This website does not have the RAM capacity to express how grateful I am for the help of Dorian Henderson, and the Veterans United staff! This home buying experience was a roller coaster of emotions but Veterans United aided ultimate happiness!
Tommy and his team are the best. It’s literally a pleasure every time I get a call from him. Thanks for helping us lower our rate in the easiest way!
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
From my loan officer Ryley to my loan coordinator Tara, and my home buying concierge Delaney, everyone and everything they did was immaculate and professional. They did everything they could to make my home buying experience perfect, and I am greatly appreciative for each and every one of them. The process was smooth; they consistently sent me updates and gave amazing advice on everything. They really took good care of me, and I couldn't have asked for a better team!
Trip at Veterans United was excellent to work with throughout our home loan process. He was extremely knowledgeable, professional, and always took the time to explain everything clearly so we felt comfortable with each step. Buying a home can be stressful, but Trip made the process smooth and straightforward. He was very responsible and always followed through on everything he promised.I also want to thank Samantha for her help and support during the process. She was very helpful and responsive whenever we needed assistance.If there is one small area that could improve, it would be response times to emails at certain moments during the process. That said, everything that was promised was delivered, and the team handled our loan very professionally.Overall, we had a great experience and truly appreciate Trip’s knowledge, professionalism, and dedication. I would definitely recommend Veterans United to other homebuyers.
Amazing help with every step. Best team to work with.
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I heard about Veterans United from another Veteran. And he was right. They helped us with everything we asked.
Katy worked very diligently to get our loan approved.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
As a first time buyer, I wish more was explained. Like when the estimated loan contract was consistently changing, no one let me know why.
Drennan and his associates were great to work with and without hesitation I would recommend Veterans United! Thank you!!Jay & Christine Seese
Great service and communication. Jennifer and Dana are wonderful
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I would definitely recommend, he guide me every step of the way and explain the buying process and make it look very easy while I’m overseas.
From the loan officer to the realtor their the best
Excellent job from start to finish!
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Hannah Rohrbough walked me through this step by step and did a great job. I would highly recommend her as anyone's Senior Loan Officer to acquire their dream home.
Quick responses from Ryan & his team are the most appreciated!
