3rd time using VU and will keep coming back.
The process was very smooth and without any problems.
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
I would not recommend using Veterans United because throughout the home buying process it was hard to get ahold of my team. On most occassions i would call and leave a message and wouldnt hear back for days, if at all.
Besides the communication difficulty i thought Wes Dyer and Dylan were great. They are polite and very helpful. I wasnt a fan of Brandon, He was kinda rude, made a number of mistakes, and from my persepective, just didnt seem to care about me.
Brian was great ! Definitely looked out for my best interests! His support staff also very pleasant to work with ✅
Great outcome and results, I appreciate the support and gift.🎁
Helped us whenever we needed it.
Maggie was very efficient and kept me informed about everything that was going on.
All of the staff associated with my loan process were excellent. The concierge services was a plus the loan agent and staff were prompt and quick to answer any concerns that I had. The easy to use app worked great for me to load documents or receive documents that I needed to sign. The to-do list within the app let me know exactly where I was in the process so I had a little questions. Overall, a very good experience with everyone I came in contact with including personal that might have been filling in for someone out that day. If I choose to buy another home. I will most definitely use veterans unit again.
Yall made it easy to navigate and use the system nd it helped us alot as most the paperwork was already done
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
Yes I do have more to say my VA rep Jamie Clark excellent she treat her job like it's a business and she's out to help someone and she does just that for the energy and never tiring that's the way you get something done thank you
Aaron E and Zach S were both incredibly helpful through this whole process! Even when my first house purchase fell through from seller complications, they helped us bounce back when we found a second property and helped close in a quick fashion!
I was very nervous about the whole process but was put as ease by my amazing team.
Takes care of everything. Very responsive.
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Brian and Angelica were both an absolute pleasure to work with, as was the rest of the VU team. They were extremely professional, always responded in a timely manner, and answered all questions we had quickly. Everyone was very knowledgeable and made the process smoother than we could have asked for.
Everyone has been kind helpful and supportive of the process.
Amazing. 10 out of 10 for sure. Strongly recommend.
Rob and ashley were a pleasure to work with. Professional, kind, and are very nice people.. i look forward to working with them again
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
Nick was great and the rest of the team was fantastic about answering all my questions and getting back to me incredibly quickly. They made the whole first time home buying process a breeze.
