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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,111

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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4.5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

I didn’t think buying a house was possible but Hayden was willing to help me figure out if we could find a way. Through hard work and determination we provided the lender with all the documentation that was needed and we finally got the clear to close!! Hayden was fantastic and I am so thankful for his help! Without his team, I wouldn’t have been able to make my homeownership dreams come true.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

We could not have asked for a better experience with Veterans United Home Loans for our first home buying purchase. Our team made everything go so smoothly and answered all of our questions. We would love to work with our team again in the future!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Veterans united did a wonderful job making this process easy. I am extremely happy with the turnout.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

To all Veterans buying a home. This is my second purchase funded by Veterans United and they are a great team that gets the funding done. It was a clear and easy process and my rate was surprisingly low. Thanks so much!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Working with the Veterans Home Loan Team was one of the best decisions I made during my home buying journey. From the moment I reached out, their team demonstrated unwavering professionalism, clear communication, and an impressive depth of knowledge about the VA loan process.As a first time home buyer , navigating the mortgage world can be overwhelming, but they made it simple. They broke everything down in a way that was easy to understand, kept me informed at every step, and treated me with respect and gratitude for my service. I never felt like just another customer—they made me feel like family.What stood out the most was their commitment to going above and beyond. They worked around my schedule, answered my questions (even the ones I didn’t know I had), and advocated for my best interest during negotiations. They helped me lock in a great rate and close on time with zero surprises.If you’re a veteran or active-duty service member looking to buy a home, do yourself a favor and call the Veterans Home Loan Team. They know the system, they care about their clients, and they’ll fight for the best outcome every time. I couldn’t be more grateful for their support and expertise.Five stars across the board

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

Veteran's United makes the process of homebuying very straightforward and simple. The online dashboard is very intuitive and helpful to navigate this often tedious and laborious process. The employees I dealt with were always on point and motivated individuals who were always there when I needed. Highly recommend VU to all.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

I'm just overwhelmed with it all and in shock been trying for along time thank you

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

This was our 3rd loan with VU and our 2nd with Jason. Always pleasant and efficient!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Everyone was helpful, kind and excellent at their jobs. Painless mortgage.

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

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5 out of 5 Stars
Would Recommend

Working with Veterans united was unbelievable.
Working with a team of people that genuinely cared about their clients. No words can ever be said on how much we appreciate all their hard work, on making our dream home a reality.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend

The whole team was amazing!! Very helpful!

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

I have been doing Real Estate for 18 Years, this was the fastest, smoothest process I have ever experienced.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend

I tried to use VU when we bought our last house but it was new construction and their preferred lender had some side deal with the builder and we got a discounted rate that was well below the prevailing interest rate. Fast forward 3 years and we had to move for work again and I called VU first thing and really glad I did. While they do ALOT of VA loans, they do offer other types of loans , but do yourself a favor if you’re a veteran- get plugged in with VU - you’ll be glad you did. They’re fantastic and cater to veterans!

headshot image of Zachary Williams

Loan Officer: Zachary Williams

NMLS# 1391647

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

More Reviews

See all 420,111 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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