The paperwork was exceptionally simple. The VU agents were very knowledgeable, friendly, & easy to work with. The agent that was my primary contact, Justin Wandel, was an excellent sales rep who explained details in a very easy to understand way.
The loan officer, Stephanie was excellent. She texted me and was as sent emails and phone calls. I would recommend her to my friends if they are looking for a new home.
Great experience from start to finish. Always ready to answer any questions.
Terry and Bridget were always available when I had a question or needed an answer. Terry was instrumental in working with my realtor that was comfortable and knew much about the VA loan process. Without his help and determination, I might not have been able to get this loan and save a significant amount of dollars. Bridget always kept me up to date during the process regardless of how much I pestered her. Outstanding team to work with!
Blake is the best!
The Veterans United team was very professional and courteous at the same time. They were very knowledgeable and helped me through some very difficult issues with ease. I would definitely recommend them to family and friends. John Kiely and Deb Kelly and Mark were awesome and made me feel like family.
I'm difficult and stubborn and have tons of questions and the whole team was patient and polite the entire time. 1st time home buyer and they guide you thru it. From Cole, Trenton, and our amazing realtor Reid, I have zero complaints.
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The team made this long-distance home buying experiences seem seamless like it was an instate transaction.
Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.
Phenomenal
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I already tell everyone to call Jake and share his info. Even if they're not looking, I say, "When you into buying, you Will Not find anyone better. Jake and his team helped me with every single step and made the experience seamless and enjoyable. Thanks Jake and all 😊!
The entire team was fast, experienced, and moved efficiently to get my loan issued.
Paula Roberts was incredible! She was helpful, responsive, and very understanding. Anytime I had a question or needed guidance; she was ready and willing to help me through it.
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
Absolutely. The whole team was amazing. They got everything done in record time.
Daniel was Awesome. He was always available and took the time to address our needs.
