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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,769 reviews
787 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,769 unfiltered reviews

Starting on Page 43 of 15,526. Return to Page 1

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

3.5 out of 5 Stars

Too many points of contact and seemingly “random” people jumping in during the middle of the closing period. Confusing who is what and what is who. Over half a dozen different ways I had to prove employment even though you asked for my tax returns which showed I was employed. Multiple pay stubs, multiple written explanations. It all seemed very redundant and or there was a communication break down somewhere. Overall not a bad experience but there were frustrating points here and there.

headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars

Knowledgeable and always reachable
Always answered any questions in a timely manner

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Photo submission from Robert M.

Overall this was an exceptional experience! Thank you to the entire team!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

The people working for this place are just wonderful, I’d give an 11/10 if I could. Going above and beyond is an understatement

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

This process with Veterans United was so amazingly simple. Craig and Curtis helped and took care of everything along the way. Any questions i had or doubts were answered and taken care of immediately! The team I had behind me was incredible! I truly appreciate everyone involved in my process of purchasing a home! I can’t thank them enough for their amazing support and willingness to assist in whatever they could!

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

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5 out of 5 Stars

Easy process.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Frank R.
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Fantastic crew

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

Ready to see for yourself?

Experience first-hand why 371,300 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Aaron and his team were absolutely fantastic. In the future, when I purchase my next home, I will be going through Veterans United. The process was smooth, quick, and transparent. I understood all aspects of the process and was kept informed at all times.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars

Overall the process with Veterans United was good, I feel it would be beneficial to have better communication from the Loan team via phone calls vs text messages. I would go through Veterans United again for sure.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from Gerald B.

Veterans United helped my wife and I be first time homeowners and this picture is from our closing day.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

Logan and his team were outstanding

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

VU and Chris Hill have got me thru buying four homes throughout my military changes of station. They know me and my family and always come in clutch when I need them the most. They make a stressful life change as stress free as possible.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

The process was a bit overwhelming to me but Jeremy was very responsive to any questions I had. Even before I found a house he was giving me suggestions to ensure my process would be smooth. Being able to utilize the App for immediate uploading of documents and photos was great. There was alot of follow up with his entire loan team so I was never at any point feel like I did not know what was going on. Jeremy was extremely patient with my questions. i had an overall great experience with Veteran’s United as a whole. I now have my forever home!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Andrew and his team were able to expedite our closing to accommodate both the seller and our family. They made themselves available at all hours to accommodate our crazy schedules! We felt secure through the entire process/

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

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