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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,948

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

It was delight to work with Veterans United. Daniel Haggerty and his team were phenomenal in helping us through the home buying process. We simply loved the user friendly navigation in accessing your portal and frequent updates. There were some hurdles, but they were handled efficiently and professionally.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

I would highly recommend Nate and his team. Nate, Michael, and Candace were all wonderful to work with and made the process super simple from start to finish.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Fast…efficient….the whole staff I dealt with were OUTSTANDING…..I’d rate them an 11 if I could

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

I have used Vets United several times over the years and worked with Derek Russell each time. He is fantastic! Always responsive and there to help with anything.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Our decision to work with Veterans United was simply the best due to our personal loan specialist Jimmy Stranz with the help of Josh Carlyon and Ashley Black, or as we call them "The Dream Team"!! From the very beginning we had constant contact with everyone through emails and phone calls and never felt that we were bothering them, which was very comforting when you are moving half way across the country and are already feeling isolated.

They made us feel confident and took some of the worry and stress away by guiding us through every turn!! Our only regret is that they live far away from us and we would love to pay them a visit with a huge hug and thank you for setting us on a path to our rest of forever!!!

Thank you VU and Dream Team for everything!!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Working with Ryan at veterans united was a remarkable experience. He and his team were incredibly helpful, patient, and responsive throughout the entire process. As a first-time homebuyer, I had many questions, and they always took the time to explain everything clearly, often responding in the evenings or on weekends to ensure I felt comfortable. They truly cared about getting us into our home. Ryan was someone who instantly eased our worries/concerns. His team also were very helpful. They always responded to our calls,texts, and emails. They really do care. They treat you with genuine kindness and understand you have a family to take care of too. After we officially closed on our house, they sent each of my family members and I personal gifts, with the kindest letter. If I had to do it all over again I’d choose veterans united! I highly recommend them!"

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Veterans United kept us on track with everything and made buying our home so easy!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Kris was exceptional! He answers his phone, which seems to be a rarity these days. He was professional, knew his stuff and was a pleasure to work with.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

I’ve worked with J.B. Twice now and it has always been a smooth transition! Outstanding work

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

The veteran's united team we worked with was amazing!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

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5 out of 5 Stars
Would Recommend

Buying my very first home, I was a bit worried of hidden costs, a tedious process and fine print. However, Zach and his team were absolutely amazing. The entire process from start to finish was smooth, stress-free and easy going. Honestly, didn't even feel like I was buying something as big as a home... Zach made it feel like just another day. With constant communication, an easy to use website that outlined everything that was needed from me, and a group text message that connected Zach's entire team with me (my favorite part) made getting quick responses, no matter what question I had or what time I asked, easy. The text messages were truly the best since I tend to over think and worry, so having such a transparent group answer everything on the spot eliminated all my concerns. Everything I was told by Zach in the beginning, the information, costs and what to expect was exactly what I got at the end when I signed everything.Would absolutely recommend Veterans United to any of my friends looking to buy their first home.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Awesome staff. They are on top of everything.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Wes and his team are the best?
There was no gratin everything went smoothly.
Very empathetic profession!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

The professionalism was outstanding. The staff was extremely patient in helping me to understand the lending/loan language. There was always a way to reach a member, whether via email or phone. Since everything worked on a time line the team was very adamant in keeping me on track. My experience was more than amazing!
Loretta Snow

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

More Reviews

See all 471,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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