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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,582 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,582 unfiltered reviews

Starting on Page 454 of 15,653. Return to Page 1

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

I can honestly say I appreciate the work that VA Home Loans did for me and my husband and in such a short time I mean, they pretty much performed the miracle. I went into this the middle to the end of May and by the end of June I was in my new home. So very thankful.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Cory is our guy. Like he is on top of everything. If we had or have questions we know we can go to him for honest answers. I will stay with this lender simple because of him.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars

My entire team of professionals went above and beyond to help us get in our new home. I've never had people can so much. I'll be recommending them and often. Truly the most amazing group of professionals and so beyond happy 😊. Bill Muzac is beyond awesome.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

I wish I had two more hands so I can give Tim four thumbs up! He cares and by the time we closed he felt like family. Every step of the way he was there to answer questions and to relax us. From day one he assured us he would do everything in his power to get us our dream house and Tim and his team did just that. Would highly recommend Tim without a doubt.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Wes Dyer and his team were phenomenal. They went beyond the standard to ensure we understood the process and helped us get to closing to finish and purchase our home. We will definitely be back to work with Wes and his team.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

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5 out of 5 Stars

they made the process so easy and smooth

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars

Bric responded quickly to my questions and very helpful in answering my questions and easy to work with. There were lots of forms and requirements to meet but we were able to move up the closing date and they put out a good effort to get it done. I would recommend them as they were right on top of anything that came up.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

My late wife always bought the homes, I just signed when I was told. I had no clue what all was involved. I’m sure I had a lot of questions that could be trying to the team, but they were very professional courteous and helped someone who’s never done this before through the process and made me feel very welcomed and comfortable. If I ever need another home, I will go with Veterans united hands-down anytime..

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars

This is our second house we have bought with Spencer and his team. His excellent customer service, continued professional, and level of knowledge is second to none. It is not worth rate shopping with other companies as I know I will always get the best experience with Spencer. We will continue to use him and his team in the future.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

Justin, Tayla, Kimberly were nothing short amazing through the whole home buying process. Highly recommend the team to anyone in the home buying market! We couldn’t have done it without them.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Alex and his team kept me informed every step of the way. No surprises, and a smooth painless process! Many thanks!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

Ready to see for yourself?

Experience first-hand why 374,566 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

My mortgage broker Andrew was stellar from start to finish and he made my home buying experience extremely easy. His co-worker Abby put my mind at ease and made the whole experience exciting…hats off to Andrew and Abby for a job well done!

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Every member of my team was very delightful to work with. Thanks to all involved.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

☆☆☆☆☆Tim Killaday, 5 star.
Tim was a tremendous help throughout this entire process. Absolutely recommend.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Photo submission from Kevin C.

Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Exceptional work, very impressed

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Haley has been super helpful since the start. Her and her team always had our backs and she stayed diligent throughout the whole process. We even took a break from looking and she didn’t give up on us.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

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