My closing was on the 13th of November. They paid off the old loan at Rocket Mortgage on time, on the 3 day following closing. I received the "Cash to Close" (to borrower, at closing), on the 5 day after closing. 6 other debts that are supposed to be paid have not yet been paid by closing. At the 12th calendar day, I guess it takes a while to get those wires out.
The process was very fast paced and there were a few too many people getting in contact. It would have been nice to just have one or two points of contact.
I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
Great Service
Lucas Hassemer did an outstanding job.
Overall every part of the teams was so helpful I had a great process of getting a house
By the far the most professional and easy lender to work with
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Great option for veterans. Very helpful and knowledgeable, especially for a first time homebuyer like myself
Relax a little on home refinancing. I shouldn’t have to get a well water test or pest test if I’m already living in the home. I understand these tests for a new home but not when I’m already living in it. If it had issues, I would know.
Would definitely buy a home or refinance with Veterans United again! They're an amazing team!
Everything was seamless! Couldn’t have done it without the help of Brice and the rest of the team. Very grateful.
Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.
Absolutely the best mortgage experience we’ve had!As an Army Family, we were worried about jumping into the home-buying process after years of PCS moves and renting. From the first call, Veterans United made everything feel easy and manageable.If you’re a veteran, active duty, or eligible spouse, save yourself the hassle and reach out to Veterans United. They truly live up to their name and treat you like family.Our loan officer, Bryce Cullins, was incredibly knowledgeable, patient, and genuinely cared about getting us the best deal possible. He explained everything to us and was consistently available to us for any questions.Our loan coordinator, Kate Keating, was just as amazing as Bryce! She helped me stay on top of the process and checked in frequently to ensure a smooth process!Overall, my family and I are very thankful for the services provided by Veterans United.Thank you from the bottom of our hearts for helping us plant our family plant roots.
Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.
The service was incredible. I'm very please. I will 100% use Veterans United for a 3rd time if the occasion should arise.
Veterans United made the home loan process super easy! This has always been a daunting thing for me and as a first time home buyer I didn’t know what to expect but I was so surprised by how simple and fast it was!
