VU and its personnel was very much accommodating in all areas of what was needed as far as paperwork and the processing
The good thing is i switched to VU and luckily they picked Kyle to become our loan specialist. Long story short the reason why i switched to VU is because we are not getting response from the other lender everytime we have inquiries. Sometimes it will take a week or two before they call us back for just a question. Once you get approved they kinda ignore you but not with Kyle. Kyles team will get back to you within 24 hrs via phone or email. I think their standard is Exceptional Customer Service for their customers. So if you trying to buy home in San Antonio ask for Kyle and i bet you that you will have very transparent and smooth process like we experienced with Veterans United.
This team has been amazing and went above and beyond to make sure the process was smooth. I got constant updates and follow up calls to ensure everything went smoothly and we finished early!
I would highly recommend these guys to anyone! I had been trying for over 10 years to get my 1st home and no one would take the time to guide me down the path to home ownership. From the beginning with Alyssa to the end of signing the final paperwork it has been amazing!
Veterans United clearly describes each process as you are going through it. Provides excellent education to any part of a process you may not be familiar with. From pre-approval to underwriting to closing and describes each step as you go. You have a whole team that helps you along the way. It’s not just the financing, they help with utilities, real estate process, and finally the move.
Thanks for all the help! I’ll definitely be using you guys for my next home as well.
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It's easy to work with VU. I really appreciated the e-sign site where I could access documents any time and any where. I also liked that I could send a text with questions and they always responded. We closed in a month with financial terms that suited us and are now happy home owners.
Thank you, Krystal!
If there are any Veterans or member of the military forces looking to purchase a home, I would highly recommend United Veterans Loan to finance your property. The team a that assisted us in purchasing our home happened with out any problem. Our team ensured that we were very well taken care of in the loan process. Please reach out to Veterans United when purchasing your home for their professionalism and courtesy.
Veterans United is the way to go for all your home buying needs!
Maureen communicated regularly and made sure I knew the next steps in my loan process. She was very confident in her work and always made sure I was comfortable throughout one of the most stressful times in life (purchasing a home). She provided a feeling of security in which I felt was very important. I would recommend her to ANYONE looking to purchase a home!!!
Try it !!! It will be the best decision you ever made for you and your family !!!!❤️
We truly appreciate Jake, Kyle, and Nicole for being such a caring and supportive team. They made this process so easy for us and I would recommend them without hesitation to any veteran seeking to use a VA loan. Thank you!
Dene, who was my loan coordinator, was absolutely amazing. She helped me through everything and even chased after my realtor when he was slacking on his part. When I eventually go through Veterans United again, I will most definitely try to request her specifically.
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Derek was top notch!
Josh’s team is too notch as well. Every question I had was answered in a timely manner. They were very personable as well. Each one of the employees is a valuable assets to your team.
Going with Veterans United was the best decision I made and I have begun telling other service members about my experience and that they should really consider using the company to get the home they deserve.
Overall Thank you Veterans United
