It was fast easy and customer service was exceptional.
Shane and the rest of the VU team were absolutely outstanding throughout the entire process. If we could give a 20/10 we would do that. This has changed our lives in so many ways and we are very thankful. The VU app and portal was super convenient and smooth. Communication was stellar. Thank you!
I felt that Veterans United always had my best interest in my mind throughout the entire process of purchasing my home. Seth always made himself available for questions and other inquiries. Madi made great efforts to stay in contact and Rhonda was so helpful with additional information. An outstanding team, that I felt took very good care of me.
Veterans United made our first home buying experience simple during one of the craziest times in our lives. Between living in one state and buying in another, driving across the country, and my husband and I being separated by deployment right before closing on the house, our loan officer Devin McCall did absolutely everything he could to keep us happy and successful in our home buying journey. We were in a big hurry to get everything done, and it was nice to have such aggressive support from our loan company. If you use this company, request Devin!
My team was absolutely amazing. They helped me every step of the way. They made my first time home purchase so smooth. I can’t thank them enough!!!
Stephen and Melissa were fantastic. They were very patient with me during a hectic time in my life. Thank you!
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Both Kelsey Riggs and LeeAnn Jestis extended Patience and Persistence through the Underwriting phase.
And both were very Personable through the process... Not like "Reading from a Script".
Thanks
I was using a different mortgage company to start with and was having issues. I called veterans united and they made more progress in the first day than the other company made in weeks highly recommended for Va loans
We were blown away by the experience! A+
Outstanding service and commitment to making sure Veterans are served.
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
I would express my sincere thanks to all the individuals who helped us with our refinancing, it is overwhelming appreciated by my Wife and myself.
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Doug and Ashlyn were superstars during this 7 month long process! Yes…I said 7 months! However, that had nothing to do with them or VU. The personal process I was going through was nebulous to say the least. Both Doug and Ashlyn were patient and always readily available to answer any questions I had. Furthermore, the communication was better than I could have ever expected! From Doug and Ashlyn’s direct text messaging to the seamless internet experience through VU’s intuitive and easy to understand website; I never once felt lost, ignored, or confused. Great work done because of the great people behind it…Doug and Ashlyn!!! The absolute definition of consummate professionals!! Thank you both so very much!!!
Benjamin is awesome knows everything you’ll ever need to know or ask. Couldn’t have asked for a better loan officer to help through this process. He got us all set up and never was hesitate to reach out to us for anything. I applaud him for going above and beyond for us. Like talking with your best friend thanks Ben
Veterans United and Mike Harrison helped us conquer the challenges of new construction every step of the way. He was always helpful and encouraging. Now we have a home that we always wanted but never dreamed we could have.
Outstanding attention to detail military 🎖️ grade logistics. Teamwork 💯 percent excellent support complete with final to do list. Outstanding from Sgt Adams USMC. 1st time home buyer.
Yes out standing this is second time I relocated with this team and they made it so easy Thank you all so much
I’ve used Veterans United twice, both times were handled with extreme care, and no pressure was ever added. Heather, Matthew, and Jennifer were definitely the best agents you could ever want! Will definitely recommend them to any veterans in the future. 10/10
