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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

366,252

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 366,252 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The only thing I could complain about is my interest rate. I was really hoping that a company working with veterans would have been able to offer lower rates. Otherwise, the team did great and I am happy with my experience.

Response from Veterans United

Daniel,

I’m sorry things did not go as smoothly as we’d hoped start to finish. Thank you as well for talking with James from our Client Advocate team. I hope you know all of the Client Advocates are here if you need anything else. Please know we’re available to listen and look into anything you still have questions or concerns about. We’ll do our best to help however we can.

Thank you for choosing us to serve you with this home all the same.

Very best regards,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Every member of my team was there from start to finish every step of the way. Even closed before scheduled date.

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

This was a great group of people to work with.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Veterans United made buying our first home a breeze. They made uploading documents easy, were available through phone AND texting, and always ensured we were happy and understood everything that was going on. I’m very grateful for their service.

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Chelsea was nothing short of amazing. I was so nervous during the process. Chelsea explained everything top to bottom and made me feel at ease. Crystal also took great care of our family and made sure this process went as smooth as possible. If I could give 20 stars it still wouldn’t be enough to express how elite my home buying team was. Thank you Chelsea and Crystal !

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

VU website has a lot of great articles...READ THEM. Don't be afraid to ask questions. They can't help you with a problem they don't know exists.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Buying a home is ranked as one of the most stressful task a person may face. However with Veterans United I had minimum stress or worries. You have a dedicated team who has your back every step of the way. I wish I had a team like this for every faucet of my life!! Amazing all around!!!

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

Veterans United and the staff treated me with respect and dignity. They are truly here to help veterans get into a home.

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Do yourself a favor. Close with Veterans United.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Suzie and John went above and beyond at every turn. Although, my loan was unusual, due to building the home through my own company, they were unbelievable at adapting and keeping me in the loop from beginning to end. 10/10, top rate service from my team. I can’t begin to thank them enough.

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Tommy did a great job with my loan! I had a complicated case and Tommy was there every step of the way. He was encouraging, attentive, and helpful. He was ready at all times to help me through each step of the process and made it very easy to get through. Thank you Veterans United, and especially Tommy!

Loan Officer: Tommy Heller

NMLS# 2053002

More Reviews

See all 366,252 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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