VU made the process clear from the beginning all the way to the end. The amount of information that was provided was extremely helpful.
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
Amazing Service
Audrey McFadden worked tirelessly to help coordinate our loan during the government shutdown. I cannot say enough of how she went above and beyond to get our loan in order while navigating all the uncertainty. It was always a pleasure to speak with her as she is not only professional and a subject matter expert, but warm and welcoming in the phone. Thank you, Audrey!
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Prompt, personal and courteous service.
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
My experience with Veterans United was excellent from start to finish. The process was smooth and transparent, and the entire team was always professional and supportive. I’d definitely recommend Veterans United to any veteran looking to buy a home
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Excellent service from beginning to closing. Scott a Brittany are the best….
Harry Basnight and his team, specifically Gloria Davey, were amazing throughout the entire refinance process. Very helpful and responsive every step of the way! Would recommend them to any wanting to buy or refinance a home!
Justin W. Is an asset to your company. A person of character. We experience above and beyond service from Justin. In regard to all not mention. The entire team at Veterans United is welcoming and customer service driven. Outstanding experience initial purchase and refinance.
This VA Home Loan process went well with great support and I can't say how happy that I am in my new home. Doug kept me posted on all aspects of this process on a daily basis. He was available to help me whenever I needed answers.
Thanks for all your help. It was super easy
Matt made the whole refinancing process move along smoothly. Matt kept me apprised as the refinancing process progressed.
Very Professional and thorough.
