My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Veterans United made the VA home loan process efficient and straightforward from start to finish. Every part of the process was handled with transparency and care. Communication was clear, timelines were met, and the overall customer service was excellent. As a Veteran and first time home buyer, I appreciated the professionalism and attention to detail that made the process stress-free. I highly recommend them for any service member or Veteran purchasing a home.
He put my mind at ease, told me to keep his number and call him about anything I was concerned about. Even called and sang Happy Birthday to me. I consider him a good friend. He knows his job and does it well. I’m talking about Paul
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This is a top notch group and they are professionals at the very best
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Great company that truly cares about America's Veterans...
Easy and stress free process all around
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Experience first-hand why 362,647 homeowners give us a perfect score!
I like the way they pamper you though the process!
Getting a loan through the VA was a smooth process
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
David and his team were on top of everything, super helpful!
