Veterans United was amazing to work with and they guided me through the process the entire way while checking in with me often. Overall wonderful experience working with them and would recommend them to anyone!
A little bumpy to start, but after clarification everything went smoothly!
Very professional team. Kept us updated every step of the process. Application is also very easy to use. Will use again on next purchase.
My loan has already been sold off, also my loan was changed during the process further delaying the closing. Apparently these people had no idea what they were doing.
Response from Veterans United
Hi Brandon,
I’m sorry to hear your loan process felt disorganized and that changes caused extra delays. I can see how that would be frustrating, especially on top of your loan being sold after closing. Even when a different company takes over the servicing, you’re still part of the Veterans United family, and I don’t want you to feel unsupported. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
Overall a very stress free experience. Everything was explained very well and all questions answered in a timely manner.
Veterans United made my home buying process flawless and easy. They took so much stress out of my hands and did their jobs flawlessly while keeping me updated every step of the way.
Cal was great to work with. Very friendly and explained everything every step of the way. Overall VU was a pleasure to work with and would definitely do it again.
Veterans United were phenomenal. They walked us through each step and ensured everything was taking care of to our liking. I would 100% use them again.
these people are the best
Great people work with and highly professional.
Very responsible and responsive team.
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Great communication all around the board! My first time buying a home and I came out with 10x fold more knowledge than going in, thanks to Alan. It was a difficult process but with VU helped make it as smooth as possible.
Megan was so efficient and quick with our process! She kept us informed the entire time!
The whole "buying a home" could NOT have gone any better...
Great attention to detail when dealing with veterans and loan issues
