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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,959 reviews
328 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,959 unfiltered reviews

Starting on Page 478 of 15,866. Return to Page 1

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

This is the second home I have purchased. I was nervous going into this because I thought it would be a stressful process like the first time with a different lender. Nope. Nissi and her team killed it. Everything went so smoothly every step of the way. The most stressful thing was waiting on a letter in the mail from the previous state I lived in and they were super patient about waiting for that to get here. Uploading documents on the app was easy and I loved that Dennis could just text me to communicate. I was always able to easily get ahold of someone and get my questions answered. I will recommend Veterans United to other veterans. I felt like I had a team behind me working to get this done. 10 out of 10.

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

Great experience. Highly recommended!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Photo submission from Eric H.

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars

Tyler and team were great to work with! I’ve purchased 8 homes and this was by far the easiest process I’ve e we gone through. Highly recommend!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Chris Solomon was very helpful and patient with me. He made the process almost painless. Seriously, I would work with him again.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

4.5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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5 out of 5 Stars

My team was amazing. Thanks to all involved!

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Very good at responding and correspondence

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

As an almost 9.5yr vet from 2005-2014, I've had 3 deployments and when I found this house for sale, I knew it was a great deal, but my anxiety was just through the roof. Billy and the whole rest of the team as well, are just amazing!!!! They are so helpful and broke everything down, it was actually so much easier than I ever expected!!! These guys ROCK!!!!!!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Jamie R.

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

The process was seamless. Everyone involved handled every aspect of the process excellently. I really appreciate the efforts, I had a great deal of confidence knowing I had such an amazing team leading me through this event I'm unfamiliar with.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Dave Michaux, Spencer C. And Tayla B. Were great! The process of my closing was super smooth and easy thanks to them!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars

Quick easy process

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Working with Matthew and the VU team for the IRRL has been very easy. His team worked in a timely manner to get it done. We are very appreciative of the work that Matthew has provided for us!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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Experience first-hand why 380,025 homeowners give us a perfect score!

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5 out of 5 Stars

From start to finish they were super easy to work with and very helpful. The entire team made each step easy and clear.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Best experience I could have ever ask for. Above and beyond.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Great crew so helpful and friendly and supportive

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Michael G.

We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Helpful and patience with me

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Seth made the entire VA home loan process straightforward and stress-free. He stayed on top of everything, communicated clearly, and didn’t waste time with unnecessary back-and-forth. Anytime I had questions, he broke things down in a way that actually made sense. You can tell he knows the VA process inside and out and genuinely cares about getting it done right.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars

3rd time using VU and will keep coming back.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

The process was very smooth and without any problems.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

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