Too many changes during the process and asking for paperwork again and again and waiting till the near end of the process to ask for something that should have been done right of front. Changing people during the process and very little contact... Good Luck
Response from Veterans United
Thank you, David. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. We also realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
The entire knowedgeable staff at Veterans United makes the home loan process comfortable and stress free.
Jessica Edwards needs a huge raise, she gets things done!
This experience was amazing! The ability to get my questions answered via text and have someone call me within minutes of asking made it seamless. I always knew what part of the process I was at. As well as what documentation was needed. Everyone was so great and professional. I highly recommend!
Veterans United made the process simple and easy. If we had questions, they were quick to respond even if it was late at night. They made us feel like our home buying process was just as important to them, as it was to us. I would highly recommend other veterans to use their service.
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Outstanding job!!! A+++ company!
This is our 3rd time working with Veterans United and once again it was a great experience. Kody and his team are professional and responsive. They are a pleasure to work with!
Thank you to Jessica, Steve and The whole veterans united team for helping us accomplish our dream if living in Florida and finding a beautiful home.
Veterans United is the best hands down from the start to the end!
