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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,285

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

4 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

2.5 out of 5 Stars

I mean the house wasn’t even swept clean even the fridge was full of dog hair.
Some walls where scratched and full of holes from screws from when the previous owner moved out after the inspection
At first I felt well taken care of.
I mean I guess I’m just upset in what condition I received my new house the excitement went away pretty quick.
No one likes to receive a new home dirty…

Response from Veterans United

Hey Antonio,

Man, I really hate hearing this. Moving into your new home should be a moment full of excitement and pride—not frustration and disappointment. I can only imagine how deflating it must've felt to walk into a place that didn’t feel clean or ready, especially after feeling taken care of earlier in the process.

You're right—no one wants to receive a new home in that kind of condition. While the final condition of the home is ultimately up to the seller, I completely get why this left a bad taste and took the wind out of your sails. For what it’s worth, we always recommend a home inspection to help catch issues like this, but we know that doesn’t always prevent every surprise after closing.

If you'd be willing to talk more about the experience, I’d really appreciate my team to have the chance to listen. My Advocates are here at 1-800-212-5200 or ClientAdvocate@vu.com. We're in the office Monday through Friday from 9 a.m. to 5 p.m. CST, but please don’t hesitate to reach out anytime.

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

Great experience and I'm a second-time user of Veterans United. Great service and attention to detail, but they do communicate a lot which can be a lot to take in. I didn't feel I needed as much attention this go around as I was familiar with the process but as a first time home-buyer it as helpful.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

I just wanna think veterans United loan process and helping us with purchasing our new home. They were all professional very helpful whether it was a question whether it was there it was an issue they were there. I just wanna thank him so much again. You are definitely there for us.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

I'm incredibly grateful for VA loans and the amazing support throughout the process—they truly made homeownership possible for me. As a veteran, it means the world to have a program that not only honors our service but also empowers us to build a future. Thank you for helping make my dream of becoming a homeowner a reality!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Yes, i would highly recommend veterans united to any fellow veteran or home buyer

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4.5 out of 5 Stars
Would Recommend
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Matthew Rowe

Loan Officer: Matthew Rowe

NMLS# 2636071

5 out of 5 Stars
Would Recommend

Best decision we’ve made to go with veteran united for our home purchase.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

In today's time of social realms, it seems very easy to get caught up in our own world. Working with Chris and the Veterans United Team was nothing but awesome, and out of this world. We have bought and sold many homes in the past and to our knowledge, this experience was flawless. Kudos to Chris, Edgar, Julie and many other background personnel that gave it their all, and all the time. Veterans United, keep up the great work, and know that we will recommend Veterans United as the best firm to work with when buying a new home. Thank you from two Veteran happy homeowners.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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5 out of 5 Stars
Would Recommend
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Adam and Kurt from veterans united were amazing and easy to work with. Kathy Gray was an amazing real estate agent and I would recommend her to everyone. Ali helped us find our utility companies and that was really helpful and made things quick. We truly had a great experience and the home buying process was made as easy as it could be for us!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

3 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

There is so much I would like to say about the tea we had the opportunity to work with in purchasing our home. We would like to thank each and everyone that we worked with. Veterans United is the way to go if you are in the market of purchasing a home. We are forever grateful to all of you.........thanks for such a wonderful experience

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

3.5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

Exceptional process from start to finish.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

More Reviews

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