I would fully recommend Veterans United they listen to my needs and take pride in their business of refinancing homes, they introduced me to their team of specialist that take care of each step in the refinance process from start to finish, and most of all give you the best rates available for all veterans like me, NO BULL! just hard work and excellent service, just take notes on competition that is out there and you will find a new home here. Veterans United is Number 1 Due to Horace and his Team.
They are great company. The problem is all the paperwork required by the VA.
Process was time consuming, exaggerated, drawn out. Veterans United delayed our purchase by procrastinating. We were scheduled 3 closing dates that were cancelled to resend paperwork that was already sent twice before.
Response from Veterans United
Jacob, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support.
Veterans United totally worked for veteran and only the veteran!! This VA loan was so easy because of the great people I worked with and I'm now moving into the home of my dreams!! The only improvement I could see with Veterans United services is if they could do the actual move for me...Lol
No matter the Branch or Unit you served in you are treated like the ONLY Customer in their work portfolio. Using a conventional lender would be a big mistake! This is from someone who has traveled that OTHER route and regretted it, not once but twice! And you thought Nuclear Sailors were smarter than the average swabbie?
I’ll definitely recommend this service to friends and family! Thank you so much
The process was great and easy and are very happy! Thank you!
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If you are looking for amazing people to work with, a smooth process, and a wonderful experience, you need to work with Veterans United!
Couldn’t be happier with the process, for the original mortgage or the refinance. Absolutely nothing to complain about, wonderful to work with Veterans United. Love my house, love my new lower rate, love my expert Haley!
Thank you Veterans United for making our purchase in San Diego possible while we were overseas. More power to your company and hope you could help more veterans in buying their dream homes.
Veterans United worked with me from beginning to end. They told me what I needed to get my credit score right. They were spot on. They stepped me through the process of getting my loan and made it easy. Even my realtor said that it was as easy as a cash deal. I cannot say enough about the professionalism and knowledge of my loan team.
Nothing more to say than thanks! I work with veterans on a daily basis and if any one of them is looking into buying a new home I will certainly bounce them in the direction of Veterans United!
