An amazing team all around!
Daniel and his team made this whole process very easy.
It went amazing, britt really was the best and answered every question I had!
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
My experience with VU overall was very positive on every end. Shawn and Selina were helpful and made the process pleasant. The issues that were challenging was on the realtor end, and if it wasn't for Shawn and Selina we don't know how we could have made it to closing day.
Veterans United makes the process easy and worry free.
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Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Honestly working with Veterans United was the best decision I’ve made! I am truly grateful for all their support, patience, and their work ethics that they had put during the whole process! I would definitely recommend!
Hard work dedication, only sume of the high qualities that Julia exemplifies
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Everyone on the team I was working with was extremely helpful. As a first time home owner, I never felt like I was left in the dark and they were especially accommodating to the time difference. I would recommend this to anyone who has served or is currently serving.
My VU team was amazing!
Great job
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Simple and easy process. Adam is very informative and responsive to inquires and our needs. The is the second time we have used Adam and he and his team have done a fantastic job. We highly recommend him.
Had a wonderful experience everyone was great my Team Craig and Jenny knock it outta the park made the whole process quick easy and calming.
Josh is a fantastic loan officer. His kindness toward me was unsurpassed. He is extremely knowledgeable and has made the transaction to my new home. Very easy. I would highly recommend him to deal with any customer anytime. MAP.


