everyone I worked with was fantastic. Couldn’t be happier.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
Since Carl gave me his cell phone, I was able to reach him after hours for specific questions I had. This relieved a lot of my stress.
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I was very impressed with the way things were handled and done. They are very thorough. Get things done quickly explain things so it’s very easy to understand and I think they took excellent. Excellent care of us. Help me find electric companies, Internet, rubbish removal car insurance house insurance so they went above and beyond and I was very very impressed with them and I was very skeptical in the beginning so they definitely want me over and I can’t thank Dean enough. He’s an awesome awesome at his job.
Fast efficient and punctual. 10 or 10 I would recommend!
Brice and Cole are one heck of a team. Exceeded expectations.
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
The entire team was exceptional! Very proactive with communication, kind, informative and always there for support and information whether text, email, or phone. This is the first homebuying experience I've had that felt like the Team was working together, in sync, and their priority is supporting the customer. I can't recommend Katie and the Veteran's United Team enough! As a small business owner; this is the gold star model for how the experience should go for veterans buying a home.
Start to finish Phil and team made the process run smoothly. Always able to get assistance when needed and was always made aware of information they required to keep the process running smoothly.
in al my home purchases, more than 5, this was the best experience i have ever had, everything was flawless. i kept waiting on the other shoe to drop, and it never did!I truly cannot say enough god things about Debbi and her team, they were on top of everything, if and when i did call, it was never rushed, and they acted like i was the only client they had....Spectacular...
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The best customer service I have received.
Steven Erickson was phenomenal from the very first day!!!
Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Brice has been a great help to us through all the steps. We are thankful for his knowledge and expertise.
