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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,475

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 430,475 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. It was really the easiest thing I have ever done. They handle everything. You do have to get a title place that handles VA . There is a certain amount of paperwork they need but it’s all handled over the ap

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend

They were able to close out our loan in less than 30 days. Really appreciate this because the sellers wanted bit done quick. We appreciate all of your efforts to make this happen for us. Thanks you all for helping us in this process.

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Veterans United were always on point and knew what was going on. Veterans United puts together a team that works hand in hand with through the entire process. Highly recommend Veterans United.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Thank you so much for all your help. I am a new, proud homeowner. This was something that I never thought I would achieve. I was grateful for all the help and care I received. You made a scary process simple and easy.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend

Made it easy for us to do. Always there for us with answers to our questions.

headshot image of Titus Zeigler

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

We had an amazing VU team. They made the first home buying experience pleasant and smooth. The "to-do lists" made you understand and see your progress throughout the whole process. Thank you VU team!

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Mike Wilson is an Exceptional & Inspirational individual mixed with the perfect amount of Professionalism with an unmatched level of Perseverance & Deduction. Demonstrating that at the highest levels that even the Daunting challenge of Purchasing a home for the 1st time as well as a high profile level of detail required to obtain a VA home loan. I couldn’t think of, nor recommend to any other service members or individual another lender then Mike Wilson and his Team at Veterans United.Thank You again Mike, Kristen, Mary & Natalie for for not only the long hours and multiple phone calls but Everything!!!Sincerely,The Kelly Family!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Veterans United has the best team of specialists. I heard horror stories from other first time home buyers(Non-Veterans). However, my team at VU was amazing. Communication was always open & clear. Response time was almost instant, unless I sent a message after business hours I knew by morning I would see a response. Everything was seamless from beginning to closing. I loved the fact that I could upload my documents to the secure portal. That definitely made processing time much quicker. Much appreciation & many many thanks to Todd, Ben, and Alisca they were the best!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

4 out of 5 Stars
Would Recommend

Veterans appraiser got Covid, rather than turn my appraisal in to be reassigned he waited two weeks. I could have lost the home. Sellers were not happy. Also i had a non refundable flight and lost $153 because we had to reschedule closing.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend

Great experience so far look forward to working with Veterans United now and in the future.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Veterans United online user experience is excellent. I could tell that a lot of care and time has been put into the interface, and there are a lot of great educational tools. This was especially helpful for me as a first time home buyer. I appreciate that everything is oriented to the VA loan. It made me confident that I was using a lender who was an expert at my type of loan. It is easy to complete to-do list items using the website, and I was able to keep up with the process despite my crazy work schedule. Overall, it was a great experience using Veterans United.Alex was confident and professional throughout the process. I have a bit of an unusual work history, as does my wife. Alex took a lot of time and care preparing our file and guided us every step of the way. He was always happy to answer questions, and I sure did ask a lot of questions as a first time home buyer. He never made me feel dumb, and was always helpful and responsive. He went the extra mile getting our townhome complex VA approved, which is a big extra step in the process. This not only helped me, but helps any future veterans who want to purchase in our complex. I felt confident knowing that he understood that process and would make it happen in time. He basically had to do everything himself, as I was often unavailable due to a wild work schedule. He coordinated with our realtor, and the two of them tag-teamed the whole process. It was great knowing I had him in my corner, and I didn't have to hover and make sure it was getting done. Alex is a total professional and knows what he is doing. I highly recommend Alex and his services. He seems like a great guy too! Thank you Alex, and I'll be back in touch for any future home purchases.Thank you Veterans United for a great first time home buying experience.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

Great company and folks to work with. From the initial contact someone was always available to help. No questions went unanswered. We are Ivan and LEANN KINSEY from Fort Smith Arkansas and we highly recommend Veterans United Home Loans.

headshot image of Brad Edwards

Loan Officer: Brad Edwards

NMLS# 1514504

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

The team on Veterans United worked extremely hard and diligently to make sure that the entire process was streamlined and easy for me. I can not thank them enough for their professional handling of the process. If you are on the fence, choose Veterans United.

headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

My loan agent Kyle has been exceptional and easy to work with. As a first time home buyer, there were alot of things I didn't know about the process, but he was there every step of the way to guide me and answer every question. He AND colleague Chris each even sent my wife and I a personal gift, both of which will be displayed in our great new home. 10/10. Thanks guys!

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

3.5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

More Reviews

See all 430,475 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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