We can’t emphasize enough how great this company is. We didn’t think owning a home now could be possible for us, and they understood our concerns and our dreams! We will recommend them to others!
Veterans United made a very stressful process easy and stress free. They understood that I was not an expert home buyer, and walked me through every step. They were attentive, patient, and professional. Highly recommend!
Just want to give a shout out to Sarah O'Brein and Kathleen Wyble for their assistance/guidance; they were GREAT!
This is a great benefit for Veterans. No better company to work with than Veterans United.
I have worked with Veterans United 3 times now, and each experience was exceptional. They are responsive and helpful at every stage. I highly recommend working with them for any home financing need.
I can’t even put into words how great Jaimie, Eva and the rest of the VU team where during our loan process. The helped me every step of the way and we’re never too busy to respond back to my many questions ASAP. It was truly a pleasure working with them!
This was the easiest experience for something that seems so scary! Veterans United, the loan agent, coordinator, and agent were all amazing!
Towards the end of our loan process before closing things got a little unorganized and it seemed like the different departments were not communicating. It was a bit frustrating but we were still able to close on time.
Thank you so much!
Thank you and your team for helping me on my journey of becoming a first time homeowner and for making the entire process simple to understand as well as quick and efficient. I was always treated with respect and I am very glad I chose to work with this company and team. I look forward to working with them in the future as well.
Excellent customer service.
I had a professional and great experience I would recommend any veterans needing home financing to call Veterans United Home Loans
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Not applicable since it was a refinance.
Veterans United is one the most professional, organized, thoughtful, and responsive organization I've ever dealt with. They made the entire process seamless, and my Loan Officer Matt is a real pro. He maintained contact with us through what turned out to be a wonderful homebuying experience. The entire team at VU is top notch. I highly recommend Veterans United.
Make sure you carefully read your documents before you sign. Terms may have changed since you spoke to your loan officer. Beware of bait and switch.
Response from Veterans United
Hi Timothy, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected changes occur. Our commitment to serving you is ongoing and we would like to know more about ways to improve communication. It is our goal to always be better, so please do not hesitate to contact us if you wish to discuss things further.
