Donnie and Lynn went above and beyond anything we could’ve expected out of the loan process. They were incredibly patient helping explain things that my elderly parents needed deeper explanation in time to understand. They went out of their way to accommodate, helping us due to technological constraints, and they were kind, professional and extremely punctual throughout the entire process. I personally have closed on six different homes in my lifetime and was involved helping my parents close onto two of their home loans so they could understand some of the process and technology and my interactions with Donnie and LYNN we’re far and above anything I have ever experienced from a customer service perspective and acknowledge perspective from any other lender that we have ever used in the last 18 years. We were all truly grateful, and it helped the process be so much more seamless and less stressful than anything. We have experienced before by far! Thank you very much to Donnie and LYNN:)!
The best team I've ever worked with. Like met above my expectations and got me my new home super fast to get ready for my baby girl on the way.
Very legit process with Veterans United....
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
Overall, my experience with Veterans United was outstanding. From start to finish, the entire process was smooth, organized, and stress-free. Their team was extremely helpful, resourceful, and professional, always taking the time to explain every step and make sure I felt confident in my decisions. They truly made me feel supported throughout the home-buying process, and I would absolutely recommend Veterans United to any veteran or family looking to purchase a home.
The entire team went above and beyond.
This was not an easy loan to obtain!!!
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Process was easy and streamlined. I especially enjoyed the convenience of the app for quick to-do list references and a place to view completed documentation if needed.
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
It was an absolute phenomenal experience!
Incredible incredible incredible
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Austin, Matt, and Victoria were genuinely a pleasure to work with and made this process as simple and as smooth as possible. As a first time home buyer, and being military, this team went above and beyond anything I could have asked or even dreamed for. Their knowledge was top tier and their responsiveness was lightening fast. If you’re looking for someone to get everything taken care of promptly, keep you informed during the process, and tell you step by step what it is that is needed from you, they are the rock stars you’re looking for. Between getting a quick closing, getting the closing date changed, and everything in between, all of them really blew me away in making the home buying process easy and as stress free as possible. I would not hesitate to use them again or recommend them to a family or friend. In fact, I would strongly encourage anyone to use these wonderful people.
I will ONLY use Veterans United going forward! I am beyond satisfied with the service they provided me and my Family. I cannot say enough kind words about the team I worked with! Thank you all so very much!!
Kevin was amazing to work with. Quick to respond, knew what he was talking, listened and all questions. It was super smooth. I can’t thank him enough.
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
The entire process was great. The platform is user friendly and my loan officer and his team were extremely helpful from start to finish.
Absolutely amazing
Mike was very prompt and quick with responses. Also made calls on weekends if needed.
