Veterans United was very easy to work with and helpful throughout the entire process.
Working with Veterans United made my first homebuying experience smooth and stress-free. Matt was my main point of contact, and Julie supported along the way, and both of them were incredibly helpful, responsive, and patient with all of my questions. As a first-time buyer, I really appreciated how clearly everything was explained and how supported I felt throughout the entire process. Everything went great from start to finish, and I truly love my home. I would absolutely recommend Veterans United to anyone, especially other first-time homebuyers.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Being a first time homebuyer Veterans United really took care of us from step one to closing and even after. I will recommend them to any Vets in the market for a new home.
Even when things got stressful Josh, Jack, and the whole crew were all top notch at diffusing any situation and aiding me in every way possible. I'm glad I chose Veterans United.
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Working with Veterans United Home Loans — especially Rob Weigand and his team — was such a great experience. They made the whole process feel smooth and simple from start to finish.Anytime I had a question, they responded quickly and made sure I understood everything. I always felt supported and informed. I truly appreciate how easy they made it and would absolutely recommend them to anyone looking for a stress-free home loan experience.
Kennedy Kugle out of Oahu was fantastic. He kept very close communication with us, everything was clear and concise, no surprises! Highly recommend him.
Very professional and dedicated team with VU. I will recommend any of my friends to join the VU team for their home loan. I am happy and also my wife. Thanks team!!
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Tim made the process a dream. I would recommend him to anyone 10 times over. Thank you for caring us through the process and treating us like family!
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Overall, great experience everything was quick and easy.
All the folks at Veterans United are helpful and personable. They help in every step of the home buying process. They keep in constant contact with you and they constantly keep you updated with all the information. Devin, Arni, and Joedi were all very helpful and would recommend their team to anyone in the process of buying a home.
Crystaline of Veterans united, was super helpful throughout the whole process.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Jon is always quick to answer my questions. And I appreciate his seasoned and honest perspective. And I do like the online app.
