I would highly recommend Tim, Tyler and Nick for anyone looking to purchase a home. They were extremely helpful throughout the process and most importantly were able to work around my schedule. Appreciate all the help they provided and even sent my Springer Spaniel Draco a custom " Welcome Home " box of toys and treats. A+ all around!
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Drew and his team did an amazing job on helping me and my wife through the whole process that was buying a home! These guys knocked out of the park and won the whole ball game! They stayed consistent with communication and with reliability every step of the way!
I want to express my sincere appreciation for Ryan Sherman, who assisted me and my wife throughout our loan process with United Veterans. Ryan was outstanding from start to finish—patient, knowledgeable, and consistently available whenever we needed him.There were multiple times when we called him on his days off, even while he was with his kids at their basketball games, and he still took the time to answer our questions, call us back, and go over numbers with us. We reached out to him repeatedly about different loan options and how we could secure our home, and he never made us feel like a burden.Ryan and his team were exceptional. They guided us step-by-step through the entire process of purchasing our new home—our dream home—and made everything feel manageable and clear.Ryan is extremely knowledgeable about VA loan rules and regulations, and thanks to him, we were able to fully use my VA benefits. I highly recommend Ryan to anyone looking to purchase a home, whether through VA, FHA, or any other loan program.Thank you, Ryan, for everything you did for me and my wife. We truly appreciate you.
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I cannot say enough positive things about my experience with Veterans United. From start to finish, the process was relatively painless and incredibly well organized. The entire team , Jay Christman, Grace Walther, and Alex McBeth truly work alongside the veteran to ensure a smooth and successful transaction.Communication was outstanding throughout the process. Every question I had was answered quickly and clearly, and I always felt informed about the next steps. Their responsiveness and proactive updates made what can often be a stressful experience feel manageable and straightforward.Most importantly, I felt supported. Veterans United understands the unique needs of veterans and demonstrates genuine care in helping them achieve homeownership. I would confidently recommend them to any veteran looking to purchase a home.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Fast reliable and informative in all steps. Love working with you guys.
Made the process very easy by being very thorough and App was easy to use. Excellent customer service. Communication was timely and thorough.
Our loan team was outstanding from start to finish. They were responsive, knowledgeable, and always took the time to explain every detail, making the process feel easy and stress-free. Communication was clear and consistent, and they truly had our best interests in mind. Their support and efficiency made a huge difference, and we couldn’t have asked for a better team to work with. Highly recommend them to anyone going through the home loan process.
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The team that worked with me (Mr. Colin and Mr. Michael) were awesome. They ensured that they kept me informed and made sure that I understood the process.
Michael and Amber were very helpful during my process of buying my home!
I thank you for a good job, and a speedy turnaround for the VA loan.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Veteran’s United work with me and helped me get to a good spot to buy my first house. So thankful
