As this was my first home buying experience, I don't think I could have asked for a better loan officer. Alex was great. He was quick to answer all my questions and helped explain things in a different way to help me understand the process. I had a panic moment and Alex was able to talk me down. I had applied with Veterans United many years ago but my credit history was horrible. But when they called to tell me they couldn't do it they also told me what I needed to do to get there and I was able to build on my credit AND myself to get to this point. I appreciate everything Alex and his wonderful team has done for me and making sure I was ready and prepared. Thank you for helping me provide a better future for my family.
Tyler and his team were amazing
I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.
They are knowledgeable of the in and outs of there jobs they are very professional employees
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we were very new at process, but never felt disrespected and always felt very helped
Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.
My loan team did an awesome job! They were responsive, attentive throughout the whole process.
Great team that I have. I challenged them with an idea and they made it come true. Looking forward to more opportunities.
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Jamie and Chad made the process surprisingly easy,and stress free. I highly recommend Veterans United,especially if you are a veteran, they understand your needs !
I wish I could make my payments to veterans united I don’t like being sent to a third party to pay my mortgage
The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.
THIS IS MY 2ND TIME USING VU. IF I HAVE A CHOICE, I WILL USE NO OTHER COMPANY. MICHAEL SCHNEIDER WENT OUT OF HIS WAY TO BE AVAILABLE AND RESPONSIVE!
Working with Jeremy Henry was one of the best decisions we made during our home buying process. We had a lot of questions, and Jeremy never made us feel like any of them were too basic. He took the time to walk us through every option, explained the tradeoffs clearly, and made sure we understood exactly what we were getting into before moving forward.What really set Jeremy apart was his responsiveness. Buying a home is stressful, and timelines move fast. Jeremy was always reachable by phone, text, or email, and he never left us wondering where things stood. Every time a document was needed or a deadline was approaching, he was ahead of it.Beyond the logistics, Jeremy genuinely advocated for us. He shopped our rate aggressively, came back with options we hadn't considered, and was transparent about what each one meant for our long-term costs. He never pushed us toward something that served his commission over our best interest. That kind of integrity made a real difference in our confidence throughout the process.We closed on time, with no surprises, and at a rate we were thrilled with. I would recommend Jeremy to friends and family without hesitation!If you are looking for a loan officer who combines expertise, honesty, and genuine care for his clients, Jeremy Henry is the person you want in your corner.
