Thank you for all your help.
Fantastic job..the very best to everyone.keep up the good work...
Great services and smooth transaction on using VA loans
During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.
All I can say is they are good people to work with. They took stressful situation and made it as pleasant as possible. I called them first and never regretted it. I can't say enough good things about Veterans United and Steve's whole team.
Randy and Erin were very communicative throughout the process and this was a great experience!
The team was great and stayed on top of everything . I never give a 10 because that would say there's no room for improvement and we can always get better .
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Shawnee Holsten and her team (Amber Job) where are joy to work with. They were respectful, courteous, very responsive and thoughtful! Not to mention that we could feel that they were very experienced with the whole process. We enjoyed working with them very much. We also enjoyed how easy it was to engage with the online platforms.
Kara really made this whole experience seem so much more like a personal shopping trip than a mortgage commitment. Super easy to follow check list, excellent communication, and so much positivity and encouragement!!
As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!
The best!!! I appreciate all the help!!
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Corey’s wife must be the only person who hates Veterans United… because he ALWAYS answers the phone. Huge thank you to Corey for helping us get into our dream home.
Working with Chelsea was truly one of the most reassuring parts of my home buying journey. From the very beginning, she showed so much patience, kindness, and care in helping me understand every step of the loan process.There were moments I felt overwhelmed and unsure, but Chelsea always made time to explain things clearly and calmly, and she never made me feel like I was alone in it. She truly cared about my experience, not just the paperwork.I am so grateful for her support, dedication, and the way she went above and beyond to make sure everything came together. I will always appreciate her for helping make this milestone possible, and I would highly recommend her to anyone going through the home loan process.
Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!
Underwriting was a complete pain. Will have to fight them about
My tax exempt status on property taxes. Their legal department thinks they determine my status..... not the state of Arizona. Just like I had to educate them on hauled water laws.
Response from Veterans United
Hi Bryan,
I’m really sorry to hear how frustrating this part of the process was for you. Underwriting can already feel overwhelming, and having to repeatedly explain details like your property tax status and hauled water situation only adds to that stress.
I understand how discouraging it must have been to feel like you had to advocate so strongly for information that’s specific to your state. Situations like these can sometimes require additional clarification, but that should come with clear communication and a sense that you’re being heard and supported throughout the process. It sounds like we missed that mark here.
If you’re open to it, please reach out so I can help. You can contact my team at 1-800-212-5200 or ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we typically respond the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
My experience was quick and painless. Tyler and his team made the process easy and practically foolproof.
