Alex, Beth, Max, and Ryan are the utmost professionals!!! More importantly they are all amazing people!! From the beginning of our journey until the end I can truly say that I dont believe there is a better team of people to have worked with in this entire universe!!! If given the chance to do this all over again a billion times I would pray that I was blessed to share every one of those experiences with the same team! My wife and I cant express our satisfaction or gratitude enough! As the process went on the team began to feel more like family than just a crew helping us secure a home loan. That level of connection can only come from really genuine and true professionals at their craft. I have nothing but kind and wonderful things to say about each and every one of them as well as about Veteran's United as a whole! I'm glad I made the decision to go through Veteran's United and I will forever serve as a living advertisement to any listening ear or home-seeking veteran because they have without a doubt gone above and beyond expectation in helping my wife and I achieve a major milestone together! Thank you all for everything I am forever grateful and proud to have worked with you! I say this to the team from the bottom of my heart, I pray GOD himself showers you all for the rest of your lives with blessings as amazing and fulfilling as the one you helped my wife and I attain!!! Thank you all again sincerely!!
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Absolutely outstanding team helped me throughout the entire purchase even with my crazy work schedule!
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Everything was great
Very helpful. Guided me through miles of paperwork.
The team made it so easy
Jeff has once again helped me with outstanding service and very reliable information. Always quick to respond to inquiries. Best service you could ask for. 10/10
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Process was smooth and everyone was kind and attentive! Easiest home buying experience I've had! Reed and Abigail are wonderful! Thank you!
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VU was wonderful to work with from the first step to closing! Communication was excellent and the portal made everything so easy! The to-do list was great to have! I always knew exactly what my next step was! I would highly recommend VU!
We had an amazing home buying experience especially thanks to our loan officer, Sarah Streeter! She always made the time to help us, answered all of our questions in such a respectable manner, and was always sooo kind. We knew we could depend on her throughout the entirety of our home buying process.
Andy is the best. He is super kind. Very knowledgeable & professional. Andy was also patient with us and answered all of our questions. He made us feel comfortable in calling him with any questions we had or clarification we needed. Andy has superior customer service. He represents VU extremely well!
The loan officers did all the work. They were honest and straight forward.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
The team was phenomenal. There were a lot of issues we ended up going through two houses and a title company from hell and Tim and Suzanne were just amazing!They stayed on top of everything. Their directions were clear and concise. They made everything easy. Their communication was timely if I ever sell this house and go to purchase another one I will 100% be asking for Tim and Suzanne. They are the ultimate dynamic duo!
The team worked very hard to get us approved and closed on time and in a short period of time.
Blake was phenomenal and was very proactive in helping us buy our first home. Great guy and a pleasure to work with him
Danny is the absolute best!!! I’m so grateful for everyone’s help through this process
