These people make buying a home as a veteran so simple and easy.If I had to do this process again, I would want this team and company to bat for me again.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Jeremy along with Jordan have been great to work with. Their exceptional professionalism and expertise made this an easy transaction.
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Questions were answered promptly. We had a wonderful real estate agent on the purchase end
I want to thank Cory and his crew for making buying a home so easy! I truly appreciate all the help they gave me!!!
I can't say enough good things about Heidi, Bailey and all the staff I have worked with over the past 3 years at Veterans United. They are pleasant, organized, professional and saw my refinance through to the end. I would work with them again in a heartbeat!
Kenny and team handled my loan process with care. I was able to get all of my questions answered. He made sure I had a great understanding of the loan and process before moving on to my next question. No matter what time I called Kenny was able to speak with me or call me back.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Best experience purchasing a home, great team will consider using this company if I purchase a home. Will be telling family and friends about this company.
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The team was great on how they handled my loan and account.
My experience with Veterans United was truly exceptional. From the very beginning, the team demonstrated professionalism, transparency, and a genuine commitment to helping me succeed in purchasing my home. Communication was consistent and clear, and I was never left wondering what the next step would be.What stood out most was how supported and valued I felt throughout the entire process. Buying a home can be overwhelming, but Veterans United made it feel structured, manageable, and even exciting. Every detail was handled with care, and any concerns I had were addressed promptly and thoroughly.I am extremely grateful for the dedication and hard work of everyone involved. I would highly recommend Veterans United to any Veteran looking for a smooth, trustworthy, and outstanding home-buying experience.
Very Helpful, informative patient
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Process was smooth and not stressful. Easy to follow on what documentation was needed how to provide it.
Professional and always communicates through closing.
