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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,115 reviews
759 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,115 unfiltered reviews

Starting on Page 43 of 15,304. Return to Page 1

5 out of 5 Stars

Veterans United kept us on track with everything and made buying our home so easy!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Kris was exceptional! He answers his phone, which seems to be a rarity these days. He was professional, knew his stuff and was a pleasure to work with.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

I’ve worked with J.B. Twice now and it has always been a smooth transition! Outstanding work

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

The veteran's united team we worked with was amazing!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

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5 out of 5 Stars

Buying my very first home, I was a bit worried of hidden costs, a tedious process and fine print. However, Zach and his team were absolutely amazing. The entire process from start to finish was smooth, stress-free and easy going. Honestly, didn't even feel like I was buying something as big as a home... Zach made it feel like just another day. With constant communication, an easy to use website that outlined everything that was needed from me, and a group text message that connected Zach's entire team with me (my favorite part) made getting quick responses, no matter what question I had or what time I asked, easy. The text messages were truly the best since I tend to over think and worry, so having such a transparent group answer everything on the spot eliminated all my concerns. Everything I was told by Zach in the beginning, the information, costs and what to expect was exactly what I got at the end when I signed everything.Would absolutely recommend Veterans United to any of my friends looking to buy their first home.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

Awesome staff. They are on top of everything.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

Wes and his team are the best?
There was no gratin everything went smoothly.
Very empathetic profession!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars

The professionalism was outstanding. The staff was extremely patient in helping me to understand the lending/loan language. There was always a way to reach a member, whether via email or phone. Since everything worked on a time line the team was very adamant in keeping me on track. My experience was more than amazing!
Loretta Snow

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

The entire team was grest.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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Experience first-hand why 365,607 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Mason was phenomenal...Mason tried helping me buy a home years ago and I had some opportunity on my end to clear up...He help point in the right direction, gave me some advice and I told him as soon as I got my end corrected he would be the first person I called. Years later I called him and got right back on it and was great ....I appreciate his honesty and always making sure I was good . I thank Mason and the Team for helping me and my wife purchase the home we love...

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

I love Lisa and the whole team. This company has the absolute best customer service.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4.5 out of 5 Stars

100% honesty? I've always been against loans and credit but with the economy today, there's no getting around either when you want to buy/invest in a home. Veterans United made getting a loan easy and they helped me every step of the way and beyond. Nate Alexander has been with me since the beginning and still reaches out every so often to check in and see if I need anything. He's very responsive to my texts and emails. I couldn't ask for more. Thanks again, Nate!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

As a first time homebuyer the process of searching for a home and using my VA loan was very daunting. Even with friends and family offering advice it felt as though my spouse and I were alone in our efforts. The second Veterans United got involved everything changed, everyone from our agent to the branch manager was extremely helpful and friendly.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

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