I accidentally came across Veterans United on the internet, and I'm glad I did. I couldn't have asked for a more professional organization. Everyone from the real estate agent to the loan officer genuinely seemed to care about finding me the right home and securing a low interest loan that matched our budget.
I truly want to thank everyone at Veterans United who personally helped make this a pleasurable experience for my wife and I.
I recommend using Veterans United Homeloans because they things done on a timely manner. The other agent I work with Nathan Yount was very professional also made my transition to buy my home. He stayed on top of everything. Making there was nothing missing. Great company I recommend it.
Everything was fast and easy! Very excited to own our first home! Thanks to everyone involved in the process!
I would recommend Veterans United to anyone!
We got every thing done as professional.
Veterans United really look out for there Veterans. They make you feel like you are family and make sure you get the best deals too.
Kim and Danielle were very professional and welcoming. They made the home buying process very easy and not stressful. Thank you!
My experience was wonderful. The only issue seemed to be a bottle neck once the file reached underwriting and the last days prior to closing. There could be some improvement there. I've heard this from someone else using your lending service right now too.
Won't stop me from recommending your service because I've already done so. I heard of Veterans United via a friend as well. You do great work!!!!
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There was some doubt on the possibility of us getting a home loan at first. The loan specialist seemed to lose hope quickly, we got everything that they had asked for and it was originally a no on receiving a home loan. We then jumped through hoops to get approval. I would recommend more of an attitude of getting the customer home loan O matter what, or at least putting on that persona.
I cannot say enough good things about our experience with Veterans United. From the initial call through closing, the process was easy and painless. From our financing team (thanks Darin and Greg!) to the realtor that Veterans United recommended (thanks, Tony!), we really felt that the team took the time to understand our needs, and work for our best interest.
Veterans United made the home loan process simple and painless. We would recommend any veteran to work with them.
Highly recommend Veteran's United for VA Mortgage servicing.
We highly recommend Veterans United Home Loans. Our team of experts were very professional and efficient. All of our calls, emails and questions were answered promptly. Our team also helped guide us through the entire process and they stayed in contact with us. We want to thank them for their hard work and service. Whoa!
Veterans United is a great company to work with- from quick responses- to long conversations to make sure all my questions were answered! I do not think any other company would have worked so diligently to get me closed so quickly.
I have worked with VU twice in two years and would highly recommend them to others. They are very professional and very responsive to the home buyers needs.Very pleased customer!
My experience with Veterans United was a good experience and I would recommend other Veterans.
Initially, VU was great and I read the reviews and felt like I made a good choice. Unfortunately, as we got closer to closing we kept getting documents with errors on them. The math was wrong, or there was some amour that when you tried to reference what it was due to an explanation there was none. I don't understand how these errors weren't caught. We were not in the local area and it was a nightmare. I was asked for multiple copies of the same document. My Realtor had to constantly check up on things and right before closing VU underwriting decided that repairs needed to be done in a different way. It was so close to closing we had to just get the repairs finished before closing instead of holding funds in escrow. The appraisal took forever to get back with very little contact at all. The buyers agent had to call and email constantly with a final response that the appraiser was busy. Finally, and the real kicker, our closing date was set for months; my wife and I were flying in to close. We got off the plane and I had a message saying we wouldn't be able to close the next day. My wife was flying out the following day. I can't even tell you the hoops that the closing attorney and my wife and I had to then jump through. I lived 30 miles away from the closing attorney and was keeping my two kids of 2 and 4. My wife meanwhile had flown back to turn over our previous rental property. I had to visit the attorney at least four times. VU generated documents for my wife to sign prior to her return flight. She then got an email that she had to resign them because the date was wrong. She ended up buying a printer and overnighting the docs from California. We finally closed 4 days after our set closing date. This last part was probably on the attorney as well, but had we closed on the day we were supposed to it would have likely not been an issue whatsoever. To top it off, the reason we didn't close on time...something was copied unreadable and underwriting returned it. Once we knew we weren't closing VU asked for an updated document stating our closing date was changing. It took our realtor to read the contract close enough to know that it stated we had up to a 14 day deviation from the set closing date and no contract additions were necessary. This was my whole experience with VU; a serious lack of attention to detail and negligence. At the end all everyone looked to me because I chose the lender. I would not choose the same lender again. Horrible experience. On the good side, the team was always friendly and courteous and I felt like they did their best to make sure the buyer(me) got the most possible back at closing.
E eryone was fantastic and made our first time home buyinh experience a great one.
Great communication. We were still living overseas when we bought our home. Shannon and Alice did everything they could to make it as easy as possible. Thanks for everything!