From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
Everybody was awesome from start to finish. Thanks again.
Everyone was amazing until the last few days. Closing costs were not finalized until 1220 with closing at 3. Closing costs were quoted wrong requiring 2 trips for cashiers checks cutting the time very close. We came very close to not closing as scheduled. The seller was supposed to sign at 10 in the morning and was postponed by at least two hours. Additional paperwork was requested from us on Friday before closing. Additional forms had to be signed for veterans on the day of closing at 1 o’clock. It made the last couple days very stressful when I feel like it should have been more organized. An apologies was given.
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Adam and his team were absolutely a pleasure to work with during our home buying process. They made the loan process very simple and stress free. The team we great at explaining all the steps and answering any questions we had along the way. We are extremely happy we went with Veterans United!
We had an absolute wonderful experience with the whole from beginning to end.
I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.
Corey and his entire team provided exceptional service throughout my home buying process. They made the process extremely easy and understandable. Veterans United should feel honored to have Corey as a part of your team.
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Everyone from Sarah to Brent to Kaitlyn to Anne was great never had any issues I called if they didn’t have the answer, they found the answer and got right back to me.
They kepted me informed and updated.. answered all my questions as soon as possible
Mrs. Tonya and Mrs. Nikki we're amazing during what could have been a very stressful process. They communicated effectively and courteously while performing the duties of their jobs. I felt like they cared, and they helped my families home ownership dreams come true. Thank you for hiring quality people.
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
