Sold loan within days of closing. I get to play wack a mole with mortgage companies now. Had to jump through hoops to close, had to paid for additional inspections. Not Veteran Friendly, name is misleading as it is a DBA for different company.
Response from Veterans United
Hi Glen,
I’m sorry to hear how frustrating this experience has been for you, especially so soon after closing. I understand how discouraging it must have felt to go through added steps and then have your loan transferred right away. While transfers are a common part of the mortgage industry, you’re still part of the Veterans United family, and your concerns matter to us.
If you’d like to talk more about your experience, my team would welcome the chance to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Mary, Amy, and Chris were very helpful though the whole process. I know they put in so many extra hours and extra sweat with our loan. Mr. Barrett would be proud of your total dedication and professionalism.
Everything was smooth and effortless
Devin's team was amazing to work with. Lauren,Gavin, and Noah were awesome! They all answered all of my questions.
Everyone at veterans united was helpful. Especially Timothy spears
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Experience first-hand why 357,712 homeowners give us a perfect score!
Veterans United has always been really good to me! This is the second time I use them to buy a home and it’s the easiest most stress free process I’ve been through. So thank you very much!
You all have been so great to work with. Kind and all pros
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The team that I worked with for this process of buying my home has been absolutely awesome always checking in with me making sure I had everything done and turned in on time help me through so much and I’m grateful for them.
There was some snags and stuff that I wasn’t sure why or how they happened. But I did get my house and I am happy with my purchase!
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
Very easy and less stressful experience.
This is the second time using Veterans United and both times have been the absolute best. Super easy process and loan officers are just a text or call away for any help needed! Would recommend them to anyone
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Experience first-hand why 357,712 homeowners give us a perfect score!
Could not have gone better - it was a literally perfect process. If/when I need another loan I will come back to Veterans United.
They did a good job of helping me get a house around my area.
Chris and his team did an awesome job. Very professional and customer friendly.
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
