Fabulous team. Supportive, informed, generous with their time, respectful of me.
Our experiences working with Debbie Beasock have been outstanding. She has watched after us and helped guide us through the process. She is an asset to your organization.Thank you
Tom and Penny Dolan
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
You should never refer this real estate agent Kyah to me!!!
Response from Veterans United
Hi John,
I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.
I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.
If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.
I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.
VU has been very responsive and helpful and I will continue working with them
Awesome concierge service from a false start to a new beginning; Veterans United was there by our side. Highly recommended.
Exceptional
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
I was told I would receive T-Shirts, never came. What they say is what should be done.
Can't wait to get out of the looan with this company. Payments go to another payee? Wish I would have use the VA home program. Period
Courtney Jones and Jennifer Hoffman went above expectations. They were professional and were quick to react and respond when changes came about. They made the process easy and smooth, we really appreciated them being there every step of the way.
THANKYOU for your services. I very much appreciate it
People hold me how long the process would take ,,,, I kept up with the to-do list and closed loan much sooner than friends and family thought possible
Professional, personal, responsive and helpful. A full team of people to assist with all phases, including move in needs. Thank you.
This VA Home Loan process went well with great support and I can't say how happy that I am in my new home. Doug kept me posted on all aspects of this process on a daily basis. He was available to help me whenever I needed answers.
Zach and my entire team at Veterans United kept in constant contact every step of the way. I couldn’t have asked for an easier buying experience.
Great, Veterans United stuck with me through a 5 year property search!
They took their time to help with the documents you have to signed. They insured that your needs were meet
