Process was simple and complicated to my satisfaction.
When I first started the process several weeks ago my credit score was low. But as soon as they pulled it showing that it was 6:27 I had just paid off all four of my credit cards. A couple of days later it reflected on my Credit karma and Credit sesame online FICO scores. Now I realize those aren't the same FICO scores veterans United uses but if they jumped up 75 points on those online scores I assume it must have come up some on the FICO scores veterans United uses but it's better united refused to give me a better interest rate and refused to look at and updated credit score which would mean a better interest rate. I imagine it's common but a lot of different companies contacted me during this process and said they can give me a better deal, also I was monitoring bankrate.com weekly and saw that the mortgage rate was trending down every week and it was as much as a point if I remember correctly. I just think they could have been a little bit more flexible and helping me out because I am a 100% disabled veteran on a fixed income and that $50 to $100 savings would help me out a great deal.
My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
Josh was outstanding and appreciated everything he accomplished!
Daren and his team were very helpful and guided me through this entire process with ease. Helped me get my credit up to where it needed to be so I could purchase my first home.
The whole home buying experience was efficiently carried out thanks to Veterans United and its employees! Communication was excellent throughout the process and Daren regularly called with updates. I was impressed with how quickly the Veterans United team would respond to document submission from myself or the real estate company. Daren and Melissa cover all their bases and make sure nothing is missed! Thank you to everyone that assisted with getting me the keys to my new house!
Everything was fantastic but if there was one complaint it would jave to be that the final approval was done way to close to the closing date
I loved the constant text communication and updates. My team (Katie, Annie, Missy) is THE most helpful and absolute best.
I’m highly recommending VU throughout my command.
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
Second time using Veterans United was smooth as ever. Tommy, Carrie and the rest of the team did a fantastic job. Extremely helpful and prompt in communication.
I've had an excellent experience with this institution. Ms. Jaimie Geiger and Mr. Carl Thomas have been very professional, which resulted in the loan approval so my family and I have a new home today. Thank you for everything.
Ready to see for yourself?
Experience first-hand why 350,494 homeowners give us a perfect score!
Emmy and the rest of the Team made this experience very smooth from beginning until closing.
They were very kind and professional.
I had nothing short of a fantastic experience with Veterans United! The entire team was there every step of the way to answer any questions I had or to listen to my concerns. I would highly recommend using Veterans United to any of my friends and fam.
I found everyone very helpful and informative.
Outstanding. We purchased without using real-estate agents and had no issues.
