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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,561

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Everything went smooth, I enjoyed the process & my team made it easy.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Heidi, Desi, and team were very professional yet personal to help me with my VA loan. They made the process easier with their guidance n patience.
Thank you so much!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Team you gals and guys were great it was like I was working there and always knew you but one step ahead of any crisis that might happen now that did not happen with this.. They just were there 24-7 when ever I needed them to just tap into their knowledge then again I didn't need to go there it was done.. thank you team..

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Purchasing a home with your VA Loan is something I will from now on encourage my soldiers to do as it was an extremely easy process with my first home purchase with them. The VA team was extremely helpful and I will forever be grateful for having an amazing team like them.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
Matthew T

Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

I don’t wanna leave out another member of our team Mason was incredibly helpful with any updates and additional questions.
We can’t say enough great things about our experience with Veterans United—especially our team Felicia, Kenny, Mason and Britney. From day one, they made us feel supported, informed, and 100% taken care of throughout the homebuying process.
Thanks to their hard work and dedication, we’re now living in our brand new home—a dream come true! As a veteran, having a team that knows the VA loan process inside and out made all the difference. They made what could’ve been a stressful process feel simple, organized, and exciting.
If you’re a veteran looking to buy a home, go with Veterans United and ask for Kenny, Mason, and Britney—you will not be disappointed. We’re so grateful for everything they did for us!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

I highly recommend the Veterans United Team for their rapid and professional approach to making our Refinance possible.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Five stars isn't enough for the incredible team at Veterans United Home Loans. As a veteran, the journey to homeownership can feel overwhelming, but this team made it feel achievable—and even exciting. Their professionalism, attention to detail, and genuine devotion to serving veterans like myself stood out every step of the way.They didn’t just help me secure a loan—they helped me realize a lifelong dream. They treated me with respect, walked me through the process with clarity and patience, and ensured I felt supported from start to finish. That kind of dedication means the world.To any fellow veterans out there looking to buy a home: do yourself a favor and reach out to Veterans United. They understand us, they fight for us, and they make the American dream of homeownership a reality.Thank you again Jeff, Mirza, Ashley, any and everyone who at some point ever touched my file, Veterans United. I couldn’t have done it without you.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
Charles H

Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Holly and Corina were amazing throughout the whole process. I appreciate their communication and advice throughtout everything. Thank you!

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Would Recommend

Great people, professional, great service. I already recommended them to another vet that’s buying.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

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5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
Eric H

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

4 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Keep up the great work

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

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