Buyer beware: I am utterly devastated by the abysmal experience we endured with their chosen third-rate title company during our recent refinance and home purchase. Their gross incompetence led to a catastrophic failure in handling our funds. They sat on our refinance funds for over six hours, completely botching the wire transfer needed for closing on our new home purchase. As a result, the sellers were left high and dry, without their funds before the close of business on a Friday. We were forced to wait an entire weekend to take occupancy of our new home—a complete and utter disaster.This unforgivable mishandling has left me with nothing but regret for not choosing my own attorney for both transactions. Save yourself the heartache and take control—select your own trusted attorney or title company.
During the process of purchasing my new home I had all kinds of obstacles to over come and the entire Veterans United staff went above and beyond to make sure everything was taken care of and was very prompt with answers to any questions I had. They also set me up with one of the best real estate agents a first time home buyer could ask for. Very thankful for them.
Mary, Amy, and Chris were very helpful though the whole process. I know they put in so many extra hours and extra sweat with our loan. Mr. Barrett would be proud of your total dedication and professionalism.
Very patient and would always be one step ahead. Any questions I had would to no more than a day or even an hour before it was answered! Truly and amazing team!
Our experience with the veteran United team was perfect. Anytime we had questions. They were answered exponentially and the staff was always polite. We did not have a single bad experience.
Rating 10 says it all🤗😊
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A lot of people were telling me that they can't believe how fast I closed....and I can't either
So easy and fast , very helpful and informative personal.
Everything went really well and having all documentation in the app for easy review was great. The team was attentive and informative but not overly aggressive.
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
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Good service and quick!
The entire team and process was amazing. I couldn't answer my phone a lot of the time due to work. However, the team used email and texts to communicate with me throughout the entire process. As a first time home buyer I was shocked at how smooth everything went and how much help we received.
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
