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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,449 reviews
899 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,449 unfiltered reviews

Starting on Page 43 of 15,515. Return to Page 1

3.5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

4.5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

If you are ever in need of buying or selling a home Tommy and his team are the way to go. My journey started in April of 2025 with selling my home in Florida and relocating back home to North Carolina. Tommy stuck with me through the good and bad for over a year and checked in on a regular basis to make sure how I was doing, if there was anything he could do to make the process easier always putting my journey first. Once I found a home I contacted him and his response was "Lets go". From the beginning of the process to closing on May 28th of this year when I say I had ZERO STRESS, I MEAN ZERO STRESS. The way I was walked through every step was the most seamless process I have ever seen. He and his whole team's communication from keeping me updated on my to do lists, to answering any question I had the same day and ensuring that the entire process did not have stress or worry on my part speaks volumes about his heart and how he really does care about you. Check out his profile and you will see what I am talking about. You are not just another client, you feel like you are truly part of the United Veterans family. Thank you so much for everything!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Photo submission from Robert M.

Overall this was an exceptional experience! Thank you to the entire team!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars

VU was on top of things and made the process of tracking and signing documents very easy.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

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5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Mr. Wuest is great. He was very helpful and understanding about everything. And watched our back till the end.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Veterans United provided exceptional service throughout our home-buying process. After another lender dropped the ball and demonstrated a lack of familiarity with our particular needs, we found ourselves at risk of losing the home we were trying to purchase.Fortunately, Nick and his team stepped in and immediately took ownership of the situation. Their professionalism, expertise, responsiveness, and sense of urgency were remarkable. What seemed nearly impossible was accomplished in a matter of days, and they successfully guided us across the finish line.The level of customer service we received was nothing short of outstanding. Nick and his team not only saved the transaction but also restored our confidence during an incredibly stressful time. We are deeply grateful for their hard work, dedication, and commitment to serving veterans and their families. We would wholeheartedly recommend Veterans United to anyone seeking a knowledgeable, dependable, and results-driven mortgage team

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Doug was extremely helpful, his entire team was always reachable with you every step of the way. Doug was knowledgeable, friendly, and right to the point. This is the second time I have used him, I would highly recommend him and his team to anyone.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Photo submission from Frank R.
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Tommy, Shannon, and the entire team were amazing for the entire journey. I knew very little about buying a home but they helped me understand every step along the way. I absolutely loved working with them and will absolutely recommend them to any veteran!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Great organization, very helpful and will work with you and for you

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

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Experience first-hand why 371,026 homeowners give us a perfect score!

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5 out of 5 Stars

Since the beginning, Ryan was in contact and guiding us to the whole process. They are a great team and very good at working with people! Thanks Ryan and Team for making this transaction as smooth as possible.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4.5 out of 5 Stars

It would be a 10 if not for the high fees.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Jodi and team were great even my old Loan officer Suzie chipped in when she didn’t need too.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Photo submission from Gerald B.

Veterans United helped my wife and I be first time homeowners and this picture is from our closing day.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

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