My service team kept me inform all through the process. Could not have asked for a better team.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Cal and his team were incredible. They walked us through every detail of our loan and made everything extremely easy to understand. They always responded quickly, as well. Could not recommend Cal enough.
The team effort and support are a great help, and the to do list, is a great way to keep track of progress thanks a lot. ..Reyes
Aaron and the entire team at Veterans United were amazing! They were there with me from the very beginning and made the process of buying my first home feel easy and stress free.
Kristal was the best! She was my loan officer at Veterans United while I was buying my house, and she made the entire process so much easier. She was always available to answer my questions, explained every step clearly, and made sure I understood everything along the way. Her professionalism, patience, and dedication really stood out. As a Veteran, it meant a lot to work with someone who truly cares and wants to help. I highly recommend Kristal to any Veteran looking to buy a home. Thank you for making this experience smooth and stress-free!
Helpful every step of the way answered every question I had promptly and made sure I was satisfied with the answers absolutely recommend
Overall, I would say that David, Tommie, and the rest of the support team were thorough, competent, and efficient in guiding my wife and I through the process!
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Aaron was very helpful in making this buying process a success.
The VU team did an awesome job and made the process feel easy and comfortable.
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Everyone associated with Veterans United are awesome, and go the extra mile to make your dreams a reality. And the process is simple and pain free. Thank you, Corey Sublett and everyone at Veterans United Home Loans.
Best experience of buying a house I have ever had. This is my 5th time buying and the team were professional and knowledgeable. They were the best and helped every step of the way
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Working with team was great. Any questions I had were answered easily within 24 hours. We we're able to move up our loan pre-approval amount very quickly which was needed to get our current purchased home. The assistance with the setting up of new home electric, gas, getting into contact with any individual member of the team never was complicated and I never felt unwelcomed to reach out. 10/10 experience
Jordan and his team were outstanding. Super responsive, extremely professional, and still approachable with any questions or concerns. The perfect balance of business and personal.
