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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,977

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 386,977 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Jimmy the Veterans United Loan Officer was the best part of the team. He was professional and friendly. Contacting me as details were needed but not too often. Great work!

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

4 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend

The easiest part of the home buying experience is getting approved. The hardest part is closing. Ryan, Annie, Julie, and all of the behind the scene crew really kept me motivated to accomplish this dream come true even when I thought my frustrations would defeat me. I’m so glad I trusted them and the process to close in a timely manner and move into a place I can call home.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
Would Recommend
headshot image of Chance Koch

Loan Officer: Chance Koch

NMLS# 1907604

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Absolutely wonderful team! Also, would like to thank Lisa Shrum for her support throughout this process! I’m so happy and grateful to have Veterans United on my side during this process…… you all made it simple and easy!!!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

3.5 out of 5 Stars
Would Recommend

I felt that were I given more specific information about what was needed, especially with the tax info, there would have been less back and forth.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

I just want to thank all the people involved with me buying a home. They was always there when I needed them.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend

So helpful! Was somewhat worried about buying a house in this market but the team made it easy!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

I think there were some requests that were made that were not quite right. But the end result was great!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

I wasn't very knowledgeable about all the steps in purchasing a home but it was ok because the team I had with Veteran United had all the skills needed. They guided me through the whole process and answered all the questions or concerns I had. The website also provided excellent information about what to expect. Veterans United was recommended to me and I would absolutely pass along the recommendation to others!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Everyone we dealt with a VU was great but Holly was a shining star among them all!

headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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5 out of 5 Stars
Would Recommend

Helped me buy my house after getting off active duty. Great with communicating and helping me understand the process of getting approved for a loan and buying a house. Very nice faculty and open to explaining items necessary for closing.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

4 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend

Working with this team at VU- Has made this home buying process an exciting experience and one I won’t ever forget, it did in fact- put me in my dream home 🏡 👩🏻‍🤝‍👨🏼

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend

Every member of Shane's team were called on many times during this process and I have to say battered with questions from me on a daily basis. It had been many years since I used my VA loan benefit and they made me feel like we were family and took care of all our needs and inquiries. Proud to have them on our side! New methods and programs along with outside agencies and found us the best deal at the best price and the best everything! Shane, Josh, Adrienne, Thank you for all you have done and please keep doing what you do best! Yall are the greatest. Veterans United be proud! This team is your team!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

More Reviews

See all 386,977 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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