Tommy Heller was absolutely fantastic to work with during my refinance this month. From start to finish, everything went smoothly and without any problems. He made the entire process simple, clear, and stress-free.Tommy was always professional, responsive, and willing to answer any questions I had. He kept me informed every step of the way and ensured everything stayed on track. I truly appreciate how seamless he made the experience.If you're looking for a knowledgeable and reliable loan officer, I highly recommend Tommy Heller. Thank you for making this such a positive experience!
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Awesome Handle our account with Care and concern. Max and the team knocked it out the box. Thank you so much for helping Us Succeed.
-Mickey-
The entire team was warm and professional throughout the process. I would highly recommend this company.
Ready to see for yourself?
Experience first-hand why 373,073 homeowners give us a perfect score!
Eric has always given me great personal service Adam made to underwriting easy thanks to both of them
This team is incredible, they moved very fast and asked for all the documentation that was needed to ensure that nothing was pushed back and I was able to close in 21 days!!! Would recommend 10 times out of 10, thank you!
He had the the answers I needed and was able to get the difficult things moved along quickly.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Fast response, always wandered questions and phone calls. Made the deal easy.
The team that worked with us during our loan process was so helpful and understanding. They made the experience for us non-stressful and they were super friendly, especially Brittany and Gretchen. They are honestly the best.
Ready to see for yourself?
Experience first-hand why 373,073 homeowners give us a perfect score!
Whitney was amazing. Super helpful and always available, even when she was out of the office. She was still always available.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Alberto was very helpful and made the process go smoothly.
I have nothing bad to say about VA. They surprised us in a good way on multiple occasions. I am so grateful I reached out them and have no regrets, and nothing but outstanding things to say about them. 10/10 rating doesn't do them justice!
I had a team of great friendly professionals that helped me all the way to close ... It was Awesome. What a great experience. Every veteran need to use this company for their home loan.
We had a tight timeline to close on and Alex and Beth made it happen. Overall we had a very positive experience and would definitely recommend veterans united.
