very professional! highly recommended!
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
This was the worst home buying experience ive had in my 53 years. There were not stop issues and poor customer service. I wouldn't recommend anyone to use this group.
Response from Veterans United
Hi there,
I’m really sorry to hear this was such a frustrating experience. That’s not the level of service we aim to provide.
If you’re open to it, I’d like to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I have had the privilege to have Maggie work with me twice now and I can’t say enough good things about her…even after everything was closed, she has reached out to help me feel like I was somewhat important to her and the company…awesome person, awesome company!!! 20 stars out of 10!!!
Veterans United worked with me throughout the entire process of the loan. Their folks are on it! Everything was done online, when I had a question during the process I'd simply call or text my representative (Rob). They really made this experience a piece of Cake!
She help in all way
Felicia, Jennifer, Tyler & Chris were all a pleasure to work with. NOT ONE of them made me feel like I or my questions were not important or that I was interrupting them.
I would recommend Veterans United / Enterprise to anyone who asks.
Excellent job guys!!
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
Working on a time crunch due to my current home being sold Nick and Jake really stepped up to the plate and got me closed in another home in record time. Dealing with someone under the immense pressure to lockdown a new home with horses and cows they stepped up! I can’t thank them enough for delivering and making sure we met that timeline
This is the 3rd time I've used Veterans United. They are fast, professional and go out of their way to assist you during your home buying process. During the process, my mother-in-law passed away. The San Antonio office sent flowers and a card to my wife, offering their condolences. Joseph, my loan officer also made himself available over weekends when I had questions. During the process, he was on vacation, Miguel was able to step in seamlessly to assist with an issue with the closing costs that the title company was trying to make me pay, and got the issue resolved. Hands down, the best place for veterans to get through the home buying process.
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Cory Peebles and his team was great to work with and he helped us through the whole process. Made the home buying process so easy.
Team was great, and very patient.
It was great working with Mike and his team, all questions were answered in a timely manner. The whole process went pretty smooth. Thanks Mike and the whole team at Veterans United !
This VA Home Loan process went well with great support and I can't say how happy that I am in my new home. Doug kept me posted on all aspects of this process on a daily basis. He was available to help me whenever I needed answers.
Corey and Nick are awesome! Any time I needed anything they were there to help me. I will recommend to everyone.
Mike and team were very helpful with the whole process. Knowledgeable with VA and veteran specific questions!
