They did an amazing job. They answered all of my questions right away, they helped every step of the way. They make the home buying process a lot easier and go out of their way to help you.
Senior loan officer "Brant Batson" was absolutely exceptional with his service's to me, taking endless amounts of time explaining the process and loan procedures, and, never felt uncomfortable asking him additional questions. Outstanding service as well as a great person to work with, couldn't ask for more...
Helpful, knowledgeable and insightful throughout every step of the home buying process. Made the entire transaction smooth and simple. I absolutely would recommend and I will continue to use this service in the future
I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.
Fantastic experience. This is my 4th home purchase and by far the best loan approval process.
After uploading my disability papers, I was told I would get tax exemptions. Not only is that not the case, now I can’t even afford mortgage. This has ruined my life
Response from Veterans United
Hi Adam,
I’m really sorry this situation has been so overwhelming. I can understand how upsetting it is when expectations around costs and taxes don’t line up the way you anticipated.
Tax exemptions can make a meaningful difference, but they do require approval through the local taxing authority and aren’t always applied right away. We aim to clearly explain that process and timing, including the steps needed to have the exemption put in place, and I’m sorry if that wasn’t as clear as it should have been.
I’m glad to hear you’re already connected with our Client Advocate team, and I hope they’re able to provide clarity and support as you work through this.
Sincerely,
Claire S., Client Relations Manager
Jackson and his team gave us an excellent experience buying our first home. We always felt informed and safe while they took care of everything to begin our future.
I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!
Incredible experience start to finish! These folks know what they are doing. Fine tuned process!!
Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.
Madison Yant is the quintessential loan officer!!!
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Jake and his team made the buying house process so easy. They helped work through from day one until we closed. I highly recommend Jake and his team for purchasing a house.
Matt, Nikki and Rachel are the best
The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.
Communication was clear and concise. Quick responses to questions either via phone or email. Very professional and the process was smooth because of knowledge and care/attention given throughout process.
Jen did an outstanding job helping me to get a home. I’m so grateful. Thank you Jen H.
From start to finish Paul, Michelle, Nicky and Alison....they're the greatest team I've dealt with...I've had a team before but we never made it through the first step...this team was with me till the end. Thanks alot to these guys im now a proud home owner.
This was an easy process.
