I want to say thank you so much to my team! They’ve went above and beyond for me and my family and helped us tremendously! Evan, I am so appreciative that he was working in my corner. He went into depths of explaining everything to me and was very patient. I Highly recommend Evan M. Thank you veterans united. You have made my first time home buying experience quick, accurate, and easy. Saved me hundreds of dollars.
I already have recommended VU as well as my personal team.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Derek worked very hard for us getting refinanced!
Jaimie Geiger has now helped us through two mortgages with VU. She is amazing and always so helpful.
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They did a great job and the team kept us updated on every step of the process. We are very happy with the team and our new home.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Overall. It went the best I have ever seen. Everything and everyone were directly on point, all the time. I was never left standing, wondering, or without the information I needed, they needed, or anyone else on the buying team. My Agent was always on top of everything and got me a real good deal too. I am very efficient, and this team set the bar as I could handle.
My experience with everyone at Veterans United was phenomenal. They made what is usually a stressful home-buying process as smooth and painless as possible. I’ve already recommended them to several friends. Special thanks to Neil, Mallory, and Matt, along with the rest of the team, who were nothing short of fantastic.
Jon McCarty and Kyle Black were exceptional. Made the mortgage process easy. Highly recommended!
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Clayton has been an all star during the process of buying our homes. 10/10
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Amanda Barcus and her team did a great job.
