Overall, Veterans United has been awesome! They're competitive too.
Veterans United Home Loans made the process of buying our first home so easy! Bobby was absolutely amazing throughout the process and was very helpful. We are very satisfied with how everything turned out and we will recommend Veterans United Home Loans to others looking to purchase a home. Thanks Veterans United Home Loans and special thanks to BOBBY!!
They team who worked with me were outstanding! Friendly, professional, and one what the hell they were doing.
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
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A Thousands THANKS 😊 to Jose Banuelas and Cierra Halbirt. It was a tiresome journey, but they kept us motivated. They both were so professional and friendly. They kept us calm through the whole journey. They weren't satisfied unless we understood every step that had to be taken. Very satisfied with the both of them. Will refer Jose to friends and family. SATISFIED YES 😌 Thank you Jose and Cierra...
Each dept was very communitive and very friendly.
Thank you for your outstanding customer service. Also, your website is excellent!
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
Very streamlined and responsive during the process.
Everything was easy and outstanding service
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Tony and the rest of the loan team were phenomenal. This was the easiest homebuying process I’ve gone through, and we’ve moved a lot…
The team also helped a ton by showing me that I hadn’t used all of my VA loan eligibility, even though some was tied up in another property. This will save us a significant amount over the life of the loan with the lower interest rate.I would 100% recommend Veterans United to anyone who was looking to buy a home.
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!
I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.


