I came into this process uneducated and intimidated. I am walking away with keys in my hand and cash in my pocket to a home I love. VU doesn't only offer incredible customer support, but has the best rates I could find and some of the best brains on their side. Couldn't imagine going with any of the other 5 lenders I was prequalified with.
Buying my first house was exciting and scary at the same time. Rob was there every step of the way helping me get through the process of buying and processing all the papers and inspections. Thanks!
I was a little worried after I first applied to Veterans United because I honestly hadn't done any research elsewhere. I had gotten a pre-approval a few years back and remembered that being a positive experience, so I jumped head first into Veterans United this time. After the fact I read a few really bad reviews and starting getting a little nervous that maybe I should have checked out other veteran lenders.
Fortunately, my loan officer was absolutely outstanding and walked me through the entire process. Every concern I had was quickly answered and all fears were addressed with the answers I needed. Not to say it was all sugar coated or only what we wanted to hear, the answers were accurate, fast and helped lead us down the right path. Start to finish, from the time we decided we might want to buy a house until the point we owned our dream home was just about 40 days. Of course that's a two sided coin, we worked just as fast getting paperwork back and answering their questions as they did for us.
I will say as you go through the process, Veterans United will prepare you for a worst case scenario on closing costs, so we were prepared for that and the final number was actually much lower. Our loan officer walked us through those costs in great detail, explained everything and prepared us for absolutely everything we could expect. Please have that conversation upfront before you make an offer on a home just so there aren't any surprises.
Obviously, everyone has different experiences, but based on ours we would recommend Veterans United to any veteran and their family looking for their first home purchase. Thank you so much to the entire team that put us in our dream home!
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I have purchase two homes prior to the one I found and bought through the quick and honest hard work of Veterans United Home Loans. The two other were also VA guaranteed but lenders were not as helpful as the team I had at Veterans United. What a way to start a new life adventure..
They made the whole process easy and stress free. If I had a problem or question they were right there to answer them
Veterans United made this process so easy for my family. We got all of our documents in to them and they did the rest. Our closing went extremely fast, and I couldn't be happier with the service we received. Thank you so much!
I was a first time buyer, not even to sure if I was going to be able to make that dream come true. I made that ONE call, and now I have my home 3 months later. What impeccable service!!! Eric Hermann and his team were outstanding! From the day I first called to the last day of closing this team was there for us every step of the way. The communication this team has is phenomenal! I was never left in the dark I always new where we stood what was coming up next. I just can't express the great service I was given!!!!!!
The People went Above & Beyond Their jobs just to make sure everything (ie. paperwork) was done to Their Best expextations which was perfect. I would & am recommending this place to ALL Veterans & Families. Thank You for a job well done. GOD Bless to Y'all.
Highly recommend, made me feel like a friend and not a customer!
This was, by far, the best experience with using my VA loan that I've ever had. I've already passed his information on to several Vets looking to buy a home of their own. Using Veterans United was the most perfect choice for me and the smartest. They have direct access to the VA and it saved me so many steps and so much stress in getting my qualification letter and finding out if certain subdivisions, condos or neighborhoods were already VA approved or not. My LO and his team were friendly and very knowledgeable and such a joy to work with! If you're a Vet and you don't use Veterans United, you're making a big mistake!
We are so glad and thankful we choose Veterans's United. Everyone we worked with was helpful and we did not have any major issues during the whole process. Would strongly recommend them to family and friends.