Our loan process was smooth and handled in a very professional manner from initial application to closing.
Loved working with Josh, Brad and Matt! They were very responsive and helpful. This was our first home buying experience and we did not work with a realtor so we relied heavily on their expertise. The process ran smoothly and the tools were easy to use online. We will recommend to all our family and friends!
Overall, we really enjoyed working with Veterans United. They helped so much through this very confusing process and never left us second guessing anything. Kedric was amazing! We would definitely recommend to anyone and will come back if needed!
VU is second to no one. You can not go wrong working with them. Best home buying experience I have ever had.
I have had several homes in my life with the first being 50 years ago. I’ve used Veterans United twice and have been completely satisfied each time. For any veteran buying a home using a VA mortgage, you can be assured VU will do the absolute best for you. I am profoundly grateful for their help.
Veterans United is amazing and I am happy that we used them. I would recommend VU to any veteran, and if they are in CT I would recommend Adam Crutchfield as the man to work with. If we ever decide to move I will use VU again to purchase our next home. Thank you to all for getting my family into our first House/Home. Semper Fi, to us Marines, means being always faithful to those you surround yourself with. VU embodies this value and I am one happy home owner because of this. Thank you VU for the hard work and dedication to us Veterans.
VU was exceptional. The rate was great. The loan officer went above and beyond at every step....constantly keeping us up to date and informed. This was by far the easiest home loan experience we have ever had. Zero down allowed us to cash out the equity from our old home and invest it (and get a few "toys"). The online digital signing of documents was simple and efficient. You can't go wrong with VU.
From the first phone call to the final signatures Veterans United exceeded all our expectations. If you are wanting an easy process. A team of professionals who take pride in their work and care about Customer Service, which is hard to find anywhere these days than you won't go wrong with Veterans United.
Could not be happier with our team, their attention to detail or the results! Have already recommended friends to them by name and will continue to do so. Again, thank you so very much for all you did to make our dreams come true!
Overall great
Our VU lender, Marcus, was absolutely amazing throughout the entire process. We had a deal fall through due to the property not having a private road agreement, and had to restart our home search from scratch. Marcus went above and beyond to get us the most lender credits, the absolute best interest rate, and even vetted a few realtors for us along the way. He was sympathetic to our predicament of not being able to find a home in the post-COVID market, and when we did finally find a home he was able to rush our loan through all the offices for a 20-day closing. We truly feel that he had our best interests at heart from start to finish. We’ve purchased other homes in the past, and never have had a lender as personable and professional as Marcus.
Veterans united has the best staff out there. Period.
Everyone was great and easy to work with! Will 110% use them again!
They will work with you and for you throughout the process. The online application was efficient and made for a smooth process, which included ease in uploading required documentation. Every step of the way, I was guided through the application and provided points of contact to assist regarding specific items. The team was very courteous, friendly, and helped me extinguish any "anxieties". It was a pleasure, and I thank you immensely!
Use Veterans United, you will not be disappointed
Just use United veterans you won’t regret it they are what they say they are and will do
I have had the pleasure of using Veterans United 3x and my loan officer has always been Aaron Laxton. If you want to use a company that is truly customer service oriented it is by far Veterans United. Customer service is their top priority. It can be extremely stressful going through the mortgage loan process however Aaron and Jessica Edwards are truly a team that walks you through Pre-approval to Closing without the unnecessary anxiety. Aaron and Jessica are by your side and on your side all the way. I am also happy with their operating system that provides you with a TO DO LIST that makes all the paperwork a breeze. Never, will you text, email or, call them without an almost immediate response. I live in Las Vegas so this is not a review written by a friend. This review is honest and from experience. You will not find a more experienced lender than VETERANS UNITED.
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Amazing first time homebuyer experience! Wouldn't want to work with anyone else!
As a first time homeowner I was really nervous about buying a house. I’m so happy that I contacted Veterans United Home loans because they really care about their customers. They put my mind at ease and made the buying process as stress free as possible.
Veterans United services are top notch! This was our third VA home loan purchase in 5 years and Vets United had the best services and specialists hands down. Our loan officer, Jon, was excellent. He made the whole process so smooth and informative. The online web account was great too! We were able to login and see if we had any documents to sign, review signed documents, watch info videos on the process, and/or upload docs. I highly recommend Veterans United for all VA loans. Even at closing, our realtor mentioned that the perception of VA loans is that they tend to be very messy, she said after working with us, she knows this is not the case. She was really impressed with Vets United and the VA loan process- and so we’re we!
