Very grateful to work with a knowledgeable informative team! Very happy with their service they provide to me.
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
It was a pleasure working with Veterans United, the loan team were very transparent and informative. Whenever I got something to sign and i do not understand I would always reached out with questions and they were willing to walk me through. I appreciate you all and will work with you guys again for sure. I will most definitely recommend Veterans United. Thank you for having patience with me!
It was an absolute pleasure to work with this team of professionals. They guided us every step of the way. Looking forward to working with them again in the future.
This team is definitely a team that strives to ensure the clients are being heard and everything is executed in a timely matter. I highly suggest any military personnel to talk with anyone from Veterans United to get their dream home stress free !
Veteran friendly, process is a breeze and super easy through Veterans United. Veterans United is truly dedicated to veterans and are definitely here for our best interest and protect us from any potential "screwjob" organizations out there.
This has been an exciting adventure that started more than 7 years ago. My wife and I started looking on the web for homes and neighborhoods that we might like to live in after we retired. Once we found the area that we liked, we contacted Veterans United Home Loans. We were luck from the start. Once we completed a Veterans United Home Loan Application Matt Istwan and his team responded. They made the dream come true. We not only gained knowledge on home buying techniques but new friends as well. As you well know good and reliable friends are hard to come by. Thanks again to Matt and his awesome team.
I must shout out Bridget! Bridget was so responsive, always professional, and very helpful. I appreciated her help so much. My VU team was great and I couldn’t have asked for a better experience. Thank you!
My loan team provided excellent service, and I greatly appreciated their attention to detail throughout the process. However, the experience with the reconsideration of value following a low appraisal was disappointing. The process took longer than anticipated, and despite providing thoroughly vetted information and research from real estate professionals, the outcome lacked a clear explanation. This was particularly frustrating given the appraiser's apparent lack of thoroughness, including not walking the property or utilizing appropriate comparable sales in the area.
Thanks to the whole team! You made a daunting process easy! Also want to thank you for the very thoughtful gift after closing! You all seemed to know exactly what I enjoy! Thanks again!
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
Kevin was great! He was extremely helpful and kind being that we’re first home buyers.
This was the first time I had the opportunity to buy a house, my friend recommended Veterans United to me and I contacted them in March of 2024. It may seem like it is a long time between contact and closing, however it is not. My wife and I had a few credit issues to take care of and were given a time frame of even qualifying for a house until February 2025. In October I reached out to Veterans United Senior Credit Consultant Michelle Mueller, to let her know where we were on our home buying journey. She let me know that we were almost there in mid-October and ran another check for us on November 1, 2024; to our surprise we were approved to start home shopping. We found a house rather quickly and had everything moving towards close in very short order. In NY it is not uncommon for a closing to take 90 days or more due to all the professionals that must be involved. We closed on January 17, 2025, and moved in the next day. It was not only Veterans United, but our Lord Jesus that opened doors we could not open, and closed doors that needed closed.
My hold team reall did a great job. Really loved how the team would answer my question and help me with anything I need.
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Even my realtor was saying how smoothly this sale went. She said she would work with a VA loan recipient any time.
I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.
My veterans united team was awesome. Kris and Kathy were consistently in communication with me through every process along the way. They were always quick to respond with clear answers to my questions. This is my tenth home purchase and this was by far the best mortgage team I have ever worked with.
We needed an IRRRL and the process was fast, easy, and helpful.
