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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,447 reviews
600 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,447 unfiltered reviews

Starting on Page 442 of 15,015. Return to Page 1

5 out of 5 Stars

Everyone on the team were knowledgeable and efficient. I was always treated with care and received quick responses to questions. Thank you

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

Tim and his team at veterans united were extremely professional and always responded to any questions and concerns I had for them during our home loan process.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from William F.

Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

4.5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

They were very quick and fast, as well as efficient. Levi, Matt, and Kimberly were wonderful to work with! I would get frequent updates on where I’m at with the loan and what is needed to proceed. They really made the process so smooth and less stressful. Will definitely be buying another house with them when I need it.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Service was exceptional, every question was answered quickly.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

All went well

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Photo submission from Anthony A.

Process was incredibly simple, Ryan and Lauren walked me through evert step and supported me the entire time. I cant believe how effecient and streamlined this loan process was. I am also grateful to the first team that helped me get my credit straight prior to the loan. Amazing, I thank the entire Team at VU.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Justin Menard my loan officer was above excellence. He was always available, on top of things, knowledgeable and very supportive. He treated me not only as a customer but as a friend and a brother. Absolute great experience with him. Other aspects outside of him such as realtor dropping the ball on issues was another story and that relationship which I discussed with Justin feel very short of being satisfactory. VETERANS UNITED AND JUSTIN were 110 percent to include all members of Justin's team. Thank you Justin and veterans united.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

Ready to see for yourself?

Experience first-hand why 358,112 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Veterans United helped me buy my first house. I went into this knowing I knew very little about home buying, and the team assisted my spouse and me the whole way through the transaction. We were able to leverage a cashback offer that other banks were offering for 1.75% on the home price as a way to either pay closing costs or to buy down our interest rate. We got lucky and our sellers agreed to pay the closing costs, so we got a great interest rate. If you are thinking about buying a home but you're not sure how to do it, I would recommend reaching out to someone at Veterans United. They will help you out! The only person on our team who was ever short with us was our Loan Coordinator. If there's a way to ask her to be a little kinder and more responsive, then the whole team would be PHENOMENAL!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

3 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars

Jodi Coons was very patient and understanding, that is to all of our questions no matter how many or what time we contacted her to answer them. She was very sympathetic even when we had to make some financial changes. Also, Richard was very helpful and friendly to us, even when we couldn't reach Jodi. All in all, Veterans United team is truly one of the best patriotic teams we've encountered. God Bless you all. Thanks again for your support.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

The loan process through Veterans United was the easiest one we have ever experienced in home buying! Zach Roberts led us through the entire way. Everything was easily submitted online and the ‘to do’ list kept the process moving seamlessly and promptly.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

The whole team from VeteransUnited were incredible. From Jessica who got us started to Shawn who finished us out. Not forgetting Dennis, Michel, and everyone else I can't remember at the moment, who were also phenomenal. Everything we wanted explained was broken down into easily understandable terms and ideas that we could actually get ahold of. They were ALL quick, professional, and extremely knowledgeable in their fields.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

They made this process dummy proof

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

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