Jamie and her team did a great job. They were able to pre-approve me for much more than my original lender and were great with their communication throughout the process. Much mahalos to Jamie and her team!
Thank you VU! I gave up $10k in closing costs from the buyers preferred lender, the VU team was that good! Zero regrets!
Had an awesome team and wouldn't have had it any other way. Way less stressful than anticipated and kept me informed the whole way. Thanks again Andy and Brandon!
This was an outstanding experience with the entire team. Very professional, attentive and exceptional service.
I'd just like to thank Daniel and Lauren, our dream team, because they went above and beyond for us to make sure we got into our dream home. Any question I had no matter how crazy it may have been they were always there to answer them. Thank you Daniel Heggarty and Lauren Pusateri from the bottom of my heart for putting me and my family into our home.
Communication was decent but closer to closing communication was terrible
Response from Veterans United
Hi Jacob,
Thanks for sharing your feedback. I’m really sorry to hear that the communication dropped off as you got closer to closing. Buying a home is a big deal, and staying in the loop every step of the way should always be part of the experience.
My team would love to dig into what happened here and see how we can do better in the future. When you have a chance, can you reach out to us directly? You can reach the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime, and we’ll get back to you as soon as we can.
Never hit a snag, never wasn't informed, this is the way to get a mortgage.
Great team to worked with . They helped close my house quickly
This was a challenging process for my husband and I. This was a new experience for the both of us, and we had a great team to work with. Thank you!
All and all I would do it again…
My family and I are forever thankful that we lucked up and got Andy as our loan officer! He was by far the best representative of a company I've had the pleasure to work with and this was a blessing since we are first time buyers. Thank you for what you do Andy and Veterans United!
Veteran United helps even before anyone starts the first step of obtaining and buying your home. Once the process begins it’s just a matter of time before you get your home.
Dealing with your Company was a very pleasure experience
