Veteran united really looked out for me and my family during my refinance. I would definitely recommend anyone financing or refinancing a home to trust veterans united.
Veterans United made our first home buying experience simple during one of the craziest times in our lives. Between living in one state and buying in another, driving across the country, and my husband and I being separated by deployment right before closing on the house, our loan officer Devin McCall did absolutely everything he could to keep us happy and successful in our home buying journey. We were in a big hurry to get everything done, and it was nice to have such aggressive support from our loan company. If you use this company, request Devin!
Veterans United is the absolute pinnacle of lending with veterans as their target audience. They go above and beyond and make the entire purchasing experience seamless and stress free. This is now my 4th house with Veterans United and if i decide to buy again, Shawnee and team will be my first call.
If I had a question they had the answer. Very polite and professional.
This is my second home with John and he and his team couldn’t be more professional, diligent, and communicative. I have no notes, truly.
Tim was excellent throughout the entire process. He answered every question I had and helped me feel calm when I thought things weren't going so well. Spoiler it was fine, I'm a spaz. When a problem did arise he jumped on it like a fat kid at a buffet and figured it out. Also he returned every call without making me wait days for a response. He was always Jonny on the spot. Anywho I would definitely recommend these guys to my people especially to the veterans out there. They know their stuff and how to explain it. Even too idiots like myself.
Bad communication and unknown rate change and cost at the final step
Response from Veterans United
Hi Jarkeveous,
I'm sorry to hear about the communication issues and unexpected changes you experienced during the final stages of your loan process. I understand how frustrating that can be.
I'd like the opportunity to learn more about what happened. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so I can review your concerns further.
Sincerely,
Claire S., Client Relations Manager
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
Using the VA home loan program was a seamless and deeply rewarding experience that made my dream of homeownership a reality. The combination of a zero-down-payment requirement and competitive interest rates provided an incredible financial advantage that conventional loans simply couldn’t match. From start to finish, the process felt secure and manageable because the VA's guidelines truly protect veteran buyers. I am incredibly grateful for this benefit and confidently recommend the VA home loan program to any fellow service members looking to purchase a home with absolute peace of mind.
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They hung with me till the job was done. I live in Kansas and bought a house in Florida.
Dane and Codi went above and beyond and would defintiely recommend them and use them again if purchasing another home.
Veterans United and Mike Harrison helped us conquer the challenges of new construction every step of the way. He was always helpful and encouraging. Now we have a home that we always wanted but never dreamed we could have.
I recommend in the strongest of terms to anyone wanting to utilize a VA Loan that they go with the Veterans United team. The process was smooth and trouble free. The results were better than I could have expected. Truly a pleasant home buying experience. What a great organization.
This is our third time working with Jake and his team and we always have an amazing experience. They keep everything in line and have great communication and assitance. The real estate agent they recommended to us was awesome as well.
The entire process was smooth and communications were sufficient to keep me informed.
