Everybody we worked with at VU was amazing and I felt like they went above and beyond during our loan process.
Excellent rates and customer service!
The added benefit of VU is well with the added cost. Thank you.
Our loan officer worked hard to help us out, the underwriters and everyone involved with our home purchase were great as well!! Myself and my family greatly appreciate everyone's hard work getting us into our new home. Thank you all very much!!!
Found the whole process to be professional and all team members were helpful with any questions I had where I expected stress in process never materialized I would enthusiastically revoked united veterans to fellow veterans
The number of "concierge" contacts and interactions was somewhat confusing as to whom to really interact with. Most calls to the "concierge" staff went to voice mail with delayed responses. One concierge was suddenly unavailable and another concierge sent an email to us but never interacted with us via phone and all calls back to them went to voice mail with no response back. Maybe just one single 'concierge' contact would be sufficient and give them a cell phone to answer.
The entire team was amazing! Prompt and always willing to help and answer questions! Best experience I’ve had with a mortgage company, hands down!
My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.
Great communication from all parts of the team! Huge help for explaining everything in detail for all the silly questions I had. They were able to check and approve all my paperwork very quickly!
had a great experience with Veterans United Home Loans. As a veteran, it meant a lot to work with a team that truly understands our needs. The process was smooth, and the communication was excellent from start to finish. Everyone I worked with was professional, knowledgeable, and genuinely helpful. I highly recommend Veterans United to any fellow service members looking to buy a home.
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They were easy to use and ready to go any day I needed to get something done.
Vets United is great.
Brian Bradley was our Champion leader but we also want to say a Special thank you to Zach Brown & Jeremy Salas! What an Awesome Team! I pray God continues to use you guys to make another Veteran's family's dream come true! God Bless You All. Beauford & Wanda Franks
