I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.
I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.
VU has been very responsive and helpful and I will continue working with them
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Awesome concierge service from a false start to a new beginning; Veterans United was there by our side. Highly recommended.
Exceptional
I was told I would receive T-Shirts, never came. What they say is what should be done.
Can't wait to get out of the looan with this company. Payments go to another payee? Wish I would have use the VA home program. Period
Courtney Jones and Jennifer Hoffman went above expectations. They were professional and were quick to react and respond when changes came about. They made the process easy and smooth, we really appreciated them being there every step of the way.
THANKYOU for your services. I very much appreciate it
People hold me how long the process would take ,,,, I kept up with the to-do list and closed loan much sooner than friends and family thought possible
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Professional, personal, responsive and helpful. A full team of people to assist with all phases, including move in needs. Thank you.
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Zach and my entire team at Veterans United kept in constant contact every step of the way. I couldn’t have asked for an easier buying experience.
Great, Veterans United stuck with me through a 5 year property search!
They took their time to help with the documents you have to signed. They insured that your needs were meet
Mike and Natalie were great to work with. Communication was great and they made the home buying process easy and smooth.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
The entire process was well communicated and easy. They got us a great interest rate in this market and we highly recommend other veterans give them a chance!
Veterans United made the home buying process as easy as possible. They have clear easy "to do" lists and documents and stay in touch with you throughout the process guiding you through it.
They helped me qualify for a home i was happy with and could afford and Jeff and his staff were very friendly, helpful, and knowledgeable.
Jamie and his team are awesome. This is my second time buying through them and I couldn’t be happier.
