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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,838 reviews
774 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,838 unfiltered reviews

Starting on Page 6 of 15,562. Return to Page 1

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Easy and smooth and very positive. Had a wonderful team that made it happen. Nacim, Jordan and Rachael made a great team and the process was fluid.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

First off, VU with Kendall worked with me to keep a quote open until we could find a place for us. It took 10 months. Kendall texted every month or more, kind of irritating, him rubbing it in I didn't have a house yet. However, the commitment was obviously there. Once we did have a place we were in contract with, Kendall and Adrienne and Candace worked with us to get it through smoothly, better than was expected. Thank you to you all!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Photo submission from Jennifer K.

Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

The team was amazing! Everyone was responsive and I really felt taken care of.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

The best in the business! I will always come back and I recommend you reach out to her! You will find NO ONE better than her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Mary Davis exemplified outstanding customer service. You could literally hear her smiles and enthusiasm through the telephone. She was always helpful, sharing insight no matter the time of day or night. There are a few things/events that occur in life that always seem to coincide with stress, having a baby and of course buying a home, however in this experience, stress was an emotion that I did not feel for once and for that I’m truly grateful. I would highly recommend Mary to family, friends.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

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5 out of 5 Stars

Made my experience a good one by explaining everything I needed to know, communicating on regular basis and the app was a great tool to use for what was needed. I’m very happy with the service. Thank you.
Cynthia

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Amazing service very helpful, patient, encouraging and goes the extra mile. Was my first home purchase and he made it an outstanding experience.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Fantastic work. Timely and answered all of my random questions at anytime.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Billy Chard is our MVP!!!! Tirelessly worked, even while on vacation, to make sure we were absolutely taken care of. He made sure the entire process from pre-approval to closing was extremely pleasant. We are forever grateful!!!Overall, we are extremely pleased and grateful for the entire Veterans United team! Thank you so much for your support!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

They were great and would recommend them to anyone

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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Experience first-hand why 372,216 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Fantastic! This is the second house I’ve bought with Veterans United and they were great to work with. I would highly recommend.

headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

This has been the best team ive ever worked with. Could not ask for a more efficient, helpful team!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

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