Veterans United made the home buying process extremely simple. Any questions I had were answered right away.
This was our second time using Veterans United. The process is so easy from beginning to end! Everyone insures you have all your ducks in a row to make the experience so much less stressful.
If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.
Nichole and her team were very professional and worked hard to expedite our closing. Communication throughout the process was timely. Definitely would recommend to all of our friends and family.
Kendall was so great to work with. He was so helpful throughout the process and answered all my questions promptly. He was always very professional and I felt confident with using Veterans United again for my home loan because of Kendall.
Thank you Kendall for all your help!!! We are so happy with our new home.
Jeff and Sara were awesome to work with they are genuinely concerned about making purchasing a home for veterans as smoothly as possible. I will recommend them to all.
simple to go through, I’ve been through the mortgage process before and think this was very easy. I liked that when forms were needed, I got a message online and submitted when I had time.
I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.
Vet United team was great. They had tons of knowledge on buying a home and were super helpful. .
Zach Kieffer and his team were outstanding and easy to work with.
We are very pleased with veterans united. They worked hard and tirelessly to help us. They made the whole process easier to understand and we couldn’t have done it without them.
Outstanding! Best in the business hands down.
Alec and his team were excellent and made me feel confident and secure throughout the whole financial process!!! I felt a friendship with them from the beginning. I would highly recommend them to everyone!
Brett and the entire Veterans United Team were AWESOME!!
Very professional, Kept me informed every step of the way.
I’m very grateful for the team at Veterans United for supporting me during the whole process, even after I encountered setbacks and obstacles
Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.
Response from Veterans United
Hi Peter,
I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.
Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Daniel Lowes was fantastic! I would ask him a question after-hours and he would go back in the office to get me the answer. What a great guy to work with! Easy to work with from start to finish. Thank you so much!!
Everyone I encountered from
Start to finish has been above and beyond fullback style, running through obstacles for my personal touchdown!!!! Douglas Lippmann and team is the clear choice if you truly want an incredible positive result and outcome! They worry for you, so you can concentrate on everything else that comes along with this process of home buying. Couldn’t recommend anyone more highly!!
The United Veterans team were great over aii. Explained everything well. I will recommend them anyway.
