Big shout out to Justin and Jared for helping us buy our first home! We are so happy! Thank you for making the process so easy and smooth!
There are some particular Becca Kenney, who neither return phone calls as well as inappropriately address "Clients" by their first names. Granted, I realize (in many cses) many within the Dichotomy of Unidos de Estados are crass and not to mention uncouth; however, when one is working with the general public who both (indirectly as well as directly) pays their salary, there should be an unmentionable level of beholden, to both the Client as well as their Professional demeanor.
Veterans United Home Loans will always have the buyers interest at heart and go the extra mile to ensure a great purchasing experience. They are people you can trust.
We are first time buyers and Veterans United made the whole process seem so simple and easy!
i didn't know if i was going to be able to pull this threw but with my people that worked with me made it much better then i thought it would be and if i had to do it again i would go threw the same people.
Ready to see for yourself?
Experience first-hand why 356,919 homeowners give us a perfect score!
I started the journey with a very low credit score they helped me increase my score to get preapproved and then to home ownership. Scott and his team helped me tremendously, easy to work with, and straight shooters; I felt confident with them covering my six.
Amy the loan coordinator is also outstanding. Overall everyone in the Veterans United Team were helpful and a joy to work with.
Brian, Derek, and Nate set the bar high for how Buying and selling real estate should be. These guys can do it all!
I wish I would have went with a local bank that did V.A loans. The process took forever and was very stressful, I would have expected a lot more from a loan company that was wanting my business.
Response from Veterans United
Tray, we thank you for sharing your feedback openly and for giving us an opportunity to learn more. One of our Client Advocate team members has already begun to research your comments, and we will use that information as a potential learning or coaching opportunity. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
My whole team Josh, Sarah, Molly, and all others who I didn’t name were amazing. Thank you for a wonderful and easy experience. I’d recommended anyway and everyone to use Veterans United.
You are the best and easiest.
The loan process was very smooth. The very fact that so much paper work was completed and signed prior to meeting with the Real estate Agent and the Title Agent and Sellers was great. The Title Service Agent even remarked that with all that had been done prior to the final signing we would be done much faster then if it had not. The stack of papers she had was about 1/5th of what it would have been. She noted that Veterans United were very professional and know what they are doing in making the loan process easier for all involved. Thank you for our new home.
I like the online presentation of documents and being able to sign electronically.
I’ve had a great experience with Ashton and Sam as Loan Specialist with Veterans United. Veterans United was able to help approve a loan that other companies would not. This Veteran is satisfied with the services rendered.
