Billy and Michelle were awesome. It took a lot of extra time for my house to be built. They easily took on every twist and turn.
This was absolutely an incredible experience. This is my very first home purchase and was guided every step of the way. Titus and team were excellent. I'd recommend them anytime!
Britney Georgr is the best agent i have ever worked with
If you're a veteran out there looking to purchase or refinance a home...you need look no further than VETERANS UNITED. We purchased our home through VU and recently refinanced with them and I can tell you the process on both occasions was quick, efficient and provided us with the best financial options within our budget. An awesome team of professionals who fully understand and meet the needs of veterans!!
This was a great experience, one I always looked at as daunting, but it was not. Now, I’m a proud homeowner! Thanks to my team, Amy, Thomas, and Debby!
while i appreciate everything, it only takes one person to ruin the whole thing. id advise finding better people.
Veteran’s United has great people working to put veterans in their home quick and easy , such wonderful people to work with
It took less time than expected
When the other loan specialists on the "team" says that they will call you back shortly with an answer and you wait two to three days and have to call them back to get an answer it's bad and made me think of ditching the loan after the third time. I had to sell my car at the last minute to lower my debt to income ratio, then almost five days later the underwriter decided to ask if I bought another vehicle. This in turn caused the loan not to close on time and the sellers started asking serious questions about the loan process. I feel that I should have gone with a different loan company sometimes.
Response from Veterans United
Hi James, thanks for keeping us in the loop and for sharing your experience. We understand the stress involved when an unexpected complication delays a home closing. While there are aspects of the loan process that can only take place once all conditions have been satisfied; it is important that we take all feedback into account and look for ways to promote excellent customer service. One of our Client Advocate team members is available to learn more so that we may understand your recent feedback. We are here to serve you and hope to hear from you soon to learn what may have been differently to provide a great experience.
