Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,630

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 428,630 unfiltered, unedited reviews

Starting on Page 4834 of 14216. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

3.5 out of 5 Stars
Would Recommend

The process went as expected but the one thing that really disturbed me and pushed me to my wits end was the lack of ownership taken for the mortgage miscalculation. If it wasn’t a miscalculation, then it was either overconfidence, incompetence, or applying a cookie cutter approach to the situation. All of these are significant issues and should be addressed. I will say that the team did come through at the end by helping immensely with the closing costs.

headshot image of Marcus Frisby

Loan Officer: Marcus Frisby

NMLS# 1709145

5 out of 5 Stars
Would Recommend

United Veterans was very helpful and made the home buying process smooth.

headshot image of Kyle Rutkoski

Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

You will not be sorry nor regret choosing Veterans. EVERYONE here truly treats you with respect, and will move a mountain to help you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

4.5 out of 5 Stars
Would Recommend

We are very happy we decided to try to refinance with veterans United. Our experience was nothing but positive, quick to close, received everything we were promised plus some. We recommend veterans United to any veteran looking to purchase or refinance their current loans.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

veterans united is the best!!!!! i would reccomend them to anyone and would gladly work with jim and bailey anytime.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

If you are in the market for a VA loan, you can stop here. They make the process super easy. They have a To-Do checklist that shows you exactly what is needed and it updates as you go. And it's the small personal touches they do that .makes you feel important. I can not recommend enough.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Go with Veterans United. They went above and beyond all my expectations.

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Our team of professionals was excellent! Suzanne and Andrew were on the ball with responses and timing. Closing was a breeze, and made our 1st time home buying experience a pleasure. Veteran's United system is top notch, as well. The online checklist and signature functions made sure we had everything needed for a quick closing. 10/10 will definitely recommend to friends and family.

headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

5 out of 5 Stars
Would Recommend

Stress free experience

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Veterans United made buying a home as smooth and seamless as possible making this experience less stressful and more exciting. It was very difficult from my other home buying experience. Thank you to Veterans United staff for all their assistance.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

4.5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Jon and team were great couldn’t ask for better in this tough housing market. They did a great job helping me get into my new home.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

Ready to see for yourself?

Experience first-hand why 339,289 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

3.5 out of 5 Stars
Would Recommend
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

I can't thank Veterans United for making our first home a smooth and educating experience. Give Lee, Nicole, and Amanda a raise!

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

0.5 out of 5 Stars

Poor service, follow up and too many bumps along the way. While we are grateful everything finally worked out, the entire experience was one of the worst experiences I’ve had in my home finance.

Response from Veterans United

Masaki we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that your experience did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend

Truly amazing service.

headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

More Reviews

See all 428,630 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,036 Veterans started their online quote today.