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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,358

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,358 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United help put my financial house in order. I was able to take care of existing loans that were putting a financial strain on me as well as get rid of those nagging liens. I would recommend Veterns United to anyone looking for not only being able to come out from under financial strain, but the folks there are customer service friendly. Especially Natalie Kelly. Thank you Veterans United for your Service. I salute you!!Joseph Dowell
Combat Medic Desert Strom

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

The team that was assigned to me, exceeded my expectations!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
Nicholas-N

Cody and Jennifer were absolutely wonderful to work with. They were there to help at every corner and every problem we had they quickly fixed them.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Really appreciate the help couldnt ask for a better team to set me up with this amazing home for me and the family ❤️

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

Overall the process was smooth and truly well structured. Veterans United was very detailed about what they wanted and their application they used was extremely helpful with knocking out tasks as needed. The home buying team were simply amazing. The realty company was one of the best I could have hoped for and I cannot ever speak more highly as I definitely would have been lost without KNE Realty’s team insight and assurance. The only negative thing I had was with the appraiser as they were not communicative, short, and came off rude when inquiries were made. Though my family appreciates a thorough job they may have conducted, they both times delayed their reveal of findings until the very last moment delaying closing. If I could give them a negative review I would. Other than that the process here was amazing, the people were exceptional, and they should all be considered for recognition.

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend

We were thrilled with the process working with Veterans United. The daunting paperwork side of a mortgage was made easy with the online portal, as well as everyone on their team being so willing to answer questions and walk us through the process step by step. We cannot say enough great things about our experience with them!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

My journey to homeownership in Hawaii was transformed from a daunting challenge into a remarkably smooth experience, thanks to an extraordinary team: Jessica Hoyt at Engel & V

headshot image of

Loan Officer:

NMLS# 2097628

5 out of 5 Stars
Would Recommend

Thank you for helping the Richardson Family's dream come true!

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
Nathan M

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend

The whole team made my 1st home buying experience an joy. The team answered all my questions and made sure I understood 100%
about the process and was there for every step of the way..

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend

Exceptional service all the way through each step of the process fast, honest and efficient.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend

He was always there quickly to answer any questions we had. As well as explaining in detail things we didnt understand as first time homebuyers. Our realtor had complemented our lender team as well saying how thorough and fats things got done. We have friends planning on moving soon and needing a loan we have already recommended using Jamie and Eric. They were beyond amazing! Veterans United made our first time homebuying a breeze. Couldnt have asked for better help as well as such an amazing team. God is so so good!!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Something that I thought was never going to happen, owning a home, Veterans United made it possible. I'm so grateful!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

I am very satisfied with all of the assistance I received from the team. It was at times, frustrating and difficult to understand exactly what was going on in the process; however, in the end there was no confusion about all the terms and conditions. All is well that ends well!

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
Larry M

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

This was the second time I have used Veterans United and again so easy to buy a house because of you all!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Amazing team! Helped anytime I needed it

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

I will recommend to anyone I know to go with Veterans United!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

More Reviews

See all 424,358 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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