My team was awesome
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Extremely professional and knowledgeable.
Joey was fantastic to work with! He worked around our very busy schedules to find times that worked for us, each and every step of the way. He was informative, and found us answers to any questions we had. He made the process smooth, stress free, and convenient! Thanks for such a great experience!
We have worked with VU on a few different occasions, and they make everything easy from start to finish. Though we could get financing from anyone, we chose to come back to Veterans United, and I think that tells you all you need to know.
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Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
As a veteran and now a proud homeowner, I can confidently say that my experience with Veterans United was outstanding. From start to finish, their entire process was smooth, organized, and professional.They kept everything on track, communicated clearly, and made sure I understood every step along the way. Buying a home can feel overwhelming, especially as a first-time buyer, but their team made it feel manageable and stress-free.Their attention to detail, quick responses, and dedication truly made a difference. I always felt supported and never left wondering what was next.I’m grateful for their effort and commitment to helping veterans achieve homeownership. Highly recommend Veterans United to anyone using a VA loan! Jeff is amazing and his team too. GREAT EXPERIENCE FOR FIRST TIME HOMEBUYER.
Working with Kyle and his team was hands down the best home buying experience we could have asked for. From start to finish, their team was professional, responsive, and incredibly knowledgeable about the VA loan process. They made everything feel simple and stress-free, answered every question quickly, and kept us informed at every step.What really stood out was how much they genuinely cared. We never felt like just another file, they took the time to explain our options and made sure we felt confident in every decision. The entire process was smooth, organized, and efficient.If you’re using a VA loan, I can’t recommend Veterans United enough. Truly a top-tier experience.
Everyone was exceptional. I would say I got blessed with a great team but my guess is its an exceptional company! Truly grateful for all!
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Bryan was amazing, patient, and answered all the questions we had asked. He allowed us to ask random questions and provided not only the answer, but more information that was very helpful through the whole process! Amazing team he had with him and his lead of helping us through dates, when to secure the best interest rate, and overall being super on top of everything!
Thank you for the detailed guidance throughout my home‑buying experience. I wanted to express how wonderful every person at Veterans United has been. Your quick responses to my questions and the support you provided at every step helped me move forward with confidence. I truly enjoyed working with all of you, and I’m grateful for everything you’ve done to make this process smooth and encouraging.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Sheldon Turek and Rachel King where the nicest careing people I've ever worked with a special Thanks you'll are the best
