It was a reel pleasure working with all of you.
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
Amy, Ben and Gabby answered any question that arose. They responded promptly. Were always polite, respectful, of our lack of jargon and finding information as we had no clue what was needed. They are all excellent to work with.
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This most definitely the single most important decision for my family.
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
The team was absolutely amazing!! If I could give a higher score I would have. Helped me with everything. Even thought I had a million questions. They answered them. Customer service side of this was absolutely amazing. Loan process, was super scared. They made it feel like a breeze and I know it wasn’t. Would absolutely go to the same team again.
Daren and the Team went out if their way to change our lives. We cant thank them enough!
Justin Menard and Gretchen Wood were both amazing to work with! They were on top of every detail, stayed in touch with us, always had the answers we needed, kept us apprised of the progress of our loan, and were always knowledgeable and friendly. We loved the personal contact your company provided though these highly competent professionals! So many companies are pushing customers to their websites; we appreciate the ability to talk to real people and know that they care about us. Can't praise you all highly enough.
I had an excellent experience working with Jeff throughout my mortgage process. From start to finish, he demonstrated exceptional professionalism and customer service.
What impressed me most was his responsiveness and attentiveness. He consistently returned my calls promptly and took the time to address all of my questions and concerns in a timely manner.
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Satey & Dawn were AMAZING!! They bith went above & beyond to make our home buying process easy on us!!! If it could rate higher than a 10, I definitely would!!!
Shelby,Allie, Spencer, and Cole were a great team to work with. I have used a VA loan in the past and this time around was 100% more streamlined and easy to navigate. The communication was outstanding and the process was well put together and made easy to navigate.Please pass along my sincerest gratitude to each of them.
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
Great service all around.
Ellis was great getting us started and following up. Lora’s work getting us expedited when the well test timeline was questionable really helped my sanity. I would recommend those two to anyone.
