We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
My agent and loan officer were honest from the start of the homebuying process. I felt supported and all my questions and concerns were addressed. Someone was always available to help me and provide guidance in the process.
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The local office was great! Cal and his team are amazing. The corporate side that I started with leaves much to be desired. Multiple calls a day from different people trying to give me the same information over and over.
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
Where to start... First of all, Melissa and all her team did an outstanding job in helping us get our new home in San Antonio! Thanks to all... Oh, wait a minute now that we live in Texas now we should say "Thanks Y'all!!"
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Jake Albers and Natasha Davis were really good at assisting me with finding my new home! I recommend veterans united!!!!
The process of establishing the Veterans Mortgage loan for equity cash out was very thorough. The team was very helpful and patient in getting me through the process. In this day and time, thoroughness is essential for putting together good Veteran Mortgage loans.
The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!
Very knowledgeable and very Professional people.
“Working with Chance throughout my VA home loan process was an outstanding experience. He was extremely responsive, always checked in to see how things were going, and stayed on top of everything to help keep the process moving quickly and smoothly. He made the home buying process much easier to understand, answered my questions in a way that actually made sense, and was always easy to talk to. His professionalism, communication, and dedication really helped take a lot of stress out of the process, and I truly appreciate everything he did to help me become a homeowner.”
