I had an exceptional experience working with Veterans United on my VA loan, and I want to take the time to highlight just how much their expertise and dedication meant to me.From the beginning, my loan was not a straightforward one. It had to be processed without the typical support of agents on either side, which could have easily derailed the process. Veterans United showed incredible patience and professionalism, taking ownership of the details and ensuring the loan kept moving forward.At the same time, I was traveling abroad in support of the Navy. That created unique challenges — from navigating ambiguous buyer requirements to dealing with timelines and communication gaps across different time zones. Despite these complications, Veterans United managed the process seamlessly. Their team understood the VA loan requirements inside and out, anticipating potential issues and addressing them before they ever became a problem.Because I couldn’t physically be present, their expertise gave me the confidence that nothing would fall through the cracks. They knew exactly how to handle the additional layer of complexity that comes with VA loans, and they carried that experience forward to make the process as smooth as possible for me.Another area where Veterans United truly stood out was in their coordination with the title company. Instead of placing that burden on me, they proactively advocated on my behalf and worked directly with the title company to meet their requirements. That took a significant weight off my shoulders and allowed me to stay focused on my obligations abroad without worrying about the details back home.In the end, what could have been a stressful and overwhelming process turned into a smooth, successful experience thanks to Veterans United. Their commitment, professionalism, and true understanding of veterans’ needs set them apart. I would highly recommend Veterans United to any service member or veteran who wants a lending partner that not only understands VA loans but also goes above and beyond to support their clients through every step of the journey.
The Veterans United (VU) staff’s teamwork and dedication made what can often be a stressful process feel smooth and stress-free. I always felt informed, supported, confident, and couldn’t have asked for a better team.
Mary, Amy, and Chris were very helpful though the whole process. I know they put in so many extra hours and extra sweat with our loan. Mr. Barrett would be proud of your total dedication and professionalism.
Amazing every step of the way
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Veterans United, Doug & his team, helped with all questions, they checked-in along the process, kept everything in line, the app was very useful.
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
professionalism, expertise, and dedication made what could have been a complex process remarkably smooth and stress-free.
Veterans united reassured me until we closed on our new house that we would get it. Here I am today raising my family in a bigger house that I can afford and my family and I are extremely happy!
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VU was there every step of the way.
Very helpful and responsive with questions and concerns throughout the entire process
Mike was simply amazing through this entire process!! I am so grateful and will be recommending him and the company to any and all that will listen
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
I never expected this process to be enjoyable on the loan side of things but this actually was! I have already been raving about this company because of its quality of service! 10 stars in my honest opinion!
The team at VU is always amazing!
