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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,198

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The team made the process quick and easy for me. They were also able to answer all of my questions while keeping me informed.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I’ve had several loans during my life. The experience I had dealing with VAU, was unbelievable. Their professionalism and friendliness, of the way they handled my loan request, was so accurate and precise I had no issues with the whole process. They were consistently staying in contact with me with updates regarding my loan request.I want to personally thank Kari, Alec, and specially Kollin for the “EXTRA “ help they provided above and beyond their normal duties. Thank you ALL again. Clint Ealey

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
Photo submission from Alex B.

We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Veterans United was outstanding they went above and beyond all our needs. We stayed on schedule and the process was extremely easy.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

4.5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Nathaniel and Kelly were totally amazing to work with very helpful and also responded so quickly

headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars
Would Recommend

We have had a great experience with Veterans United. Always available to answer all our questions, Made our home buying a very pleasant experience. We are now moving into our new home.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
Photo submission from Mark J.

Had a great experience overall with Jeffrey and Shan. They were very attentive to my concerns. Jeffrey bent over backwards to make sure I could get the home I wanted.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Thank you so much for your patience and dedication during this process. I am very thank for the experience, and I know in my heart that you make the dream of home ownership possible for many veterans.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Jeff, Mirza, and Bianca have been an amazing help throughout my journey in purchasing a home. If I were to do it again? It would definitely be with them! They’ve made the process very simple, very easy to follow and they’ve answered everything I asked! Mahalo Nui Loa to the team for making this happen for me and my Ohana!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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4.5 out of 5 Stars
Would Recommend

The team was great at communicating and working with my very crazy night shift schedule. There was always someone available to answer my questions.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Fastest and easiest way to get a home and the team was so helpful. John,Katy and otherss not mentioned on my team did outstsnding and made clear on the to do's list.. All in all 5 out of 5 stars. Thank you for letting me reach the american dream.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Photo submission from Amanda T.

Kris and Brandi were there through the whole process always ready to answer questions and assist when needed.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

I REALLY APPRECIATE(ed) Veterans United and SPECIFICALLY my Loan Officer (Drew Tillman) for listening and understanding what it was that I was looking for with my 1st Home Purchase, and for guiding me along throughout the ENTIRETY of the process. (Taylor & Joedi did well with communicating as well).I do believe financially speaking that I got the BEST DEAL possible for my situation, and I would recommend them to anyone, and I plan to in the future :). To any Veteran (Marine Corps Vet myself), know what you want or have as good an idea as possible, and I believe Veterans United can help you too!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Would Recommend

Veterans United was wonderful they people were wonderful and they kept me informed on everything by sending me taxes and pictures and just speaking on the phone I really did love dealing with the folks that I dealt with especially Madison and the rest of the company at veterans United. They got me a little interest rate and my refinancing and locked it in before it went back up I think it was wonderful the way that they handled this and I would use them and you give them a turn on the way.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Aaron was great. We ran into to many issues and he kept me calm and worked through it.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend

Very helpful, Austin and Kayla were very informative answered any questions I had and were very kind. I couldn’t imagine being with anyone else through this stress full process. So thankful someone told me about yall.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

More Reviews

See all 472,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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