Helpful, knowledgeable and insightful throughout every step of the home buying process. Made the entire transaction smooth and simple. I absolutely would recommend and I will continue to use this service in the future
Fantastic experience. This is my 4th home purchase and by far the best loan approval process.
After uploading my disability papers, I was told I would get tax exemptions. Not only is that not the case, now I can’t even afford mortgage. This has ruined my life
Response from Veterans United
Hi Adam,
I’m really sorry this situation has been so overwhelming. I can understand how upsetting it is when expectations around costs and taxes don’t line up the way you anticipated.
Tax exemptions can make a meaningful difference, but they do require approval through the local taxing authority and aren’t always applied right away. We aim to clearly explain that process and timing, including the steps needed to have the exemption put in place, and I’m sorry if that wasn’t as clear as it should have been.
I’m glad to hear you’re already connected with our Client Advocate team, and I hope they’re able to provide clarity and support as you work through this.
Sincerely,
Claire S., Client Relations Manager
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
Jackson and his team gave us an excellent experience buying our first home. We always felt informed and safe while they took care of everything to begin our future.
I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!
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Incredible experience start to finish! These folks know what they are doing. Fine tuned process!!
Madison Yant is the quintessential loan officer!!!
As a veteran and first time home buyer, Veterans United made it extremely easy to buy our home. They have a great team that guided us through our lifelong goal of owning our first home. Special thanks to my loan officer Trevor Lally. Thank you for serving us!!
Jake and his team made the buying house process so easy. They helped work through from day one until we closed. I highly recommend Jake and his team for purchasing a house.
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Matt, Nikki and Rachel are the best
Communication was clear and concise. Quick responses to questions either via phone or email. Very professional and the process was smooth because of knowledge and care/attention given throughout process.
Jen did an outstanding job helping me to get a home. I’m so grateful. Thank you Jen H.
This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!
From start to finish Paul, Michelle, Nicky and Alison....they're the greatest team I've dealt with...I've had a team before but we never made it through the first step...this team was with me till the end. Thanks alot to these guys im now a proud home owner.
This was an easy process.
