It was a pleasure to work with Rob Dycus and Veterans United on both home purchases and my refinancing. They’re great to work with.
Very helpful and staff treated me like a priority
I worked with Scott and Nina great people to talk to and work with. Everything I had to do was on a to do list which made it easy to understand and I knew what needed to be done next. I can't thank them enough for all their hard work and dedication to me. Thank you very much
It is a hard process to go through. All the service people seemed to possess that as a guide for dealing with Debra and I. We were anxious for parts of the process but steadfast to the leadership of Travis. Thanks Travis.
I think that a buyer needs milestones so we can plan and develop expectations. I think this lender has a good process that can be improved upon. As a home buyer you can not assume the home buying process is without a few setbacks! You will need to track all updates and ask questions when you have delays. I would have lost this purchase if I did not take an active role to bring all parties together and communicate our closure requirements!
Response from Veterans United
Hi Ron, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist via your loan team. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team is available to discuss how to improving our service for future customers.
We are so pleased with our whole home buying team.
Thanks for the home for me and my family. I can't put into words how happy all of this has made me. Now me and my family can have our forever home. Thanks again so so much.
Painless process. I would highly recommend.
just because you're preapproved doesn't mean it's gonna be smooth sailing, veterans loans use a lot more variables than a conventional loan
