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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,834 reviews
871 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,834 unfiltered reviews

Starting on Page 478 of 15,728. Return to Page 1

5 out of 5 Stars
headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars

Helpful, knowledgeable and insightful throughout every step of the home buying process. Made the entire transaction smooth and simple. I absolutely would recommend and I will continue to use this service in the future

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars

Fantastic experience. This is my 4th home purchase and by far the best loan approval process.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

1 out of 5 Stars

After uploading my disability papers, I was told I would get tax exemptions. Not only is that not the case, now I can’t even afford mortgage. This has ruined my life

Response from Veterans United

Hi Adam,
I’m really sorry this situation has been so overwhelming. I can understand how upsetting it is when expectations around costs and taxes don’t line up the way you anticipated.

Tax exemptions can make a meaningful difference, but they do require approval through the local taxing authority and aren’t always applied right away. We aim to clearly explain that process and timing, including the steps needed to have the exemption put in place, and I’m sorry if that wasn’t as clear as it should have been.

I’m glad to hear you’re already connected with our Client Advocate team, and I hope they’re able to provide clarity and support as you work through this.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Arthenia T.

I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Jackson and his team gave us an excellent experience buying our first home. We always felt informed and safe while they took care of everything to begin our future.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

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4.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Incredible experience start to finish! These folks know what they are doing. Fine tuned process!!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Madison Yant is the quintessential loan officer!!!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Photo submission from Aurelio L.

As a veteran and first time home buyer, Veterans United made it extremely easy to buy our home. They have a great team that guided us through our lifelong goal of owning our first home. Special thanks to my loan officer Trevor Lally. Thank you for serving us!!

headshot image of Trevor Lally

Loan Officer: Trevor Lally

NMLS# 1407052

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars

Jake and his team made the buying house process so easy. They helped work through from day one until we closed. I highly recommend Jake and his team for purchasing a house.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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5 out of 5 Stars

Matt, Nikki and Rachel are the best

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Ryan Dubuque

Loan Officer: Ryan Dubuque

NMLS# 2767880

5 out of 5 Stars

Communication was clear and concise. Quick responses to questions either via phone or email. Very professional and the process was smooth because of knowledge and care/attention given throughout process.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Jen did an outstanding job helping me to get a home. I’m so grateful. Thank you Jen H.

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Photo submission from Coz B.

This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars

From start to finish Paul, Michelle, Nicky and Alison....they're the greatest team I've dealt with...I've had a team before but we never made it through the first step...this team was with me till the end. Thanks alot to these guys im now a proud home owner.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

This was an easy process.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

4.5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

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