This is my second home loan with Veterans United. I’ve been vey pleased both times.
They walked me through the entire process and broke it down barney style when I needed. Highly recommend i dont think it could be made more simple.
Loan officer was great to work with and very knowledgeable! Loan coordinator and concierge were reaching out constantly to see if I needed assistance!
I did my first home refinance with them. The whole process was confusing, but they were extremely upfront about all costs and explained everything so I could actually understand it. The other companies I talked to acted like used car salesmen and were shifty about costs; not Veterans United - they treated me like family from the start. 5/5 Dentists would recommend them.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
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We were very impressed with Courtney and her team. Under the wire with another lender that was not delivering what was promised, Courtney stepped in and wrapped everything up in lightening time. She even managed to get us in at a lower interest rate. My realtor has stated to several people that she will be referring to Courtney and Veterans United any opportunity she has in the future.
Super-patient!
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
We love Travis!! Every time there is a change in the market- he calls us right away to get us the best rate. We never have to concern ourselves with the market. Also- when we’ve had issues in the past with home owners insurance- he fought for us to not lose our coverage from company loopholes.
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Second loan with Maureen. She is the best
Our team was amazing, Andrew really made this process easy, he constantly communicated with us and was always there to help us if we had any questions.
Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
