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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,264

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,264 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We thoroughly enjoyed working with the Veterans United Home Loan team. They were very communicative and immediately addressed any questions or concerns. Overall it was a very smooth process. If I were in need of future mortgage services I would definitely reach out to Karol and her team.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any other veteran that was looking to purchase a home. The whole team went above and beyond with the purchase of my families new home.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I would like to recommend veterans United to interesting in finessing a home

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Rob and his team provided excellent customer service,they made the entire process clear and easy!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

A great team to be associated with and one to get you through the process in a seamless effort and one who keeps your eye on the ball as you move forward with the process.

headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone. They have a flawless system setup that provides the easiest, quickest, complete, satisfactory and successful service to their clients as possible.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

I feel very grateful I was able to get a loan through veterans united. It's a very convenient and quick process.

headshot image of Seth Rector

Loan Officer: Seth Rector

NMLS# 1374331

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Jimmy and Ashley did an amazing job helping with this loan, from keeping channels of communication open and letting me know immediately if they needed anything from me.
I wanted to close early and thanks to Jimmy and Ashley I was able to.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Professional, experienced, and knowledgeable. Thank you for helping to make everything go smoothly!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Most enjoyable experience. All the folks I worked with were knowledgeable and eager to help. Painless!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Sam Carmack has been fabulous from start to finish! He has always been very thorough, helpful, clear and client-oriented. Sam made the whole process efficient and was key to making everything work out so well. We really enjoyed working with him!

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

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5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

4 out of 5 Stars
Would Recommend
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Would recommend Veterans United to anyone

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

0.5 out of 5 Stars

Don't just tell me you're going to fix the communication. Make sure it's fixed. I should not have to complain several times on this one issue. Make sure all your people are fully trained. Not having dealt with certain issues is no excuse for poor job performance. If you don't know, ask. Your phone message says you're not endorsed by the VA. Even if they could endorse you, I doubt they would.I agree to allow Veterans United Home Loans and it's affiliates to use my name and the reviews provided in promotional materials.

Response from Veterans United

Thank you for speaking with one of our client advocates about your experience, Joseph. We appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. Our commitment to providing excellent service means that your feedback is valuable. We apologize for any time that you felt we could have done better. Our Client Advocate team remains available and will use your comments to ensure we are considering ways to improve, and we hope your new home serves you well in the future.

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

More Reviews

See all 428,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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