
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend

I would like to say that returning to Veterans United for purchasing a home, was the best decision I made. There team was so amazing and helped me every step of the way. Veterans United customer service is top qualify. It truly felt like an extension of a family. They made a stressful process of purchasing a home so easy and provided me with a great team of professionals. I am 100% satisfied with the home I was able to purchase and the experience was all worth it. Thank you Veterans United for being there for me and my family during a tough transition time in my career, I will by far recommend Veterans united to anyone any day and anywhere m! 🙏🏽❤️🙏🏽🙌🏽❤️

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

a 3.5 MINUTE response time, and overall great service. lender was so willing to deal- and compromise- very surprising for a bank. i will enjoy his stapler immensely-

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

2nd time using veterans united and it was very smooth yet again.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Everybody in the whole process was amazing. Veterans United is great and filled with great people.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Great overall experience.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

On a whelm decided to purchase a house to give my puppy a year to play in. Randomly ran across the VU site and requested a preauthorization amount. The process was very simple and efficient. The team at VU work well together and truly make you the center of the process.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4.5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

Amazing experience. My team helped any way they could even with unexpected delays out of their control and made sure we were taken care of.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
Photo submission from Jose S.

Rob Dycus and his staff were more than helpful and always ready to answer the numerous question that I had. They were so patient and helpful when needing to submit papers. I always felt like they had my best interest at heart. I cannot thank them enough. Made our home a reality.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

Veterans United truly is the BENCHMARK in the home buying industry! No stone was left unturned with outstanding personalized service! As a retired USAF field grade officer, I thought I was back working in a Headquarters position with exceptional Joint Staff Enlisted and Officers! Lt Colonel (ret) Steve F.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Extraordinary and knowledgeable

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

More Reviews

See all 426,633 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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