Austin, matt went beyond the call of Duty
To help me get this house!, oh I cried so
Much I was dehydrated 🤢
May
Jehovah God
Bless you!
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
There were a few glitches along the way but in the end it all worked out and we have a lovely new home to move into.
Nathan Jackson was great I'm not good with a smartphone and he helped me through it when I called him he would call back quickly made me relax when I got frustrated talked me through the whole process I'm very grateful for all he did for me
Response from Veterans United
Hi Steven,
I’m so glad to hear Nathan was able to make the process easier for you. It sounds like he provided the kind of patience and support we always want our borrowers to feel, especially when things get frustrating or overwhelming. Knowing that he helped you feel relaxed and cared for means a lot.
Thanks for sharing your experience and for giving us the chance to be part of your journey. I’ll make sure Nathan sees your kind words.
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The team was amazing and supported me every step of the way.
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
Extremely streamlined process. Didn’t have to worry about anything. I was able to begin the home buying process remotely while I was still in training. The app and website make it easy to track and see the process, what has been done and what is remaining. The checklists help see the big picture. The e-signing helps with task completion no matter where I was (as long as there’s an internet connection).
Jake and the team did a fantastic job handling everything, and they were so flexible and polite.
Veterans United was the absolute best from beginning to end. Everything was handled so professionally. I really had a first class experience.
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Experience first-hand why 357,740 homeowners give us a perfect score!
Amazing team. Very supportive and experienced. Ms. Stewart and Ms. Derrick were always one step ahead and too care of every one of my questions and needs. Definitely would come back to them and recomend. They are without doubt the best!
VU was very quick to help and provide answers to any questions.
The team I worked with was so helpful and knowledgeable. They were able to answer every questions I had as a nervous first time home buyer. They consistently communicated and answered messages promptly.
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
Home buying process was straight forward
Everything went smoothly with Veterans United. The whole team is amazing!
Great team. Really made the whole process easier. I would recommend any veteran go through veterans united.
