Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,950 reviews
803 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,950 unfiltered reviews

Starting on Page 477 of 15,832. Return to Page 1

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

This is my first time buying a home got me through the steps that I needed to get through if any questions they were there to answer them thoroughly, and if there was anything else that wasn’t there that I needed to know, they took their time out to find the information to let me know what it was that I was looking for. I like to think Scott and his team for helping me to get my first home set up purchased and closed again Scott and your team thank you very much for your assistance.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

Very on top of my mortgage and guided me every step of the way as a first time homebuyer my entire loan team was quick, courteous, respectful and very helpful. Would recommend and would buy with them again if needed

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Eric H.

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

4 out of 5 Stars

My Closing was delayed due to errors on purchase price and I believe the request for Appraisal was sent late. We were on track to Close in 21 days, the appraisal also held up Closing. My first dealing with VU was seamless, this time not as smooth.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

Heidi and Annie are excellent and the best home financing/refi process I've ever experienced. Overall a fast and straightforward process. Very happy to have worked with Heidi and Annie who are extremely professional and make things easy. Thank you Heidi and Annie!Joshua and Jessica Galle

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars

Michael,Tyler,and Colleen were the best..they made the process very easy on me.they are like friends that I never met..Thanks Vet.United yall made a dream come true

headshot image of Michael Matteson

Loan Officer: Michael Matteson

NMLS# 2756522

Ready to see for yourself?

Experience first-hand why 379,160 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Every experience with Veterans United has been extremely positive. They walk you through the process, answer every question, and keep you informed as you progress. Grateful for their assistance.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

I cant say enough good things about Veterans United. I had a caring, involved loan team They were marvelous. I would encorage every Veteran use them for your loan.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

It was a great experience overall. My whole team was amazing to work with. I would recommend any veteran to use Veterans United to purchase their dream home!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Photo submission from Jamie R.

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Derek and Anna were outstanding. Went the extra mile to get a complicated loan to completion on a tight timeline. Really remarkable, could not be more impressed. Very strongly recommend.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Zach is a stud LO, love working with him!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

Ready to see for yourself?

Experience first-hand why 379,160 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Veterans United team was awesome. This is my second home with them and it was a pleasure working with them from start to finish. Happy to keep doing business with them. Look forward to the next one!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars

This is my fourth time working with Stephen Scott at Veterans United. He’s the best and I couldn’t imagine working with anyone else! He’s so knowledgeable and makes the process so painless. I highly recommend.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Photo submission from Michael G.

We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Ty has now been my loan officer for two home purchases, and both experiences have been smooth, consistent, and professional from start to finish. He is transparent, responsive, and does a great job keeping me informed throughout each step of the lending process.What I appreciate most is that Ty takes the time to explain things clearly, answer questions, and make sure I understand the numbers and the timing involved. He is also proactive and does everything he can to stay competitive with other lenders, which made me feel like he was genuinely working in my best interest.Buying a home can be stressful, especially when there are moving parts close to closing, but Ty helped keep the process organized and steady. I would absolutely recommend him to anyone looking for a knowledgeable, reliable, and trustworthy loan officer.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Great, easy process and walks you step by step

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.