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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,196

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,196 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

The professionalism across the board starting with Lauren and her team and with Robert and his team was unmatched. We felt very lucky to have come across very caring professionals who throughout the entire process was simply amazing. We cannot thank them enough for their hard work!!! And highly recommend them to anyone looking to purchase a home.

headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Very best customer service and extremely knowledgeable with the whole process

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend

This organization personifies excellent service. This is the best organization to provide military personnel (past and present) support regarding home finance needs.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

My loan team was great. I called more times than they probably wanted but were always patient, kind, and answered all my questions as best they could. They even joked with me to help relieve my stress. Jerry "Show Me The MONEY" Landrey did an awesome but Courtney "Happy" Gilmore "Girls" went way beyond the call of duty and always made me feel like I was the number one customer she had. I have been in customer service since I was 8 years old and 49 years of customer service experience says that she is the best. She always had a smile on her face (you could hear it in her voice) and walked me through one of the toughest times in my life. I told Jerry that she made him look 10 times better by being on his team and working with him. I told her she deserves a raise after all her patience she portrayed with dealing with me. I am so glad I went with United and am super glad that I had the team I had working for me in this adventure. If you haven't figured out by now, I really liked my team.Thanks for all the hard work and helping me to jump through all the right hoops to get through this time.R A Jordan

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Ashton Graf

Senior Loan Officer: Ashton Graf

NMLS# 1891920

4.5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Veterans United has easy steps to follow, when buying a home. They have a great team, that works with you. We trust Veterans United ! We have bought homes, twice with their service. They care about the Veteran, and personalize a plan, to make your dream of a home come true! We are very satisfied customers.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Working with veterans United was stress free. Loan officer and staff was amazing in their quick response to any question or request I had. I would definitely recommend them.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Would recommend Veterans United to all Veterans. They had it all done in just 34 days. And it all went better than expected.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

All aspects were well planned and executed.

headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

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5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

I would recommend a bit more communication during the process. It got a bit frustrating that we were not hearing anything for a couple is months. Also, every few days our bank account would get accessed. It was not until I said something that it stopped. If you are online security and identity conscious, this is a bit alarming especially since it seems for no apparent reason. Overall, it was a very good experience and I would use Veterans United again. Very top notch and on the ball.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Staying in contact was the key with me and they did a his every step of the way. Outstanding team and answered the hard questions

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Name of reference for any veterans that’s on the market looking to buy a home.
Thank you

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

More Reviews

See all 428,196 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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