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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,784

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 429,784 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The VU team knocked it out of the park.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

3.5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Overall, great experience with Veterans United. Very transparent and helpful throughout the process of buying my first home!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Was very skeptical and "scared" about the home buying process. VU Team put me at ease and answered any questions I had.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Eric H

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Would Recommend

This is my fourth home buying experience in 50 years, and by far the smoothest! I had a pleasant experience with every team member. Communication and responsiveness are crucial in a home-buying experience, and I sincerely appreciated being treated as a valued customer.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

I had the pleasure of working with Jeremy Henry and his mortgage team at Veterans United, and I cannot speak highly enough about the exceptional service they provided throughout the home-buying process. From the very beginning, the entire team was incredibly pleasant to work with. They were responsive, always getting back to me promptly and thoroughly answering any questions I had, making the entire process feel seamless and stress-free.Jeremy Henry, in particular, stands out as a true professional. With his extensive experience and expertise, he has made every home purchase we've made a smooth and successful experience. His knowledge and dedication are the reasons why I continue to choose Veterans United, and I’ve consistently referred friends and family to work with him. He genuinely cares about his clients and ensures they are well-informed and supported every step of the way. Also Jacinda was super helpful and wonderful to work with.Thanks to Jeremy and his team, my family is now in a home we absolutely love, and I couldn't be more satisfied with the experience. If you're looking for a knowledgeable, reliable, and dedicated mortgage team, I highly recommend working with Jeremy Henry at Veterans United. You won’t regret it! Thanks Team!!!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

10 out of 10 would recommend this to Veterans this time kept me informed and provided many options I did not know anything before this but am now well informed thank you!!!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

The whole team was great from start to finish. I never had a "team" while buying a house before. This experience was fantastic! Took some of the decisions off of me.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Thank you guys soooo much a god send🙏🏿

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Jamie R

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Thank you for a positive home buying experience.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Just like our fine military these guys were sharp and precise. They made the process so smooth and I’m so grateful for that.I salute Veterans United for carrying out the mission!!!

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

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4.5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

In a world where customer service is not taken seriously anymore, working with VU is a breath of fresh air. Keep up the amazing work. I'll be referring everyone I can to VU.
Thank you

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
Michael G

We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Being a first time home buyer felt extremely daunting, but Veterans United could not have made the process easier. From beginning to end, we never felt overwhelmed thanks to their communication about each step and what to expect. They were always available to answer any questions we had - either by text or phone. The process was quick and smooth and we are now in our dream home thanks to Veterans United!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Being a 1st time buyer and fairly uncertain on ANY part of the process. These guys really kept me at ease and took the time to help me understand where I was at throughout the process.
When it comes to my next purchase down the road. I have no doubts nor will I hesitate to go through Veterans United a second time!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

My Wife and I are eternally grateful for everyone who has been assisting in this process. Thank you for everyone’s patience. As a senior NCO in the Army the team’s proficiency and integrity is something to strive for. I greatly appreciate everyone on of you, and will be recommending you to all veterans who would like to purchase a home.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

First time buying a home and Ryan made the process as painless as possible. I will definitely recommend to my friends and family looking for homes

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

More Reviews

See all 429,784 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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