Benjamin, Michael, and William and everyone behind the scenes has been fantastic! We worked with another VA loan company prior to switching and it was one headache after another. When we called Veterans from the first call to the closing everything was so smooth and effortless. Highly Recommend!!!! Thank you for making our forever home such an easy
transaction.
We cannot thank the team enough. For a decision as big as buying your first home, the last thing you need is doubt. Veterans United, particularly Dave's team, ensured that what we wanted, in our hearts, was to buy this first home. It was, and they made our dream happen. Veterans United is lucky to have a team like Dave's team. They clearly worked with a set of values that worked for the good of the client, and to do that for another person, is beyond the normal job description.
Thank you to all involved, because of the hard work of Dave's team, our dream came true.
It was very pleasant working with Jamie and Carl on this very extensive process that is when you try to purchase a home. They made it super easy in many ways even when it was time to close on the loan and secure the purchase.
Working with Veterans United was absolutely fantastic. They were extremely responsive, knowledgeable, easy to work with, and provided everything I needed. I would recommend them to anyone.
Just inundated with fees.
Ask for Matt, he is awesome.
We were very pleased with every aspect of our experience with Veterans United. Their online process for requesting and producing documents necessary for the loan application was smooth and efficient. Frequent phone updates from VU kept us informed from the start. We closed within 30 days with no glitches. We definitely recommend Veterans United!
My VU Team has been nothing short of OUTSTANDING!
`The team at Veterans United made buying a house simple and very low stress.
Thank you, Rick Bridgman for getting us our home of our dreams! Without your help, hard work, and dedication we wouldn't be standing here! Me and my family are forever grateful! We have referred numerous friend and family members about Veterans United! You are a great loan officer and you, and your team made our dream become a reality! Thank you and we will definitely seek you in the future for any and all of our mortgage needs!
Overall the team was great. My only complaint is a lack of clear communication from Paige. Specifically, what are the buyers responsibilities, what the buyers agent is responsible to submit, and her apparent inability to read an email chain for items that were already submitted or information that was already provided. When I say it's cash held in reserve, I mean it's cash held in reserve and not assets being sold. When the pest inspection and invoice gets submitted, perhaps track that info. To be hones, practicing good closed loop communication would have solved virtually all the problems I had with her. Don't send emails in the blind and just assume...there's a lot of money and effort riding on that email so a follow up text or quick call when you don't hear back isn't a big ask.Unrelated to Paige specifically, but 24 hours is the bare minimum of time to make a large wire transfer. I was able to get that in with about an hour to spare because well, I have a job that doesn't let me sit on hold for an hour to make that happen and frankly, that's taking away from time my clients are paying for. That's not ok. 72 hours is probably more reasonable.
Veterans United’s platform was extremely user-friendly and helped streamline the buying process, making everything much more manageable.
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My entire loan team has been nothing short of phenomenal. Process was easy on that end.
Beyond expectations. We're so thankful.
