Absolutely. Our lender, Andy Moe, is 5 stars. He is always available for questions and we know there are no questions that should not be asked.
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
Phenomenal service and can’t express how grateful I am for my team at VU!
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All questions were always answered thoroughly and within a timely manner.
I want to give a huge shout-out to Mark, Zach and Jaclyn at Veterans United! Your professionalism, patience, and dedication made the entire home-buying process smooth and stress-free. You truly went above and beyond to take care of me and my family, and we couldn’t be more grateful. Thank you for supporting veterans and their families the way you do!
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
The Team at Veterans United are an amazing group of people. They were beside us all along guiding us through this adventure to our successful home purchase. Special shout-out to Corey, Eli, and Thomas. They are kind-hearted folks of great integrity, patience and professionalism. Many thanks to everyone at Veterans United 🙏🏻
Your team was great and very responsive anytime I had a question. Also they got everything to me quick so I had time to go through the documents and get them signed and returned.
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Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
This is the second time we've worked with you. The first time was such a great experience that when we wanted to re-fi this time, we knew exactly who to call - Sam Brown with VU!
Sam helped us when we purchased our home and is a fantastic representative of your organization. He's the perfect blend of professionalism and friendliness, he knows his stuff, he cares about his customers, and we trust him. As someone who recruits for a living, I would encourage you to hold onto him - he's definitely good for your business!
In addition, your process and systems are easy to use, and the extra touches and evident appreciation for our Veterans is refreshing and much appreciated. We can honestly say that working with VU has been a pleasure, and we thank you very much!
Veterans United made refinancing easy, put more money in my pocket monthly.
Matt and Sam were awesome to work with, every step of the way I felt supported.
