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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,492 reviews
705 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,492 unfiltered reviews

Starting on Page 454 of 15,617. Return to Page 1

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

The whole staff at Veterans United made our journey a seamless and painless experience. I would highly recommend them to anyone. Thank You Veterans United!!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

We were so happy with our experience. Everything went to smoothly and we could not have asked for a better team to work with. Would highly recommend!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Nick was super helpful and walked us through everything perfectly !

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

4.5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

This company is an excellent place to help veterans. ( I'm a Vet wife). I was helped, and everyone there, was very helpful!!, friendly, there were several people that helped me. They were fast, patient, and correct about all information. This company is a God send!!! Thank you all!!!!! I moved from Maryland to Georiga, Never brought a home before!!!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars

Heather Damer is a rock star! She is timely with her information, she communicates well, and she is easy to talk to. Heather goes above and beyond for her customers. I have the upmost respect for her. She is a top notch lady!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

Truly Awesome very kind and very understanding.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

Veterans United assigned me an A-team, which consisted of Drew, Courtney, Carter, and Stephanie! Drew got the ball rolling from our initial 1hr+ conversation to everytime I needed to discuss what was happening or just some reassurance, he was there! He really set the bar high as he prepared me for what was to follow. As a team, they worked together effectively ensuring that my home buying process was the the most pleasant experience...simply the best team of experts in their field!!!

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

3.5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

Ready to see for yourself?

Experience first-hand why 373,634 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Love working with Kendall

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Fabulous team. Supportive, informed, generous with their time, respectful of me.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Our experiences working with Debbie Beasock have been outstanding. She has watched after us and helped guide us through the process. She is an asset to your organization.Thank you
Tom and Penny Dolan

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

4 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Photo submission from Kevin C.

Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

4.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

0.5 out of 5 Stars

You should never refer this real estate agent Kyah to me!!!

Response from Veterans United

Hi John,

I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.

I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.

If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

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