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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,455 reviews
795 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,455 unfiltered reviews

Starting on Page 471 of 15,616. Return to Page 1

5 out of 5 Stars

I can't say enough good things about Heidi, Bailey and all the staff I have worked with over the past 3 years at Veterans United. They are pleasant, organized, professional and saw my refinance through to the end. I would work with them again in a heartbeat!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Kenny and team handled my loan process with care. I was able to get all of my questions answered. He made sure I had a great understanding of the loan and process before moving on to my next question. No matter what time I called Kenny was able to speak with me or call me back.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Best experience purchasing a home, great team will consider using this company if I purchase a home. Will be telling family and friends about this company.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Photo submission from Robert B.
headshot image of David Kling

Loan Officer: David Kling

NMLS# 1223549

3.5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

The team was great on how they handled my loan and account.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

My experience with Veterans United was truly exceptional. From the very beginning, the team demonstrated professionalism, transparency, and a genuine commitment to helping me succeed in purchasing my home. Communication was consistent and clear, and I was never left wondering what the next step would be.What stood out most was how supported and valued I felt throughout the entire process. Buying a home can be overwhelming, but Veterans United made it feel structured, manageable, and even exciting. Every detail was handled with care, and any concerns I had were addressed promptly and thoroughly.I am extremely grateful for the dedication and hard work of everyone involved. I would highly recommend Veterans United to any Veteran looking for a smooth, trustworthy, and outstanding home-buying experience.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

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5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Very Helpful, informative patient

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Richard M.

I am so glad I decided to go with Veterans United because I really don't think I would have had the same level of dedication and professionalism I had with you and your team. I truly want to thank you for everything you did for my wife and I during our home-buying process. I can tell you it was a bit stressful, but you were always there for us. Whether it was me calling you at night or on the weekends just to clarify things, you were always there! I cannot express to you how much that meant to me and how it eased my mind. Thanks to you, you gave us the opportunity to not only buy our dream house, but to be able to have my family grow and create memories in our new home.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Process was smooth and not stressful. Easy to follow on what documentation was needed how to provide it.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Professional and always communicates through closing.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

They were all so wonderful and helpful on our home buying journey. Would definitely recommend them to everyone looking to buy a home.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

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Experience first-hand why 373,601 homeowners give us a perfect score!

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5 out of 5 Stars

My encounter with Eric and Caitlin in processing my loan application to buy a property has nothing but exceptional and stress free. They responded with no delays with all my emails and phone calls from thousands of miles away .., I cannot ask for more efficiency throughout the entire process of applying for a loan to buy a house. Thank you..

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars

Rick, Bridget, and everyone else on the team were outstanding! They made the whole process as simple as you could imagine for a move and we're there every step of the way for us! Thank you again for everything.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4.5 out of 5 Stars
Photo submission from Michael T.

Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Just bought my first home with VU. From the first day they were over the top helpful and super clear with what I needed to get done to move forward with each step. Would absolutely recommended.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

I NEVER thought it was THAT EASY!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars

Refinancing is a nightmare. Ours was a little complicated. Mickey and Justin soldiered thru it for us. Even tolerating our constant questions. Great communication and lots of patience from both of them.

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

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