Thank you team! Love the new place.
Overall, the entire experience was amazing. This is the 5th property I’ve purchased and by far it was the quickest. The entire Team (Anne, Max, and Jacinda) were awesome. They answered all of my questions and were very prompt with responses. I want to especially acknowledge Anne. She realized I was getting a little stressed towards the end and started to communicate more with my husband to get the information she needed. I really appreciate her for that.
Being a veteran, especially in my senior years, respect, courtesy and admirable effort is still something that is respected and appreciated. Tony and the team responded with expediency and respect with professionalism and consideration.
Worked with use to fix problems if they occurred but had us in the front all the time
Veterans United went above and beyond for all of our needs. We would call our loan officer and get a reply right back. Louie Nieman had so much patience with us and explained everything that I might have had a problem understanding. We would recommend veterans United to everybody that is going to buy a home. And we wanted to say thank you for everything.
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We really appreciate the efforts everyone went to so we could have a home.
Dustin was always helpful and even helped us with our closing costs we were blessed to have him helping us.
Brianna was a fantastic realtor she was always attentive and made sure to even be present later than usual to see things through.
We also appreciate the credit counseling and all the extra help we received along the way from the entire team.
Pay attention to detail next time. Rookie mistake...
Response from Veterans United
Hey Arthur
I appreciate you taking the time to share your feedback. Based on your rating, it looks like we may have missed the mark, and I’m sorry if that was the case. If there’s anything you’d like to discuss about your experience, my team would love the opportunity to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.
