Donald and his team are very knowledgeable, friendly, and understanding, and are willing to go that extra mile to help make things work for you and make your home buying purchase a pleasant experience!
They help me get into my dream home every step of the way. I would recommend their entire staff to anyone who’s looking to purchase a home.
Easy peasy.
Thank you Bobby and Allen for all you had to put up with to get us this loan?
Too many people to deal with, closing slipped by a week and a half causing me to stay in a hotel for over a week with a handicap son
Response from Veterans United
Hey Maurice,
I’m so sorry to hear about your experience. Having to coordinate with multiple people can already feel overwhelming, and I understand how much harder that was with your closing delayed by more than a week. I can only imagine how stressful it must have been to stay in a hotel that long, especially while caring for your son. That’s not the experience we want for our borrowers.
I’d like for my team to have the opportunity to review your file to better understand what caused the delay and see if there’s anything we can learn from it. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
My Veterans United Team was outstanding. Thank you to Tony, Nicky, and Alix for the quick and straightforward home buying experience!
Overall, a great experience. Lisa helped through every step of the process, and everyone was nice, patient, and very professional. She made the "first home owner" experience amazing. She was very patient with the millions of questions we asked. I would go through Veterans United again!
These folks took great care if me and worked with me as I am very electronically challenged.
From the moment I called Veterans United and throughout the entirety of the process Jeff Gilkerson was there to make the process easier. I'm very grateful to have Jeff and the rest of the team that assisted by my side while buying my first home.
Ready to see for yourself?
Experience first-hand why 354,856 homeowners give us a perfect score!
The experience was outstanding very helpful and everyone i commicated with was so nice, they treated me like family
Mark is very punctual,Honest and very Helpful! Very easy to work with.Thank you for all your help!
