It was very pleasant working with Jamie and Carl on this very extensive process that is when you try to purchase a home. They made it super easy in many ways even when it was time to close on the loan and secure the purchase.
Working with Veterans United was absolutely fantastic. They were extremely responsive, knowledgeable, easy to work with, and provided everything I needed. I would recommend them to anyone.
Ben, Lauren, and Justin were phenomenal. Their attention to detail and outright professionalism were beyond expectations. They made the whole process simple to follow and personal.
Just inundated with fees.
Ask for Matt, he is awesome.
We were very pleased with every aspect of our experience with Veterans United. Their online process for requesting and producing documents necessary for the loan application was smooth and efficient. Frequent phone updates from VU kept us informed from the start. We closed within 30 days with no glitches. We definitely recommend Veterans United!
My VU Team has been nothing short of OUTSTANDING!
`The team at Veterans United made buying a house simple and very low stress.
Overall the team was great. My only complaint is a lack of clear communication from Paige. Specifically, what are the buyers responsibilities, what the buyers agent is responsible to submit, and her apparent inability to read an email chain for items that were already submitted or information that was already provided. When I say it's cash held in reserve, I mean it's cash held in reserve and not assets being sold. When the pest inspection and invoice gets submitted, perhaps track that info. To be hones, practicing good closed loop communication would have solved virtually all the problems I had with her. Don't send emails in the blind and just assume...there's a lot of money and effort riding on that email so a follow up text or quick call when you don't hear back isn't a big ask.Unrelated to Paige specifically, but 24 hours is the bare minimum of time to make a large wire transfer. I was able to get that in with about an hour to spare because well, I have a job that doesn't let me sit on hold for an hour to make that happen and frankly, that's taking away from time my clients are paying for. That's not ok. 72 hours is probably more reasonable.
Every step of the way I felt taken care of. It was a very stressful experience, and Dan and his team did a great job of guiding me through the process. I appreciated the visual "to-do" list so I knew exactly what information I needed to provide.
Veterans United’s platform was extremely user-friendly and helped streamline the buying process, making everything much more manageable.
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My entire loan team has been nothing short of phenomenal. Process was easy on that end.
Working with Veterans United far exceeded my expectations! At no time did I feel like I wasn't being fully supported in this process. I was always kept fully informed every step of the way. Thanks to the team for making my home buying experience pleasant.
The process was just too drawn out, took much longer than I expected.
Things went great. Our questions were answered in a timely manner.My only suggestion would be that everyone that's working with a portion of the loan should show up on the "My Team" page. We had several people call that weren't, so it made us initially question if they were actually legitimate or if they were people who had somehow gained access to our information.
