From the start, everyone was wonderful. So helpful and friendly and so knowledgeable. Also very patient in every step. So thankful Veterans United was there for us. Thank you for everything.
Cara and Erin were amazing to deal with and get to know. They made us feel like more than just another customer!
The communication and follow-up from Aaron and his team was amazing.
Love the gift box.
We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.
Helped me get the best deal and best percentage possible. Made every crystal clear and answered all my questions no matter what! 10/10 would recommend
The only item I would ask is you improve full disclosure of all fees. The VA funding fee was a surprise I did not know about. It is a simple full disclosure suggestion.
Very smooth process, great customer service, I felt very comfortable with each team member.
Could not ask for a better first time experience and a better loan team. Thank you so much!
Had a great experience overall with Jeffrey and Shan. They were very attentive to my concerns. Jeffrey bent over backwards to make sure I could get the home I wanted.
David and his team were amazing. They communicated very well, and kept me in the loop throughout the entire process. Would highly recommend
This was my second time working with Jerry and his team and they were outstanding both times. Things were smooth and seamless. Whenever I had a question Jerry and his team were there to answer. They told me what I had to do and had no issues. Highly recommend Veterans United and especially Jerry.
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Scott and the team are great. So thankful for them!
Kris and Brandi were there through the whole process always ready to answer questions and assist when needed.
