Some stuff at the end is a little iffy, but all in all good service.
Extremely satisfied. Glad to be a vet! They was wonderful!
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
The team was very responsive, knowledgeable, friendly, and helpful
The entire team was very helpful through the entire process.
Derek and Amy were great couldn’t ask for a better team
Thank you to Veteran United Home Loans. Overall, we had a positive experience. The staff was great, especially, Tara F. and Jake M. We were always treated with respect and with professionalism. We truly appreciate your services.
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From beginning to end, Veterans United made the process so easy. Very friendly but professional too. I can't say enough good about all of Evan Oswald, Richard Litzinger and Heather Coburn. They made it a breeze to purchase a home!!!
The best financing experience of my life. The teams work was impressive and of awardable stature. If there is something I can do to get this team recognized by their supervisors I will. If a detail explanation of my experience will help I can provide one.
Outstanding team that supported me from start to finish!
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
This whole process was super straight forward and easy!
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Jeremy is amazing loan office ,always ready to assist any questions and help .
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
This is my second time using Veterans United to purchase a home. They will always be my go-to home loan lenders.
Except for the under qualified appraiser everything went great. Was kept up to date and helped with issues all the way through the process. Always had access to someone for questions and help.
