Overall, I had a positive experience working with Veterans United for my home purchase in Chicago. The team handled the VA loan requirements and appraisal efficiently and I appreciated the clear communication regarding the conditional approval and final clear to close.However, there were a couple of minor issues. I experienced some communication delays around some questions regarding my mail forwarding and the final cash to close was significantly higher than the initial estimate provided by the lender, which felt abnormal and was a bit of a surprise at the end. Despite these hurdles, the team ensured we stayed on track for a successful closing.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
The entire process from start to finish was simple, easy, and seamless. Paired with a fantastic group of people who helped us every step of the way and kept our heads held high through the ups and downs of house hunting. We couldn’t have asked for a better experience for our furst time buying a home!
Brian and his team were incredibly helpful the whole way. Any questions I had were always answered honestly and very quickly. If we are ever in the situation to buy another home I will definitely be using veterans united again!
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The team at Veteran's United are wonderful!
From the start with encouraging words every time we talked, through the paperwork jungle that was completed, through to the "fully funded" stage, and even after closing - Daren Bodine (and his team) is wonderful.
And what would I have done without Selina Culp? She was always patient when I had such a long list of questions. She kept the process moving along. She has such a friendly sweet voice and so encouraging!
Made the entire process so easy from beginning to end. Excellent communication with the entire staff, especially Dylan, who walked us through the entire process seamlessly. I highly recommend Dylan and his entire team at Veteran's United. Thank you!
They kept on top of things and stayed in touch after the purchase of our house. Keeping up dated on the rates amd when it was a good time to refinance. Thank you
Nate made this so easy for me! I work weird hours and I was able to Docusign as needed. They even had the loan officer come to my house at a time I scheduled so I could sign final papers! Great experience! Highly recommend!
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
VETERANS UNITED IS A GREAT COMPANY THEY ARE LIKE FAMILY! I AM ON MY SECOND MORTGAGE WITH THEM AND THEY ARE DETAIL ORIENTED, GREAT CUSTOMER SERVICE ABD TREAT YOU LIKE FAMILY THE PROCESS WITH THEM IS STREAMLINED AND IS FANTASTIC!
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Amazing Service. Very professional and friendly.
awesome experience, awesome service and awesome people.
Brian and his team of professionals are truly outstanding at their chosen profession and I am always grateful in their abilities to make potential homeowners dreams come to fruition!! Thanks for everything and I am always sharing your team’s information to those wanting to get into a home of their dreams.
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
Amanda was great. There was some communication lost with Kaylyn including not notifying me of closing day change despite annotating I was notified
Having purchased homes in the past, Yoel and his team was hands down the best loan officer we’ve ever had! He provided timely communication throughout the process and always kept us informed so that we can make the best decisions!
Thank You So Much.
