Excellent customer service!!! Great personality!!!Make the process easy for you.
Rebekah was amazing. She is so knowledgable and thorough. I really apreciated that she took the time to explain everything in detail, offered us different options and kept me up to date on the process of our loan. She made us feel confident in choosing the right loan for us by providing all the help and expertise we needed. I would highly recommend working with her if you get the chance. She is truly incredible.
I will use veterans United for any home purchase moving forward. Andrew kept me up-to-date throughout the entire home buying process and responded to every question I had within minutes. I would highly recommend for any Veteran looking to buy a home.
This is the second home I have purchased. I was nervous going into this because I thought it would be a stressful process like the first time with a different lender. Nope. Nissi and her team killed it. Everything went so smoothly every step of the way. The most stressful thing was waiting on a letter in the mail from the previous state I lived in and they were super patient about waiting for that to get here. Uploading documents on the app was easy and I loved that Dennis could just text me to communicate. I was always able to easily get ahold of someone and get my questions answered. I will recommend Veterans United to other veterans. I felt like I had a team behind me working to get this done. 10 out of 10.
Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!
Great experience. Highly recommended!
Tyler and team were great to work with! I’ve purchased 8 homes and this was by far the easiest process I’ve e we gone through. Highly recommend!
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Chris Solomon was very helpful and patient with me. He made the process almost painless. Seriously, I would work with him again.
My team was amazing. Thanks to all involved!
I really enjoyed the setup of the website. We were able to get information and send documents with ease. We knew exactly what step we were on and what to expect. The loan team was always there with a quick answer for any and all questions we had.
Very good at responding and correspondence
As an almost 9.5yr vet from 2005-2014, I've had 3 deployments and when I found this house for sale, I knew it was a great deal, but my anxiety was just through the roof. Billy and the whole rest of the team as well, are just amazing!!!! They are so helpful and broke everything down, it was actually so much easier than I ever expected!!! These guys ROCK!!!!!!
The process was seamless. Everyone involved handled every aspect of the process excellently. I really appreciate the efforts, I had a great deal of confidence knowing I had such an amazing team leading me through this event I'm unfamiliar with.
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Dave Michaux, Spencer C. And Tayla B. Were great! The process of my closing was super smooth and easy thanks to them!
Quick easy process
Working with Matthew and the VU team for the IRRL has been very easy. His team worked in a timely manner to get it done. We are very appreciative of the work that Matthew has provided for us!
From start to finish they were super easy to work with and very helpful. The entire team made each step easy and clear.
Best experience I could have ever ask for. Above and beyond.
Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.
Great crew so helpful and friendly and supportive
Helpful and patience with me
Seth made the entire VA home loan process straightforward and stress-free. He stayed on top of everything, communicated clearly, and didn’t waste time with unnecessary back-and-forth. Anytime I had questions, he broke things down in a way that actually made sense. You can tell he knows the VA process inside and out and genuinely cares about getting it done right.
