John and his team need to be commended for the great work they do. I cannot believe how smooth the process was. We closed in 30 days without a hiccup. The Veterans United portal is super user friendly. Everyone on the team was very helpful and knowledgeable. I would highly recommend this team to anyone going through the loan process!! Great service!!
The loan funding team extremely delayed the time we received the keys. My loan team was great and extremely helpful but your loan funding team is sub par at best.
Response from Veterans United
Hi Shane,
I’m really sorry for the delay in funding and how that affected when you were able to receive your keys. I know how stressful and disappointing that can be, especially after getting so close to the finish line.
I do appreciate you sharing kind words about your loan team, and I’m glad they were helpful throughout the process. I’d like to learn more about what happened on the funding side so we can better understand where things fell short. If you’re open to connecting, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
Professionals
Ready to see for yourself?
Experience first-hand why 368,035 homeowners give us a perfect score!
Ryan Sherman was an incredible help!
Veterans United was great. The employees are kind knowledgeable and patient with new buyer questions.
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
I bought my first home and though it was scary, the Veteran United Team made the process so much less so. The answered my questions all the way through the process and Everything went relatively smoothly. I had a great experience with them.
Ready to see for yourself?
Experience first-hand why 368,035 homeowners give us a perfect score!
As always, Shawn and the staff made this process super easy. Thus far, we have been truly blessed working with Shawn.
It was legitimately painless easy fast fun and I wasnt just a number I was a an actual person to them.
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
Amazing and fast process! Definitely recommended. For VA loan = Veteran United.
