Never expected the process to go so well. I usually face these situations with anxiety. will definitely use this team again.
Overall great experience! Always available to help us out.
Thank you to the team for all your help in closing my loan. I appreciate all your help.
I really enjoyed the honesty and communication from Mrs. Tonya.
By far the best home buying experience i've ever had.
I have never felt more proud to be a veteran because of this outstanding team. I started the process of buying a home, not really believing I would be successful but each individual I spoke to from Veteran United gave me hope and help to make this Dream Come True. My Realtor Jerrod went above and beyond to ensure we found the right house and even helped with problems / concerns when they occurred. This is a Great Team that I would highly recommend to all veterans.
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From beginning to end, this started one day and it seemed to end the very next day. Meaning, this was a very quick and wonderful process/journey. Thanks to all of you.
Kelsey and Zack were Very professional and quick to answer my emails and questions and kept me posted along the way as needed. I didn’t have to stress about things because they always took care of any issues at hand. It was a pleasure to work with both of them. lol
Everything was great. The only exception is the hot water is not working. Had to take a COLD shower.
First time home buying experience: I was very appreciative of the support and willingness to answer all my questions.
Rod and the crew help me through out the whole process constantly assuring me I could make it through the process. Thanks Rob I didn't think I could have gotten through the process but you and God gave me the faith to make through the process. God bless you and your team.
Kevin, Michael and Nicky are INCREDIBLE!! From beginning to end, they have been wonderful to work with and I am astounded at how easy the whole process was! Each of them was just a phone call away with answers to ANY questions or concerns I had!!THANK YOU, Kevin, Michael and Nicky, for such a pain-free loan experience!!! I have already recommended you all to anyone who will listen!!
Very proactive at first once they have your outa sight outa mind. Tired of providing same documentation, We weren’t given a full list of documents that were required so something new was added on a daily basis.
Response from Veterans United
William, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.
I switch to Veterans United after losing trust in my local lender. Veterans United understands the military and the VA loan process exceptionally well. Initially, I had doubts but that went away quickly and I felt confident in them the whole way through.
I went under contract on a house that ultimately fell through. They were with me the whole way through that and helped me streamline the next house.
I'm now in my new house and am so thankful that that Veterans United cared so much for my well-being.
