Zach and his team were extremely helpful and answered all my questions.
Using Veterans United was a pleasant experience. The loan officer, Jennifer H., was always assessable to us. This loan officer is professional and personable. The loan officer and agent, Osneyda, worked for us as the team they are. Our problems and concerns became theirs. The agent and loan officer really showed how much my family meant to them by resolving all concerns as if it were their own. Thanks again for all you have done.
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
As a first time home buyer John made the process smooth and very easy. He made sure I was well aware of every step in the process.
Everyone is so friendly and helpful! I am old and not always update on how things work today. They are very knowledgeable and were patient with me.
They return call and reply to email.
Thank You
Initially my assigned representative from the corporate office kept changing / swapped out. However, after I was assigned to Jennifer from the local office, everything went a lot more smoothly and speedy. I really appreciate the efforts of Jennifer and her team,especially how accesible she was.
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I worked with Jon, Paige, and Max. They were amazing! They made sure I understood everything that was happening and walked me through the entire process. It was so helpful to have the MyVU app and the videos that explained each step. I’m so happy with Veterans United.
The entire team was great, responded quickly. I never felt overwhelmed
Nate and Brian were like a dynamic duo throughout my experience. As a first-time homeowner, I truly appreciated how they took the time to clearly explain the terms of my loan and walk me through every step of the process. They were incredibly responsive—whether by email, text, or phone call—and always available whenever I had questions or needed support.
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
We couldn’t be more grateful for our amazing team! Scott and Ashley made everything so easy for us first time home buyers to include the challenge of coordinating everything with us being all the way in Germany. We couldn’t thank you these guys enough! 10/10 !!!!
You get help all through the process these guys will guide you and quickly thumbs up
Travis was great, I had a bit of an extended and odd situation and the service never wavered. He really made the process so much easier and easy to understand for a first time home buyer. Hailey was great and very efficient as well!
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They were great to work with covered everything!
Easy process, up front realistic quotes and superb customer service.
Heather and the team at Veterans United were total pros. Proactive communicators and terrific partners in the process. The portal was user friendly and our title company loved it, too. Would definitely use them again or recommend to others looking for a VA loan. -TIffany C. and Erik O.
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
This was my first homebuying experience, and I couldn’t have asked for a better team than Todd and Shayna and the entire Veterans United group. From start to finish, the level of professionalism, communication, and genuine care they provided to my family and me was truly exceptional.What stood out most was the personal attention—they didn’t just guide me through the process; they invested in it. Every question was answered, every step was explained, and at no point did I feel like just another transaction.By the end of it all, I wasn’t just walking away with a home—I was walking away feeling like I had built real relationships. I’ll genuinely miss working with this team.Without question, this is one of the best teams I’ve had the pleasure of working with in any capacity.
Mr. Sepulveda was excellent throughout the entire process. He and his team answered all inquiries and they did a great job of keeping us informed every step of the way. The entire process went very smoothly thanks to Mr. Sepulveda and folks over at Veterans United. I highly recommend!
They did a great job closing on my house on time.
