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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,278 reviews
775 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,278 unfiltered reviews

Starting on Page 428 of 14,910. Return to Page 1

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Already have referred my brother and told my friends who we got our loam with and what a help you have been.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Amazing, fast, technically friendly pocess, great team!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars

Everything with them was straight forward and smooth. Absolutely amazing team to work with.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

2 out of 5 Stars

There are people working for Veterans United who have no idea what serving means. I am not sure what the actual benefits are. I was talked down to when I questioned part of the programming. There are better benefits out there after I had the chance to research. There were some amazing advocates but there was a struggle with a giant part of it.

Response from Veterans United

Hi Mark,
I’m sorry to hear parts of your experience left you feeling dismissed and uncertain about the benefits. No one should feel talked down to when asking questions, and I understand how frustrating that must have been. I’m glad to hear you did connect with some of our amazing folks along the way, but I wish the whole process had felt that way for you. If you’d like to share more, our Client Advocate Team is here at ClientAdvocate@vu.com or 1-800-212-5200.

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

From the first moment I met Amanda to discuss my preapproval I felt she completely honest and was on my "side". Everyone at Veterans I had contact with were courteous and
efficient at their job. I felt a real team presence at Veterans. It was a as smooth as a transaction as there could have been. I truly appreciate the effort and efficiency of the whole team. Great job!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Steve and his group were very easy to work with.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Photo submission from Michael H.

Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!

Thank you, Mike Hutson

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars

Easiest and quickest closing I've ever had.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

The easiest most painless experience of buying a home. Everyone was so great in this process. Highly recommend!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

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5 out of 5 Stars

Everyone was extremely helpful and professional. They answered all questions I had in a timely manner and helped me find an amazing first house!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

This is the 2nd time we bought a house and went through Veterans United. We had a few hiccups but overall experience was great! We have recommended Veterans United to many of our friends and family members many times even since the last time we used them! Veterans tend to miss out on a lot of opportunities and assistance...so we spread the word! Thank you VU team!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

There is NO WAY I'd recommend anyone else. Veterans United has given me back peaceful sleep, peace of mind and all that is positive. #1 in my book

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Rob, Taylor, Amy and Heather were all the best to work with. From Taylor and the credit team helping us on that front to Rob and Amy helping on the loan front and Heather helping with any insurance needs and questions. They were all there every step of the way to help with all concerns questions, guidance and just there to help through the home loan process. Great people and great learning experience all around. Thank you for all you all did to get us to owning our home.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

headshot image of Juliana Francisco

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

The whole team made my experience super smooth and pretty fast paced. If there were any hold ups it was on my end!

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars

The process was so smooth and Sheldon was great.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

2 out of 5 Stars

Truly disliked the back and forth and lack of clarity in what was needed
That left a bad taste in our mouths and will be what I remember about veterans united

Response from Veterans United

Hi Bryan,
I’m sorry the process felt unclear and left you with a negative impression of us. The back-and-forth you described sounds frustrating, and I understand how that could overshadow the rest of your experience. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.

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